🎙️ Exciting Podcast Alert! Join us on “Talking Hospitality” as we dive into the essence of happiness and innovation in the hospitality industry!
In the first segment, we explored the heartwarming world of hospitality with Nah-Dja Tien-Dja, uncovering the keys to creating joyous work environments. From embracing a hospitality-driven mindset to fostering positivity, we delved into serving with heart and ensuring everyone feels valued and safe.
But that’s just the beginning! In the MAIN event, we welcomed Akshay Dekate, Co-founder of Quoality – Hospitality Guest Experience Platform, a groundbreaking guest experience platform revolutionizing hospitality in India. Akshay shared invaluable insights into how Quoality streamlines guest-facing operations, from enhancing conversations to automating check-in/out activities.
Akshay’s journey into hospitality tech started from personal experiences, recognizing a gap in guest experience technology during his travels. Just a year and a half ago, Quoality was born with a mission to empower hoteliers and elevate guest experiences through seamless automation.
What sets Quoality apart? Their innovative approach includes sentiment analysis, enabling hoteliers to anticipate and address guest needs in real-time. With simplicity and effectiveness at its core, Quoality leverages data to enhance guest experiences without overwhelming hotel staff.
Don’t miss out on this enlightening episode! Tune in now to discover the future of hospitality with “Talking Hospitality.”
Link for the episode here:
https://lnkd.in/db4nJQRC
#Hospitality #Innovation #GuestExperience #Podcast #schulering