With STAAH’s Channel Manager, Booking Engine, and Global Distribution System (GDS), Emara Ole-Sereni Hotel set the foundation for long-term booking growth.
When you think of Nairobi, it’s rare to imagine waking up to sweeping views of a national park and, at the same time, the dynamic city skyline. Yet, that’s exactly the experience Emara Ole-Sereni and Ole Sereni Hotels deliver. This unique dual property offers the best of both worlds – the tranquility of nature and the vibrancy of urban life – making it a sought-after destination for both leisure and business travellers.
With a wide selection of rooms and suites, diverse dining experiences, wellness facilities, and state-of-the-art meeting spaces, the properties are designed to deliver world-class comfort and unforgettable experiences. But behind this guest-facing excellence is a distribution strategy powered by STAAH.
The search for smarter distribution
The competitive hospitality market demands visibility and efficiency. Before partnering with STAAH, the team at Emara Ole-Sereni and Ole Sereni Hotels sought a solution that could connect seamlessly with multiple online travel agencies (OTAs) while eliminating manual errors, overbookings, and rate inconsistencies.
With so many choices in the market, the management needed a reliable, scalable technology partner that could streamline distribution and simplify operations without adding complexity.
Why STAAH?
The hotels chose STAAH Channel Manager, GDS and Booking Engine connectivity for one clear reason: reliability.
STAAH Channel Manager with real-time updates ensures inventory and rates were instantly reflected across all connected OTAs, eliminating the risk of double bookings. STAAH Global Distribution System (GDS) connectivity opened access to corporate travellers and international agents, a crucial audience for Nairobi’s hospitality market. STAAH SwiftBook Booking Engine creates a smooth and intuitive direct booking journey for guests, with features like rate comparison widgets that build trust and increase conversion rates.
Combined the three platforms provided Emara Ole-Sereni and Ole Sereni Hotels wider and more targeted reach; seamless integrations ensure distribution is not only wide but also accurate, supporting visibility on both global and regional OTAs; an intuitive interface makes day-to-day management simple, even for busy teams; and robust reporting tools that deliver actionable insights, empowering the management to make smarter, data-driven decisions.
STAAH stood out because of its seamless connectivity and ease of use, which meant less time on administrative tasks and more on enhancing the guest experience.
Early wins and operational efficiency
Although still in the early stages of adoption, the hotels have already reaped clear benefits from STAAH. Updates across all OTAs are faster and more reliable, reducing the risk of double bookings and rate mismatches. Operational efficiency has lifted, freeing staff from repetitive administrative work and the team now has access to enhanced data via easy-to-understand dashboard to monitor performance and action on key insights.
While the journey with STAAH is just beginning, the foundation is strong. With distribution streamlined and processes more efficient, the hotels are now well-positioned to scale bookings and online visibility further.
Looking ahead: growth with confidence
For Emara Ole-Sereni and Ole Sereni Hotels, the focus now is on maximising STAAH’s suite of tools to achieve sustained growth in bookings and revenue. With features like GDS connectivity opening doors to global corporate and travel agent networks, and the booking engine offering a seamless direct booking journey, the hotels are set to gain more independence from OTAs while maintaining strong visibility across channels.
STAAH isn’t just a platform for the properties – it’s a growth partner, helping them stay competitive in a rapidly evolving digital landscape.
Final Word
By integrating STAAH’s Channel Manager, Booking Engine and GDS, Emara Ole-Sereni and Ole Sereni Hotels have taken the first confident steps toward building a stronger, more efficient digital strategy. With streamlined operations, reduced errors, and a guest-first focus, they are well on their way to elevating their online performance.
The story is only beginning, but the path ahead is clear: with STAAH as a partner, growth isn’t just possible – it’s inevitable.
