Alba Navarro

Imagine a guest planning their dream vacation. They start with a casual scroll through Instagram, saving reels of beautiful destinations. Then they search Google for “unique hotels in Paris” and…

Picture this: Your hotel’s lobby is buzzing. The front desk staff smile warmly. Guests sip cocktails, enjoying every moment of their stay. But behind the scenes? Chaos. Systems aren’t syncing.…

Picture this: A guest visits your hotel’s website, eager to book directly. They search for rooms, compare options and finally click “Book Now.” But the booking engine stalls. Or the…

The world is hyper-connected these days, and hotels are increasingly under pressure to deliver personalized guest experiences. From recognizing and rewarding returning guests to anticipating their needs based on previous…

Imagine this: A traveler is looking for the perfect place to stay. They land on your hotel’s website, explore your offerings but before they can book, they switch to an…