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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
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    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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Posts by author

Alba Navarro

13 posts
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  • 1 min

Solve the Crisis of Hotel CRM Fragmentation with The Unified Guest Experience: Solving the Crisis of Fragmentation in Hotel CRM Systems

  • Alba Navarro
  • 17 February 2025
In today’s hospitality landscape, delivering a seamless, personalized guest experience is no longer optional – it’s essential. Yet, many hotels still operate with fragmented systems that don’t communicate, leading to…
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  • 5 min

Why Your Hotel’s Booking Engine Is Failing – and What to Do About It

  • Alba Navarro
  • 29 January 2025
Picture this: A potential guest lands on your hotel’s website, excited to book their stay. The photos look great, the amenities sound perfect but the moment they interact with your…
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  • 5 min

The Digital Guest Journey: Why Most Hotel Strategies Are Outdated and How to Fix Them

  • Alba Navarro
  • 20 January 2025
Imagine a guest planning their dream vacation. They start with a casual scroll through Instagram, saving reels of beautiful destinations. Then they search Google for “unique hotels in Paris” and…
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  • 1 min

Guide to Digital Strategy for Hospitality 2025 Mini Book

  • Alba Navarro
  • 15 January 2025
The hospitality landscape has changed. The guest journey is now messy, nonlinear and powered by AI. Is your strategy keeping up?  This comprehensive guide is your blueprint for success in…
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  • 4 min

Optimizing Loyalty and Demand in Casino Hospitality: A Technology-Driven Approach

  • Alba Navarro
  • 20 December 2024
Casino hotels operate in one of the most complex and competitive environments in the hospitality industry. With gaming, dining, entertainment and accommodations all converging into a single guest experience, these…
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  • 3 min

7 Lessons Hotels Can’t Ignore from 2024

  • Alba Navarro
  • 3 December 2024
Picture this: Your hotel’s lobby is buzzing. The front desk staff smile warmly. Guests sip cocktails, enjoying every moment of their stay. But behind the scenes? Chaos. Systems aren’t syncing.…
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  • 4 min

Why Your Hotel’s Direct Bookings Are Stuck in Neutral

  • Alba Navarro
  • 25 November 2024
Picture this: A guest visits your hotel’s website, eager to book directly. They search for rooms, compare options and finally click “Book Now.” But the booking engine stalls. Or the…
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  • 1 min

Unlock the Direct Booking Advantage

  • Alba Navarro
  • 21 November 2024
Discover how to strengthen your direct booking strategy and deepen guest relationships with insights from our latest white paper, “Reclaiming the Direct Booking Advantage: Strategies for Hotels to Enhance Guest…
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  • 4 min

The Data Silo Dilemma: Why Disconnected Systems Are Failing Hotel Personalization

  • Alba Navarro
  • 18 November 2024
The world is hyper-connected these days, and hotels are increasingly under pressure to deliver personalized guest experiences. From recognizing and rewarding returning guests to anticipating their needs based on previous…
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  • 6 min

Why Your Hotel’s Direct Bookings Are Falling Short (And What To Do About It)

  • Alba Navarro
  • 28 October 2024
Imagine this: A traveler is looking for the perfect place to stay. They land on your hotel’s website, explore your offerings but before they can book, they switch to an…
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