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The RFP Process for Hotel PMS

📋 An RFP (Request for Proposal) is a vital document and process for hotels to acquire services like Property Management Systems (PMS). It outlines the hotel's needs and facilitates comparison of vendors' products, services, and prices. The RFP process includes drafting, reviewing, and distributing the document to pre-qualified vendors who then detail their offerings for evaluation. Various RFP formats exist, with the text-style format recommended for comprehensive analysis. Standard RFP structure and supporting templates are available for download, aiding in the selection and…
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Refinery Hotel Redefines Revenue Management

🏨 Located in Midtown Manhattan, Refinery Hotel, a luxury lifestyle boutique hotel with 197 keys, implemented LodgIQ's revenue management system, enabling Commercial Director Michelle Sharma to transition to a strategic role. The tech-forward hotel is a member of Small Luxury Hotels of the World, known for spacious rooms and a mix of corporate and leisure guests. LodgIQ's automated rate decisions and smart pricing recommendations have led to double-digit growth in RevPAR, $500 premium room deltas, over 40% direct booking contribution, high Net ADR from OTAs with minimal…
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The visibility game just got serious for hoteliers

For years, hotel marketers knew the rules. Invest in SEO. Optimize your website. Climb the rankings. Win the click. But the game has changed. Here’s why the integration of Wayfinder into Cendyn CMS is the literal game-changer for hotels’ Find, Book, and Grow strategies. Guests are no longer starting every journey on search engines. They’re asking ChatGPT, Gemini, Claude, and Perplexity where to stay, what hotels to consider, and which properties best match their needs. But there’s a problem with this. Most hotels have no idea what AI is saying about them. Imagine stepping onto the…
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LATEST NEWS

Innovation

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PPDS Debuts Philips Unite LED 3000 Series

This article was written by Lodging Magazine. Click here to read the original article Photo Credit: PPDS AMSTERDAM—PPDS, the exclusive global provider of Philips Professional Displays, announced the new Philips Unite LED 3000 Series, bringing a new generation of flexible, energy-conscious dvLED panels designed to make LED technology more accessible for a wider range of businesses and budgets. The new Philips Unite LED 3000 Series enters the market as PPDS’ most accessible 16:9 dvLED…
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Mergers & Acquisitions

Hotel Operations

Marketing & Revenue Management

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Engineering the Wine List: Price Laddering as a Revenue System – Part I : The Role of the Price

This is the first of a two-part article on managing wine lists as a revenue system. Part I examines how price shapes perceived value and why fragmented lists suppress trade-ups. Part II will isolate relevant commercial behaviours and translate the architecture into sourcing, service and performance management. A wine list does not perform simply because every label meets its target cost…
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Environment, Regulatory and CSR

Resort hotel with beige towers, palm trees, and a wooden boardwalk over a calm lake at dusk.

Ryman Hospitality Properties Acquires Grande Lakes Orlando Resort

This article was written by Lodging Magazine. Click here to read the original article Photo Credit: Grande Lakes Orlando Resort NASHVILLE, Tennessee—Ryman Hospitality Properties announced a definitive agreement under which the company will purchase the fee simple interest in Grande Lakes Orlando Resort in Orlando, Florida, for $1.38 billion from Trinity Investments. The 409-acre complex…
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Hotel Openings