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Two storefronts labeled Leisure and Problems; a weary attendant sits at the Leisure booth while a long line forms at the Problems booth with signs promising to solve problems.

Why is Selling Leisure so Hard?

In “Leisure Alchemy,” the word “Leisure” represents the ultimate goal: to convert our free time into meaningful, fulfilling and transformational experiences. And “Alchemy” represents the business reality: it is not easy to operationalize leisure into a profitable business. It can feel like turning lead into gold. Don’t get me wrong. The opportunity is there. In a recent Leisure Roundup, I shared new research from Research and Markets reporting the global leisure economy growing from an…

Innovation

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Booking Holdings Unifies B2B Wholesale Operations for Booking.com, Agoda, and Priceline, Reselling Hotel Inventory at Scale

🏨 North America hotel guest satisfaction hit a record high of 665/1,000 in JD Power's 30th study. Hotel restaurant bookings rose 13% annually, with OpenTable highlighting F&B as a key driver. Booking Holdings unified its B2B wholesale model across platforms like Booking.com, Agoda, and Priceline, reshaping the distribution debate. Urban Cowboy expanded to four hotels over 12 years with zero marketing. Notable openings: Six Senses AMAALA, Beldersoy Resort, Wilde Porto, Mangia's…

Mergers & Acquisitions

Hotel Operations

Environment, Regulatory and CSR

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Central Arbitration Committee Grants Union Recognition to UVW for Radisson Blu Canary Wharf Housekeeping Staff

📝 On 29 January 2026, the Central Arbitration Committee accepted United Voices of the World's application for union recognition for 22 housekeeping staff at Radisson Blu, Canary Wharf. By 20 February 2026, 72.73% (16 out of 22) were union members. WGC contested the unit's scope, suggesting inclusion of 183 employees across London. Chaired by Naeema Choudry, the CAC ruled in favor…

Hotel Openings