LATEST NEWS

Mandarin Oriental Miami Redevelopment: $1.2 Billion in Sales as Luxury Residences and Hotel Set for 2030 Completion

🏠 In April, the 23-storey Mandarin Oriental in Miami was demolished to make way for a new development featuring 228 branded residences in a 66-storey South Tower and a 34-storey North Tower with 121 hotel rooms. Scheduled for 2030, early sales have exceeded $1.2 billion. In Dallas, Hôtel St. Germain will be replaced by a $250 million, 23-storey mixed-use tower. This trend reflects a shift towards branded residences, with developers like Accor and Hilton expanding residential pipelines.

Innovation

AI’s Role in Luxury Hospitality: Enhancing Support While Preserving Human-Centric Experiences in Key Guest Interactions

💻 In luxury hospitality, caution is needed where AI is applied. First impressions, handling complex requests, personal recognition, and brand expression are key areas needing human touch. AI excels behind the scenes, supporting teams and enhancing consistency, but not at the cost of human interaction. The challenge is knowing when to use AI to enhance, not replace, the human element. Luxury relies on human moments, and those can't be automated.

Mergers & Acquisitions

Hotel Operations


Hotel Openings