TOP NEWS

Lonely Planet Launches US-Only App for Bookable Trips with AI Assistant, Aiming to Own Transactions by 2026

20 March 2026
2 minute read

Corporate Event Budgets Rise, Boosting Demand for Hotels and Driving Focus on Hybrid and Smaller Formats

20 March 2026
2 minute read

Hospitality-Led Developments Transform Historic Buildings with Focus on Experience, Service, and Operational Creativity

19 March 2026
4 minute read

Independent Hotels Risk Losing 5-10% of Corporate Bookings Due to GDS Loading Errors, Study Finds

19 March 2026
5 minute read

eTip Acquires Shiny Solutions to Enhance Workforce Engagement Platform with Recruitment, Scheduling, and Performance Insights

18 March 2026
2 minute read

AHLA Survey Reveals Hotel Industry Faces Rising Costs, Staffing Challenges Amid Stable 2026 Travel Demand Expectations

17 March 2026
2 minute read

MORE TOP NEWS

The Columns

Access Hospitality Appoints Aravinda Gollapudi as Chief Technology Officer to Accelerate Global AI Vision

19 March 2026

- Innovation

American Express GBT Returns to Profitability with $83 Million Q4 Net Income, Fueled by CWT Acquisition and AI Integration

18 March 2026

- Innovation

Hotels Must Prioritize AI-Driven Discoverability Over Booking Infrastructure as AI Reshapes Travel Search Landscape

18 March 2026

- Innovation

American Express GBT Acquires CWT for $540 Million, Establishing Dominance in the Global Enterprise Travel Market

18 March 2026

- Categorizing…

What does ‘AI-native’ really mean in travel?

18 March 2026

Small Hotels Should Rely on OTAs for Marketing, Direct Bookings Not Cost-Effective for Properties Under 10 Rooms

19 March 2026

Echoes of the Ascent: How a Wooden Key Card Captures the Journey

20 March 2026

The fastest shift in travel behavior just became the default

20 March 2026

Independent Hotels Gain Visibility Through Consortia Programs, Facing New Challenges with Amex GBT’s 2026 Restructure

20 March 2026

Google Expands AI Ecosystem with Gemini Embedding 2, Integrated Workspace Features, and AI-Powered Google Maps Updates

20 March 2026

Rethinking travel’s engagement in global issues

20 March 2026

SPONSORED POSTS

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Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility

📱 In luxury hotels, fixed workstations create service inefficiencies. Guests face delays at front desks, restaurants, and spas due to static systems. A shift to mobile, guest-centered service is underway. One luxury group managed over 200 transactions in hours using mobile devices. Modern mobile hardware like Apple’s devices surpasses proprietary systems. This approach enables hardware flexibility, staff empowerment, and guest-focused service, eliminating physical bottlenecks. Hotels are transitioning to mobile to enhance guest experience and operational fluidity.

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The Practical Guide to Hotel Automation

Founder and CEO Stephen Burke outlines a seven-step framework to help hotels simplify automation adoption PRAGUE, 16 September 2025. RobosizeME, a leading provider of process automation solutions using AI and Digital Workers that are purpose-built for hotels, announced the release of the hospitality industry’s first dedicated process automation guide. Authored by founder and CEO Stephen Burke, The Hotelier’s Guide to Starting Your Automation Journey provides hotel executives with a practical, seven-step roadmap to identify, implement, and benefit from automation in ways that reduce…

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What does exceptional hospitality look like today?

📚 2025, global creative landscape: AI tools, design languages, and cultural dynamics are evolving. Societies Quarterly Fourth Quarter 2025 explores luxury and technology integration: Ferrari's four-door car, Porsche's wireless-charging EVs, Dubai's flying taxis, and Marriott's AI-driven guest connections. Prestigious brands host secret events, while Bottega Veneta and Lego emphasize craftsmanship and creativity. The issue highlights the subtlety as the new bold, with hotels adopting design, empathy, and technology-focused hospitality. Download your free copy today.

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LATEST NEWS

Revenue Leadership Is the Competitive Advantage Independent Hotels Overlook

21 March 2026
1 minute read

MARKET TRENDS

Hospitality Design Magazine Announces Finalists for 22nd Annual HD Awards Recognizing Excellence in 34 Project and 15 Product Categories.

19.03.26
13 min

🏨 The 22nd annual HD Awards recognizes excellence in hospitality design across 34 project and 15 product categories. Over 1,000 entries were evaluated by two judges' panels. Winners will be announced on May 5th, 2026, in Las Vegas during HD Expo + Conference. Notable finalists include Hotel Daphne in Houston, Populus Seattle, and The Standard in Brussels, among others. Categories span from lifestyle hotels to wellness spaces, showcasing innovative design worldwide.

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4 min

Rising Demand for Custom Travel Experiences Highlights Shift Towards Personalized and Authentic Journeys Among Modern Travelers

18.03.26

Airbnb Integrates Hotels into Platform with New Features and Focused Expansion in New York and San Francisco

18.03.26
2 min

GDS Overtakes Direct Channels as Largest Source for Corporate Hotel Bookings, Growing 14.3% from 2023 to 2025

17.03.26
5 min

Extended Stay America Premier Suites Reaches 60 Hotels, Aiming for 100 by 2030 in Midscale Market Expansion

16.03.26
1 min

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1 min

UK Hotel Market Recovers in Second Half of 2025, Despite London Underperformance and Profit Pressures

16.03.26

Voices from the Field Highlights Real-World Insights and Trust-Building in Hospitality and Tourism Industry

16.03.26
3 min

European Hotel Markets Face 6% RevPAR Decline Amid Initial Shock, With Luxury Segment Most Affected

16.03.26
3 min

European Hotel Markets See 6% RevPAR Decline Amid Conflict, Luxury Segment Hit Hardest by Travel Disruptions

16.03.26
2 min

Innovation

- Innovation

Ponte Vedra Inn & Club Plans Major Renovation with New Oceanfront Surf Club and Sports Club in Florida

20.03.26
4 min

🏨 At Ponte Vedra Inn & Club in Northeast Florida, major renovations include a new oceanfront Surf Club and state-of-the-art Sports Club. Planning for such projects typically begins at least three years prior. Clear communication with staff and guests is essential, using tools like town halls and augmented reality. Instead of lowering rates, add value with promotions like food & beverage credits or stay extensions. Creativity in offers is key to maintaining luxury during renovations.

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2 min

Innovation

Canary Technologies Report Reveals 85% of Hotels to Allocate Over 5% of IT Budget to AI in 2026

20.03.26

Innovation

Engine Integrates with SAP Concur, Offering Access to 900,000 Global Hotel Properties through Hotel Connector

20.03.26

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1 min

Innovation

Google Maps Introduces ‘Ask Maps’ for Conversational Navigation with Real-Time Answers and Personalized Recommendations

20.03.26

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3 min

Innovation

Google Expands AI Ecosystem with Gemini Embedding 2, Integrated Workspace Features, and AI-Powered Google Maps Updates

20.03.26

Mergers & Acquisitions

Mergers & Acquisitions

Marriott Files Trademarks for “Matter Hotels” and Registers Domains, Indicating Potential New Brand Launch

20.03.26
1 min

Mergers & Acquisitions

Room00 Next Gen Hospitality to Invest Up to €420m in Southern Europe and London Expansion by 2026

20.03.26
2 min

Mergers & Acquisitions

Independent Hotels Gain Visibility Through Consortia Programs, Facing New Challenges with Amex GBT’s 2026 Restructure

20.03.26
8 min

Mergers & Acquisitions

Yotel Joins Hilton’s Select Brand, Accessing Global Channels and 250 Million Member Loyalty Program

20.03.26
1 min

Mergers & Acquisitions

Key West Historic Inns Joins Small Luxury Hotels of the World, Adding Four Boutique Properties in Old Town Key West

19.03.26
1 min

Mergers & Acquisitions

Hilton and Yotel Enter Exclusive Franchise and Affiliation Agreement, Expanding Yotel’s Global Reach to Hilton’s 250 Million Loyalty Members

19.03.26
2 min

Hotel Operations

Naomi Frost Launches Frost Hospitality LLC in 2023 to Enhance Operations and Leadership in the Hospitality Industry

20.03.26
4 min

📖 Naomi Frost began her hospitality career at 18 in a small hotel in a town with under 7,000 people. She won Red Roof Inns’ Circle of Excellence Trailblazer award in 2023 and founded…

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The Charles Napa Valley Selects WebRezPro’s Cloud-Based Property Management System to Enhance Operations

19.03.26
1 min

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1 min

Independent Hotels Struggle with Data Interpretation, Need Strategic Frameworks for Effective Revenue Growth

18.03.26

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3 min

Hunter Conference Panel Highlights Importance of Human Capital and Entrepreneurial Spirit in Overcoming Hospitality Challenges

18.03.26

Marketing & Revenue Management

- Revenue Management

Independent Hotels Gain Competitive Edge with Structured Revenue Leadership and Strategic Pricing Frameworks

20.03.26
1 min

🏨 Strategic revenue leadership is crucial for hotel success, aligning pricing, demand, distribution, and competition. Many independent hotels lack this structure, leading to reactive and inconsistent decisions. Structured revenue systems enhance strategic direction, pricing discipline, forecasting accuracy, and market competitiveness, providing stability. Independent hotels can…

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1 min

Marketing

Small Hotels Should Rely on OTAs for Marketing, Direct Bookings Not Cost-Effective for Properties Under 10 Rooms

19.03.26

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1 min

Revenue Management

Hotels Can Increase Profitability by Focusing on Revenue Strategy Over Occupancy Rates, Study Suggests

19.03.26

Marketing

Emerging Travel Group Partners with Meliá Hotels to Add 400 Properties Across 40 Countries to Its Portfolio

18.03.26

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1 min

Marketing

Independent Hotels Can Boost Profitability by Rebalancing Distribution Strategies to Reduce OTA Reliance and Increase Direct Bookings

17.03.26

Environment, Regulatory and CSR

- Regulatory and Legal Affairs

Accor Denies Allegations of Ignoring Child Trafficking Signs, Launches Investigation Into Hotel Network Practices

19.03.26

🚹 Accor was accused on Thursday by Grizzly Research of overlooking child trafficking signs at their hotels. Allegations focus on Ukrainian orphans trafficked through Kazakhstan, Uzbekistan, and other countries for adoption by Russian parents. Accor denies involvement and is investigating the claims within its network.

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