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A Look Under the Hood of ChatGPT and Google AI Mode

This post was originally published on this site. The answer is observable. The mechanism is hidden. An AI system answers a question about the best luxury hotels in a destination. It names five properties. It cites six sources. A hotel executive sees the sources and assumes the explanation is obvious. The named hotels must have been chosen because the cited pages persuaded the system to include them. A hotel that appears in a cited source but not in the answer must have been considered…

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