TOP NEWS
MOST POPULAR
SPONSORED POSTS
What AI is telling travelers about your hotel tonight. And you have no idea
By Tony Loeb, cofounder of 10 minutes hotels Fifteen years ago, hoteliers didn’t see OTAs coming. Not because they were naive, but because the shift was gradual. By the time the warning signs were obvious, a big chunk of control was already gone. Something similar is unfolding right now. But this time, it’s not about distribution. It’s about how your hotel is described, understood and recommended by artificial intelligence. To dig into this, I recently sat down on the 10 minutes hotels podcast with Nicki Graham, Chief Marketing Officer at Cendyn, and Apollos Gause,…
Share
The RFP Process for Hotel PMS
📋 An RFP (Request for Proposal) is a vital document and process for hotels to acquire services like Property Management Systems (PMS). It outlines the hotel's needs and facilitates comparison of vendors' products, services, and prices. The RFP process includes drafting, reviewing, and distributing the document to pre-qualified vendors who then detail their offerings for evaluation. Various RFP formats exist, with the text-style format recommended for comprehensive analysis. Standard RFP structure and supporting templates are available for download, aiding in the selection and…
Share
Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility
📱 In luxury hotels, fixed workstations create service inefficiencies. Guests face delays at front desks, restaurants, and spas due to static systems. A shift to mobile, guest-centered service is underway. One luxury group managed over 200 transactions in hours using mobile devices. Modern mobile hardware like Apple’s devices surpasses proprietary systems. This approach enables hardware flexibility, staff empowerment, and guest-focused service, eliminating physical bottlenecks. Hotels are transitioning to mobile to enhance guest experience and operational fluidity.
Share
Industry News about Marriott
AI News in Hospitality
The Latest in Hotel Marketing & Distribution
Latest news about Booking.com
Our Selection: The most important news in hospitality
Latest news about PMS
Latest news about Airbnb
Largest Hotel Brands by Traffic
Latest news about OTAs
Latest news about UCP For Hoteliers
LATEST NEWS
- Inside the Delano Miami Beach, an art deco legend reborn for the modern era
- Hotel Industry Shift: Profit Benchmarking Emerges as Essential Complement to RevPAR for Comprehensive Performance Analysis
- Rove Hotels to Double Portfolio in Five Years, Prioritizing Expansion in Saudi Arabia with 6,000 Keys Under Development
- World Cup Demand Lifts San Francisco RevPAR 80%, Dutch Guests Choose Lower Rates Over Amenities
- Luxury Hotels Elevate Guest Experience with Personalization, Tech Integration, and Culinary Excellence to Meet Modern Traveler Needs
- U.S. Hotel Sector Shows Strong RevPAR Growth, Averaging 4.9% Increase by June 13, 2023, According to STR/CoStar.
- Aimbridge Hospitality Launches Global Sales Office to Unify Regional Operations and Enhance Revenue Opportunities Globally
- Major Hotel Chains Grapple with AI-driven Market Shifts, Struggling to Track Demand and Visibility in New Channels
- Study by Hong Kong Polytechnic University Highlights Need for Tailored Hotel Performance Evaluation in Greater Bay Area
- Overreliance on AI and Automation in Hiring Processes May Deter Top Talent, Especially for Senior Roles
- Kollective’s Research Reveals Quality of AI Prompts More Crucial Than Quantity for Boutique Hotel Visibility
- Frequent Schedule Adjustments in Hotels Lead to Increased Operational Costs and Managerial Fatigue
- Gypsum Hotel Partners to Begin Construction on Dual-Brand Hilton Hotel Near Eagle County Airport, Opening 2028
