LATEST NEWS

New York’s 203-Room CIVILIAN Hotel Uses Canary Technologies’ Kiosks and Mobile Check-In to Reduce Lobby Congestion

🏨 CIVILIAN Hotel in New York City’s Theater District upgraded guest services with Canary Technologies to reduce lobby congestion and replace unreliable systems. The 203-room hotel now offers two self-service kiosks alongside mobile check-in. Most guests submit details before arrival; roughly half of those who don’t choose a kiosk. Digital payment authorizations take under five minutes, replacing scanning and faxing, while guest messaging reduces calls and enables hotel-wide updates.

Innovation

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164 FUK – Japan, the Long Way Round: Planes, Trains & Ferries

Paul has just got back from Fukuoka, and the route he took makes no sense on paper – a true scenic route: 8 flights, 6 layovers, including sleeping at airports. Add two Shinkansen trains, a laminate wood floor train, a smoky first class, a ferry, and more, and it's been a real fun adventure. Along the way: upgrades, a thought about that over-engineered EU Entry/Exit System, a lounge that went offline, a stroll through some new parts of HKG, the views from the new DOH concourses, the…

Mergers & Acquisitions

Hotel Operations


Hotel Openings