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What does exceptional hospitality look like today?
📚 2025, global creative landscape: AI tools, design languages, and cultural dynamics are evolving. Societies Quarterly Fourth Quarter 2025 explores luxury and technology integration: Ferrari's four-door car, Porsche's wireless-charging EVs, Dubai's flying taxis, and Marriott's AI-driven guest connections. Prestigious brands host secret events, while Bottega Veneta and Lego emphasize craftsmanship and creativity. The issue highlights the subtlety as the new bold, with hotels adopting design, empathy, and technology-focused hospitality. Download your free copy today.
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The RFP Process for Hotel PMS
📋 An RFP (Request for Proposal) is a vital document and process for hotels to acquire services like Property Management Systems (PMS). It outlines the hotel's needs and facilitates comparison of vendors' products, services, and prices. The RFP process includes drafting, reviewing, and distributing the document to pre-qualified vendors who then detail their offerings for evaluation. Various RFP formats exist, with the text-style format recommended for comprehensive analysis. Standard RFP structure and supporting templates are available for download, aiding in the selection and…
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Automation is the Ally of Hotel Staff, and Not Their Replacement
By Stephen Burke, Founder & CEO, RobosizeME Hotels across regions are under pressure to operate efficiently despite persistent labor shortages, cost inflation, and global instability. In the US, political tensions, evolving immigration policies, and a slowdown in international tourism have added pressure to the labor market. These challenges have been compounded by the recent government shutdown, which has led the FAA to reduce flight capacity at several major airports, creating further uncertainty for travel and hospitality operations. In this volatile environment, automation can…
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LATEST NEWS
- Everyone predicted AI would either obliterate direct bookings or make them unstoppable in 2025. Our data shows… neither happened. Looking at over 130 million reservations in SiteMinder’s new Hotel… | Leah Rankin
- I Tested Every ChatGPT Travel App So You Don’t Have To. Here’s What Hoteliers Need to Know.
- ChatGPT recommended the same hotel as its number one pick across three separate tests. Different apps connected each time. Different live data flowing in. I checked manually. That hotel is ranked… | Jitendra Jain
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