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The Practical Guide to Hotel Automation
Founder and CEO Stephen Burke outlines a seven-step framework to help hotels simplify automation adoption PRAGUE, 16 September 2025. RobosizeME, a leading provider of process automation solutions using AI and Digital Workers that are purpose-built for hotels, announced the release of the hospitality industry’s first dedicated process automation guide. Authored by founder and CEO Stephen Burke, The Hotelier’s Guide to Starting Your Automation Journey provides hotel executives with a practical, seven-step roadmap to identify, implement, and benefit from automation in ways that reduce…
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Refinery Hotel Redefines Revenue Management
🏨 Located in Midtown Manhattan, Refinery Hotel, a luxury lifestyle boutique hotel with 197 keys, implemented LodgIQ's revenue management system, enabling Commercial Director Michelle Sharma to transition to a strategic role. The tech-forward hotel is a member of Small Luxury Hotels of the World, known for spacious rooms and a mix of corporate and leisure guests. LodgIQ's automated rate decisions and smart pricing recommendations have led to double-digit growth in RevPAR, $500 premium room deltas, over 40% direct booking contribution, high Net ADR from OTAs with minimal…
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Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility
📱 In luxury hotels, fixed workstations create service inefficiencies. Guests face delays at front desks, restaurants, and spas due to static systems. A shift to mobile, guest-centered service is underway. One luxury group managed over 200 transactions in hours using mobile devices. Modern mobile hardware like Apple’s devices surpasses proprietary systems. This approach enables hardware flexibility, staff empowerment, and guest-focused service, eliminating physical bottlenecks. Hotels are transitioning to mobile to enhance guest experience and operational fluidity.
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