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Refinery Hotel Redefines Revenue Management

🏨 Located in Midtown Manhattan, Refinery Hotel, a luxury lifestyle boutique hotel with 197 keys, implemented LodgIQ's revenue management system, enabling Commercial Director Michelle Sharma to transition to a strategic role. The tech-forward hotel is a member of Small Luxury Hotels of the World, known for spacious rooms and a mix of corporate and leisure guests. LodgIQ's automated rate decisions and smart pricing recommendations have led to double-digit growth in RevPAR, $500 premium room deltas, over 40% direct booking contribution, high Net ADR from OTAs with minimal…
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The Hotelier’s Guide to Starting Your Automation Journey

New operational guide offers a step-by-step framework to help hoteliers get started with business process automation without creating an IT overhaul. PRAGUE, 4 September 2025. RobosizeME, a provider of hospitality automation solutions, has published The Hotelier’s Guide to Starting Your Automation Journey, a new operational guide designed to help hotel owners and executives take practical, low-disruption steps toward process automation. Authored with insights from industry leaders with decades of experience in hotel technology, the guide outlines a simple, seven-step framework for…
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The RFP Process for Hotel PMS

📋 An RFP (Request for Proposal) is a vital document and process for hotels to acquire services like Property Management Systems (PMS). It outlines the hotel's needs and facilitates comparison of vendors' products, services, and prices. The RFP process includes drafting, reviewing, and distributing the document to pre-qualified vendors who then detail their offerings for evaluation. Various RFP formats exist, with the text-style format recommended for comprehensive analysis. Standard RFP structure and supporting templates are available for download, aiding in the selection and…
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LATEST NEWS

Airbnb Integrates Hotels into Platform with New Features and Focused Expansion in New York and San Francisco

🏨 Mar 18, 2026, Airbnb is redefining its approach to hotels, integrating them into its platform with new features like room-type selection. Targeting urban markets such as New York and San Francisco, Airbnb aims to boost demand, especially from younger and international travelers. This move positions hotels as complementary, not competitive, within its ecosystem, seeking to reduce user leakage and enhance on-platform engagement by aligning hotels with local experiences and…
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Innovation

eTip Inc. Acquires Shiny Solutions Inc., Expanding Digital Tipping and Workforce Optimization Capabilities

💰 eTip Inc. acquired Shiny Solutions Inc. in San Francisco, California. This integration expands eTip's platform, enhancing employee engagement, recruitment, and performance recognition tools. The combined offering aims to boost employee retention, operational efficiency, and guest satisfaction. Key benefits include reduced turnover costs, increased workforce productivity, and actionable insights via eTip AI. Rebecca Robinson, Shiny’s co-founder, joins as head of strategic…
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Mergers & Acquisitions

Hotel Operations

Marketing & Revenue Management

Emerging Travel Group Partners with Meliá Hotels to Add 400 Properties Across 40 Countries to Its Portfolio

📅 ETG partners with Meliá Hotels International, integrating over 400 properties across 40 countries, including Spain, Italy, and the UAE. This expands ETG’s inventory to over 250,000 listings, part of 3.2 million options from 350 suppliers. Meliá’s API offers real-time availability and flexible payments. ETG’s strategy, active since 2023, boosts direct supply connections by 40%.…
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Environment, Regulatory and CSR

Deborah Herman, Former President of Fabric Innovations, Remembered for Her Leadership and Philanthropy in Hospitality Industry

📃 Deborah Herman passed away in Coral Gables, Florida, leaving behind a remarkable legacy in hospitality. As president of Fabric Innovations, she was recognized for her leadership, receiving the NEWH Icon of Industry award in 2015. She contributed over $130,000 to NEWH scholarships and was involved with the Cornell Hospitality Advisory Board. A celebration of her life is scheduled…
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