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Automation is the Ally of Hotel Staff, and Not Their Replacement
By Stephen Burke, Founder & CEO, RobosizeME Hotels across regions are under pressure to operate efficiently despite persistent labor shortages, cost inflation, and global instability. In the US, political tensions, evolving immigration policies, and a slowdown in international tourism have added pressure to the labor market. These challenges have been compounded by the recent government shutdown, which has led the FAA to reduce flight capacity at several major airports, creating further uncertainty for travel and hospitality operations. In this volatile environment, automation can…
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Why Generative AI Is Finally Changing Revenue Management
For more than a decade, the hotel industry has been doing what it does best when faced with complexity. It added more tools, more dashboards, more data sources. Pickup reports. Pace reports. Competitive sets. Market demand signals. Forecasts layered on forecasts. The promise was clarity. The reality, for many revenue teams, has been the opposite. Data is not the problem. Too much data, without help understanding where to look and why, is. That tension sits at the heart of our latest podcast episode and it also marks an important milestone for us. This episode is the first English…
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Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
Hotel distribution has seen very few true disruptions. But when they happen, they permanently reshape how hotels are chosen and booked. In 1997, the industry gradually shifted from travel-agent bookings to online reservations. Websites became central, OTAs emerged, and digital visibility became a critical issue for hotels. This transition took several years, but it irreversibly changed the rules of the game. Nearly thirty years later, a new milestone is emerging: 2026. We are now entering a transition just as structural—the gradual move from internet bookings to bookings driven by AI…
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LATEST NEWS
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- HotelsMag March/April 2026
- HotelsMag March/April 2026
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- UK Hospitality Sector Urged to Adopt Sustainability Measures as Industry Contributes 15% of National Greenhouse Emissions
- UK Hospitality Sector Urged to Adopt Sustainable Practices as Industry Accounts for 15% of Greenhouse Emissions
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