TOP NEWS
MOST POPULAR
SPONSORED POSTS
From Revenue Manager to Commercial Strategist
📈 76% of revenue managers' week is spent on internal tasks. Nearly 40% of RMS recommendations are overridden manually. Less than 50% of their time goes to direct revenue-generating work. LodgIQ urges a shift to commercial strategists who optimize hotel performance. Their guide, “From Revenue Manager to Commercial Strategist,” focuses on AI, automation, and business intelligence for strategic impact.
Share
What AI is telling travelers about your hotel tonight. And you have no idea
By Tony Loeb, cofounder of 10 minutes hotels Fifteen years ago, hoteliers didn’t see OTAs coming. Not because they were naive, but because the shift was gradual. By the time the warning signs were obvious, a big chunk of control was already gone. Something similar is unfolding right now. But this time, it’s not about distribution. It’s about how your hotel is described, understood and recommended by artificial intelligence. To dig into this, I recently sat down on the 10 minutes hotels podcast with Nicki Graham, Chief Marketing Officer at Cendyn, and Apollos Gause,…
Share
Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility
📱 In luxury hotels, fixed workstations create service inefficiencies. Guests face delays at front desks, restaurants, and spas due to static systems. A shift to mobile, guest-centered service is underway. One luxury group managed over 200 transactions in hours using mobile devices. Modern mobile hardware like Apple’s devices surpasses proprietary systems. This approach enables hardware flexibility, staff empowerment, and guest-focused service, eliminating physical bottlenecks. Hotels are transitioning to mobile to enhance guest experience and operational fluidity.
Share
LATEST NEWS
- Tripadvisor Summer Travel Index Shows East Coast and Florida Beaches as America’s Most Sought-After Summer Destinations
- Hotel Equities Announces Three Additions to Its Focused Service Portfolio
- HVMG Expands Renovation and Development Services Under Elevate
- The real reason you suck at revenue management
- HEI Announces Promotion of Clark Hanrattie to CEO and Managing Partner
- @HOME by Best Western opens its first property in southwest Utah
- How Revenue Forecasting Creates Predictable Hotel Growth
- Hôtel Métropole Monte-Carlo appoints new GM
- Hotel Monaco Denver appoints new GM
- They see you when you’re sleeping
- Tempo by Hilton opens first Georgia location in Savannah
- OUTRIGGER Resorts & Hotels Partners With NMG Network to Launch Journey TV and OUTRIGGER Journey
- Travel Tech Essentialist #201: Signals
