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What does exceptional hospitality look like today?

📚 2025, global creative landscape: AI tools, design languages, and cultural dynamics are evolving. Societies Quarterly Fourth Quarter 2025 explores luxury and technology integration: Ferrari's four-door car, Porsche's wireless-charging EVs, Dubai's flying taxis, and Marriott's AI-driven guest connections. Prestigious brands host secret events, while Bottega Veneta and Lego emphasize craftsmanship and creativity. The issue highlights the subtlety as the new bold, with hotels adopting design, empathy, and technology-focused hospitality. Download your free copy today.
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The RFP Process for Hotel PMS

📋 An RFP (Request for Proposal) is a vital document and process for hotels to acquire services like Property Management Systems (PMS). It outlines the hotel's needs and facilitates comparison of vendors' products, services, and prices. The RFP process includes drafting, reviewing, and distributing the document to pre-qualified vendors who then detail their offerings for evaluation. Various RFP formats exist, with the text-style format recommended for comprehensive analysis. Standard RFP structure and supporting templates are available for download, aiding in the selection and…
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The Practical Guide to Hotel Automation

Founder and CEO Stephen Burke outlines a seven-step framework to help hotels simplify automation adoption PRAGUE, 16 September 2025. RobosizeME, a leading provider of process automation solutions using AI and Digital Workers that are purpose-built for hotels, announced the release of the hospitality industry’s first dedicated process automation guide. Authored by founder and CEO Stephen Burke, The Hotelier’s Guide to Starting Your Automation Journey provides hotel executives with a practical, seven-step roadmap to identify, implement, and benefit from automation in ways that reduce…
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LATEST NEWS

Hotels Adapt to Rising Demand for Personalized, Experience-Driven Micro Weddings with Flexible Packages and Unique Dining Options

💐 In 2026, weddings are shifting towards personalization, with "micro weddings" gaining popularity for their intimate settings. Tides Inn in Irvington, Va., highlights bold décor trends. Couples prioritize experience-driven elements, opting for unique food and beverage offerings like coffee bars and interactive dining. Hotels like Tides Inn and EOS Hospitality offer flexible, customizable packages and privacy options, such as full resort buyouts. Transparency in pricing and value…
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Innovation

HBX Group Acquires AI Startup Bridgify for €3 Million to Enhance Travel Experience Automation Across Products

💻 HBX Group acquires AI startup Bridgify for €3 million ($3.2 million) on Wednesday. Bridgify's software aligns over 1 million curated experiences with traveler profiles. Most payments are deferred and performance-based. Bridgify's CEO, Amit Shamni, previously raised around $300,000. HBX, known for Hotelbeds, aims to integrate this technology across its offerings, expanding beyond hotel rooms to airlines, loyalty programs, and online travel agencies. The focus is on automation…
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Mergers & Acquisitions

Hotel Operations

Marketing & Revenue Management

Social Media and AI Drive Decline in Generic Hotel Searches as Travelers Shift to Specific-Name Queries

🖥 May 14, 2026, Google notes a decline in generic hotel searches, attributing it to AI, while specific-name searches rise double digits. Social media plays a key role: 69% of Gen Z and millennials find travel inspiration there, with 44% from TikTok. UK data shows 23% use TikTok for holiday ideas; 18% book. AI, like ChatGPT, uses commercial data from places like Expedia.…
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Environment, Regulatory and CSR

Bob W Reduces Emissions Per Guest Night by 31% in 2025, Achieves 69% Lower Carbon Emissions Than Average European Hotel

📈 In 2025, Bob W expanded by opening 10 new European locations, achieving a 69% reduction in carbon emissions per guest night compared to Europe’s average. Total emissions decreased by over 9%, and emissions per guest night fell 31%. A typical Bob W stay emits 3.78 kg CO₂e per night versus 12 kg CO₂e in typical European hotels. Since 2021, they’ve offset 1,979 tCO₂e through carbon…
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