TOP NEWS
MOST POPULAR
SPONSORED POSTS
Shiji spent a year testing AI on its own people before offering it to a single hotel
By Tony Loeb, co-founder of 10 Minutes Hotels When ChatGPT arrived, hotel tech rushed into AI. Everyone wanted to try it, plenty got hooked, and things moved very fast. Looking back, my guest believes a lot of people would have done it differently. That guest is Kevin King, CEO of Shiji International, who joined me on the podcast. Shiji technology is used by more than 91,000 hotels worldwide. So when he tells me the AI race may have started with the wrong question, it’s worth hearing him out. Shiji didn’t jump in. It took the time to “look, listen and learn”, a phrase Kevin comes back…
Share
Monitor your blind spots: Is AI getting your hotel right?
By Rick Posey, Vice President, AI at Cendyn AI is already deciding how travelers see your hotel. Is it getting you right? As AI becomes part of the hotel discovery journey, visibility isn’t enough. Hotels need to know what AI is saying about them, and who it’s sending their way. Everyone has been asking, “Are we in AI search?” But that’s not the only question we should ask. More importantly: “What version of your hotel is AI search presenting?” AI is already shaping first impressions and influencing the shortlist before guests reach your website. With 91% of global travelers using…
Share
SOCIETIES Magazine’s 6th Edition
The May–August 2026 issue examines how intention, atmosphere, AI, design and cultural relevance are reshaping premium guest experiences PARIS, France, June 15, 2026 – Influence Society, a leading digital marketing agency serving high-end hospitality brands, today announced the release of SOCIETIES Magazine for May-August 2026. The new issue explores what the magazine defines as “The New Language of Luxury”, a shift away from excess and toward intention, emotional depth, craftsmanship, atmosphere and experiences that remain with guests long after they leave. The sixth edition of…
Share
LATEST NEWS
- Holiday Inn Express by IHG Taps Brooke Averick and Connor Wood for “Unpacking” Campaign, Bringing Analog Connection Back to the Breakfast Table
- Emirates’ Centre of Hospitality Excellence opens its doors to UAE brands and businesses
- Why AI agents aren’t booking your rooms yet
- HospITALY Brings 60 Italian Voices to the World Panel, Sloan Dean Asks Who Employs Your AI Agents, Accor and Hard Rock Sign Global Partnership
- Global Hotel Guest Review Index Reaches Record High of 86.9%, According to Shiji Benchmark
- Hotel Sheet Buying Guide Recommends 200–300 Thread Counts and at Least Three Sets per Room
- David Lund Secured San Francisco Hotel Controller Role After Citing Potential Savings of 10 Times Relocation Costs
- Cendyn, serving over 35,000 customers, publishes guide on integrating hotel CRM data with digital marketing
- Mews Joins Preferred Hotels & Resorts’ Alliance Partner Program; More Than 15 Member Properties Already Use Platform
- PATA and EATOF to Hold Tourism Resilience Workshop in Gangwon, South Korea, on November 11, 2026
- Four Seasons to Manage Wellness Operations at Lanai’s Koele Resort From December 16, 2026
- VR Hotelo brings its virtual reality hotel sales platform to Manhattan for New York roadshow
- Hilton Anaheim’s Julie Carter Says 30-Plus Years Show Large Hotels Can Deliver Personalized Service