📱 In luxury hotels, fixed workstations create service inefficiencies. Guests face delays at front desks, restaurants, and spas due to static systems. A shift to mobile, guest-centered service is underway. One luxury group managed over 200 transactions in hours using mobile devices. Modern mobile hardware like Apple’s devices surpasses proprietary systems. This approach enables hardware flexibility, staff empowerment, and guest-focused service, eliminating physical bottlenecks. Hotels are transitioning to mobile to enhance guest experience and operational fluidity.

New operational guide offers a step-by-step framework to help hoteliers get started with business process automation without creating an IT overhaul. PRAGUE, 4 September 2025. RobosizeME, a provider of hospitality automation solutions, has published The Hotelier’s Guide to Starting Your Automation Journey, a new operational guide designed to help hotel owners and executives take practical, low-disruption steps toward process automation. Authored with insights from industry leaders with decades of experience in hotel technology, the guide outlines a simple, seven-step framework for…