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Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility
📱 In luxury hotels, fixed workstations create service inefficiencies. Guests face delays at front desks, restaurants, and spas due to static systems. A shift to mobile, guest-centered service is underway. One luxury group managed over 200 transactions in hours using mobile devices. Modern mobile hardware like Apple’s devices surpasses proprietary systems. This approach enables hardware flexibility, staff empowerment, and guest-focused service, eliminating physical bottlenecks. Hotels are transitioning to mobile to enhance guest experience and operational fluidity.
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Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
Hotel distribution has seen very few true disruptions. But when they happen, they permanently reshape how hotels are chosen and booked. In 1997, the industry gradually shifted from travel-agent bookings to online reservations. Websites became central, OTAs emerged, and digital visibility became a critical issue for hotels. This transition took several years, but it irreversibly changed the rules of the game. Nearly thirty years later, a new milestone is emerging: 2026. We are now entering a transition just as structural—the gradual move from internet bookings to bookings driven by AI…
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The Practical Guide to Hotel Automation
Founder and CEO Stephen Burke outlines a seven-step framework to help hotels simplify automation adoption PRAGUE, 16 September 2025. RobosizeME, a leading provider of process automation solutions using AI and Digital Workers that are purpose-built for hotels, announced the release of the hospitality industry’s first dedicated process automation guide. Authored by founder and CEO Stephen Burke, The Hotelier’s Guide to Starting Your Automation Journey provides hotel executives with a practical, seven-step roadmap to identify, implement, and benefit from automation in ways that reduce…
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