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Latest news about Siteminder

Welcome to your dynamic dashboard for everything SiteMinder (ASX:SDR) related. This page aggregates real-time news, media coverage, and corporate updates from trusted global sources, keeping you informed in one consolidated feed. Whether you are tracking travel tech innovations, hotel commerce trends, or SiteMinder’s latest business milestones, this hub delivers an up-to-the-minute overview of our global operations and industry standing.

  • Mews tested its AI pitch on its own staff first

    9 July 2026

    Mews cut 15% of its staff and called the roles obsolete. The layoff is a preview of the product: an operating system that absorbs the hotel’s work, not just software that supports it Jul 9, 2026 Mews cut 15% of its roughly 1,350 people this week — about 170 jobs, its deepest restructuring since the pandemic. Founder Richard Valtr didn’t frame it as belt-tightening. He framed it as obsolescence: AI, he told Skift, now lets one person or one team…

    Read more…


  • Hospitality Mentorship Evolves with Digital Tools, Cross-Department Exposure, and New Training Strategies in Major Hotel Chains

    Hospitality Mentorship Evolves with Digital Tools, Cross-Department Exposure, and New Training Strategies in Major Hotel Chains

    6 July 2026

    📖 In the hospitality sector, mentorship has evolved with digital tools and cross-department exposure. Marriott uses a “buddy system” for onboarding, while Hilton’s digital platform supports mentor-mentee relationships across properties. Reverse mentoring highlights skills from younger staff. Four Seasons promotes cross-departmental rotations, and Accor’s program emphasizes inclusive hospitality. Mentorship now includes structured onboarding, digital engagement, and focuses on soft skills, diversity, and clear goal-setting to prepare employees for leadership roles.

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  • SiteMinder’s AI Connector Enables Hotels to Offer Direct Bookings but OTA Commissions Still Dominate

    29 June 2026

    💻 Jun 29, 2026 — SiteMinder’s CEO, Sankar Narayan, emphasizes the need for hotels to execute faster in the AI era to remain bookable. A survey of 700 hoteliers shows 45% miss weekly revenue opportunities, and 79% lose over 11 hours weekly to manual work. SiteMinder offers AI connectivity to update rates instantly. While speed ensures visibility on platforms like ChatGPT, the booking often defaults to OTA commissions, unless travelers use the direct booking path.

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  • SiteMinder Report Shows UK Hotel Bookings Up 0.7% with Lower Cancellation Rates and Strong September Outlook

    26 June 2026

    📅 UK hotels are seeing increased demand due to reduced cancellation rates, according to SiteMinder’s mid-year report. This analysis, based on over 1.5 million reservations from June to September in 2025 and 2026, reveals a 0.7% rise in bookings. September is highlighted as a key period for hoteliers. This trend points to growing consumer confidence in travel plans. SiteMinder remains the world’s leading hotel commerce platform.

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  • HSMAI Concludes 2026 Commercial Strategy Conference in San Antonio with Over 1,000 Hospitality Professionals Attending

    HSMAI Concludes 2026 Commercial Strategy Conference in San Antonio with Over 1,000 Hospitality Professionals Attending

    19 June 2026

    🏨 June 16-17, 2026, San Antonio, Texas: HSMAI’s Commercial Strategy Conference gathered over 1,000 hospitality professionals at the Henry B. González Convention Center. Focused on unifying marketing, sales, and technology in hospitality, the event featured keynotes on topics like AI’s commercial impact and economic crosswinds. Highlighting cross-functional collaboration, industry leaders emphasized total commercial profitability. The conference featured a Partner Showcase with notable industry sponsors. The next conference is scheduled for June 29-30, 2027, in Orlando, Florida.

    Read more…


  • Oracle Launches Free Opera Cloud AI Assistant, Impacting Thousands of Hotels Including Wyndham, Accor, and Hyatt

    17 June 2026

    💻 Jun 17, 2026 – Oracle debuts the Opera Cloud Assistant, free for existing PMS users, including Wyndham (2,100+ properties), Accor (110 countries), and Hyatt (1,000+ properties), enhancing hotel operations AI at no extra cost globally. Launched at HITEC in San Antonio, it contrasts with paid AI solutions from other vendors. This strategic move challenges the value of separate AI expenditures, focusing on AI quality over cost, with widespread adoption as a significant test.

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  • UK Hotel Bookings Rise 0.7% Year-on-Year with Cancellation Rates Dropping to 19% in 2026, Reports SiteMinder

    16 June 2026

    📅 UK hotels, June-September 2026: SiteMinder reports a 0.7% increase in bookings with a resilient average daily rate of £254. Cancellation rates fell from 19.9% to 19% year-on-year. September sees a 2.7% rise in bookings and room nights, with a 3.1% rate increase to £251. International travelers rose to 46%. Average stay dropped from 1.74 to 1.71 nights. Domestic travelers account for 56.68% of bookings.

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  • PPHE Group Develops Central Data Platform and AI-Led Automation to Enhance Guest and Employee Experiences

    PPHE Group Develops Central Data Platform and AI-Led Automation to Enhance Guest and Employee Experiences

    15 June 2026

    🏨 PPHE Group is leveraging technology to streamline hotel operations, focusing on automation to enhance the guest and employee experience. With Jawad Sabir at the helm, they’ve centralized data across systems, enabling AI capabilities to handle 60% of 50,000 monthly emails. The global trend shows 52% of travelers abandon bookings due to poor digital experiences. Emphasizing human interaction, AI handles routine tasks, with complex issues escalated to staff, aiming for seamless service.

    Read more…


  • PPHE Group Develops Central Data Platform and AI to Enhance Hospitality by Automating 60% of Guest Communications

    PPHE Group Develops Central Data Platform and AI to Enhance Hospitality by Automating 60% of Guest Communications

    15 June 2026

    💻 PPHE Group is revolutionizing hospitality with tech innovations 🌟. With over 24 years of experience, Jawad Sabir, Senior VP at PPHE, focuses on integrating AI and automation to streamline operations and enhance guest interaction. PPHE processes 50,000 emails monthly with AI, handling 60% of them. SiteMinder reports reveal 52% of travelers abandon bookings due to poor digital experiences, highlighting the need for seamless tech solutions. Younger travelers, particularly Gen Z, value connectivity and personalized experiences.

    Read more…


  • Cloudbeds and Journey Partner to Integrate AI-Driven Loyalty Engine for 150 Countries’ Independent Hotels

    15 June 2026

    📈 Jun 11, 2026, Cloudbeds and Journey announced a partnership integrating Journey’s AI-driven loyalty engine into Cloudbeds’ platform, impacting tens of thousands of independent hotels across 150+ countries. Guests earn five times the loyalty points for direct bookings. Journey disclosed a $15 million seed round, following a previous $7.7 million raise. The integration aims to shift booking behavior and offer a cost-effective loyalty solution, a year after Cloudbeds launched “Ask Signals” AI.

    Read more…


  • SiteMinder Report Shows UK Hotel Bookings Up 0.7% Year-on-Year, Cancellation Rates Drop to 19%

    12 June 2026

    📅 UK hotels are seeing a 0.7% rise in bookings from June to September 2026, with the average daily rate up 0.3%, reaching £254. Cancellation rates dropped from 19.9% to 19%. September is notable, with bookings up 2.7%, a 3.1% rise in daily rates to £251, and cancellations down to 16.7%. Domestic travelers make up 56.68% of bookings; stays average 1.71 nights. International visitors increased to 46% in September.

    Read more…


  • 40% of Travellers Now Use AI for Hotel Discovery, Shifting from Traditional Search Methods

    40% of Travellers Now Use AI for Hotel Discovery, Shifting from Traditional Search Methods

    11 June 2026

    📰 40% of travelers globally now use AI tools to plan trips, with 39% in the US and 40% in the UK, US, and India. AI shifts hotel discovery from traditional search engines to personalized answers, challenging hotel reliance on their websites. Only one-sixth of hotels appear in AI-generated results, with a focus on content consistency, third-party validation, and structured data. AI recommendations require an average guest review score of 8.6 or higher to be considered trustworthy.

    Read more…


  • AI in Hotel Venue Sales Boosts Conversion Rates by 11% with Faster Proposals and Mid-Funnel Follow-Up Tools

    AI in Hotel Venue Sales Boosts Conversion Rates by 11% with Faster Proposals and Mid-Funnel Follow-Up Tools

    10 June 2026

    🏨 In 2025, over 80% of hotel operators expect growth from meetings and events according to JLL. AI tools improve hotel sales by increasing response speed and mid-funnel follow-up, with one hotel reporting an 11% conversion rate boost. The first three respondents to RFPs secure 90% of the business. However, AI misfires occur when replacing human judgment, highlighting the need for balance. Revenue and sales management form 30.7% of AI applications in hospitality, indicating widespread industry adoption.

    Read more…


  • SiteMinder Report: Global Hotel Bookings Set to Rise 12.2% in Americas, 17.4% in Asia Pacific by September 2026

    SiteMinder Report: Global Hotel Bookings Set to Rise 12.2% in Americas, 17.4% in Asia Pacific by September 2026

    9 June 2026

    📅 Sydney, Australia, June-September 2026: SiteMinder’s report shows hotel demand remains steady globally. Bookings rise 12.2% in the Americas, 17.4% in Asia Pacific, and 11.7% in Europe. Average daily rates grow in most markets, peaking in June in the Americas due to the 2026 FIFA World Cup. September sees the highest ADR growth in Asia Pacific and Europe. Cancellation rates climb by 0.81 points in Asia Pacific, 0.5 in Europe, and 0.1 in the Americas. Demand insights crucial for hotels.

    Read more…


  • Coral Sea Hotels Group Selects Shiji’s Daylight PMS to Enhance Operations Across Seven Properties in Papua New Guinea

    Coral Sea Hotels Group Selects Shiji’s Daylight PMS to Enhance Operations Across Seven Properties in Papua New Guinea

    8 June 2026

    📰 Coral Sea Hotels Group, on June 08, 2026, in Sydney, Australia, chose Shiji’s Daylight PMS for its seven properties, including the Gateway Hotel in Port Moresby, Papua New Guinea. The cloud-based platform centralizes guest profiles, improves operational efficiency, and enhances personalized services. Integrated solutions like Infrasys POS and SiteMinder optimize operations and revenue management. Shiji supports emerging market leaders with secure, guest-focused technology, enabling seamless guest experiences and data-driven decisions.

    Read more…


  • U.S. Business Travel Spending Reaches Record $538 Billion in 2024, Supporting 6.7 Million Jobs and Contributing 2.1% to GDP

    U.S. Business Travel Spending Reaches Record $538 Billion in 2024, Supporting 6.7 Million Jobs and Contributing 2.1% to GDP

    5 June 2026

    📈 U.S. hotel RevPAR rose 6.5% to $98.59 for the week ending May 30, driven by events in Las Vegas. U.S. business travel spending reached a record $538.5 billion in 2024, supporting 6.7 million jobs and impacting $623.8 billion of GDP. SiteMinder is shifting from an application to infrastructure within Mews, potentially boosting its A$2 billion valuation. Explora Journeys targets first-time cruisers, while EHL’s Andrea Monti critiques hospitality’s focus on ADR and RevPAR over broader metrics.

    Read more…


  • SiteMinder Reports 25% Revenue Growth to A$131 Million, Partners with Mews to Expand Distribution Engine Integration

    SiteMinder Reports 25% Revenue Growth to A$131 Million, Partners with Mews to Expand Distribution Engine Integration

    5 June 2026

    📈 In Amsterdam, Mews rebranded and launched five products at its seventh Unfold event. SiteMinder, now integrated as the engine in Mews’ Channel Manager, reported a 25% revenue increase to A$131 million, adding 2,900 hotels to reach 53,000. Despite profitability, SiteMinder’s stock fell 48% over a year, valuing it at A$2 billion. On June 1, SiteMinder introduced a model embedding its distribution engine in partner platforms, aiming to become the infrastructure hub like Stripe in the hotel industry.

    Read more…


  • Mews Founder Richard Valtr Highlights Fragmented Hotel Systems Hindering AI’s Revenue Growth and Guest Personalization Potential

    5 June 2026

    🏨 On June 5, 2026, Richard Valtr, founder of Mews, highlighted at the Skift Data and AI Summit that fragmented hotel systems hinder AI’s potential for revenue growth and personalization. Hotels primarily use AI to cut costs rather than enhance guest experiences. Mews aims to unify operations with an integrated platform, including a native revenue management system, supported by 14 acquisitions. Despite investments, the effectiveness in generating revenue remains unproven.

    Read more…


  • SiteMinder Partners with Mews, Launches Distribution Engine Integration amid 25% Revenue Growth but Stock Decline

    4 June 2026

    🏨 Jun 4, 2026, Amsterdam: Mews launched five products, integrating SiteMinder as their Channel Manager. SiteMinder’s revenue rose 25% to A$131 million, though its stock fell 48% over the past year despite a market value near A$2 billion. SiteMinder aims to be the “Stripe of hotel distribution,” embedding its engine in platforms like Mews. This strategic move risks losing direct hotel relationships, while competitors might eventually replace SiteMinder’s infrastructure. The market reacted with an 11% stock increase.

    Read more…


  • Mews Launches Unified Hospitality Operating System With Five New Features, Integrating Revenue, Messaging, and More

    Mews Launches Unified Hospitality Operating System With Five New Features, Integrating Revenue, Messaging, and More

    2 June 2026

    🏨 Mews Unfold introduced the Mews Operating System (Mews OS), a unified platform for hotels. Announced features include revenue management, guest messaging, business intelligence, accounting, and channel management. Mews RMS adjusts pricing automatically, while guest messaging integrates various communication channels. Nearly 3,000 hotels will transition to the combined Mews and SiteMinder system, streamlining operations with embedded tools. A semantic layer from Datachamp enhances AI functionality, creating seamless interactions across the platform.

    Read more…


  • Siteminder Report Highlights OTAs as Primary Starting Point for Accommodation Searches Over Google

    Siteminder Report Highlights OTAs as Primary Starting Point for Accommodation Searches Over Google

    1 June 2026

    📈 Siteminder’s report highlights that OTAs often serve as the primary accommodation search point over Google. OTA commissions can reach seven figures for small to mid-sized hotels, impacting net revenues and flexibility. Despite this, OTAs remain essential for occupancy and visibility. Direct booking strategies include OTA winback campaigns and website improvements for convenience and trust. Hotels should offer clear, optimized content and uncomplicated booking engines to compete with OTA convenience and attract direct bookings.

    Read more…


  • Mews and SiteMinder Launch Industry’s First Integrated Native Distribution Solution for Hotels at Mews Unfold in Amsterdam

    29 May 2026

    💻 Mews and SiteMinder launched a fully integrated distribution solution at Mews Unfold in Amsterdam. The “Mews Channel Manager powered by SiteMinder” simplifies hotel operations by centralizing rates, availability, inventory, and content. Richard Valtr, Mews Founder, highlights a unified system for hotels. SiteMinder’s research suggests 65% of hoteliers see potential for a 6% annual revenue boost with improved systems. Nearly 3,000 hotels currently utilize Mews and SiteMinder, migrating soon to the new platform.

    Read more…


  • Mews Unfold 2026 Reveals Seven Innovations Aimed at Simplifying Hotel Operations and Enhancing Guest Experience

    28 May 2026

    📚 In 2026, Mews hosted the seventh Unfold event in Amsterdam, gathering 1,000 hoteliers. They announced seven innovations aimed at simplifying hotel operations and enhancing value, including Mews RMS with 150 million daily pricing calculations and a 13.7% revenue uplift. A partnership with SiteMinder connects hotels to 400+ OTAs, while Automations and a unified guest inbox streamline tasks. Uber integration and Mews BI were also revealed. Mews reported 8.7% revenue growth and a 476% ROI from these advancements.

    Read more…


  • Mews Launches Five New Products and Reframes as Hospitality OS at Unfold 2026, Citing 476% ROI

    Mews Launches Five New Products and Reframes as Hospitality OS at Unfold 2026, Citing 476% ROI

    27 May 2026

    💻 In 2026, Amsterdam’s Unfold event saw Mews unveil five new products, transforming into a hospitality operating system with a 476% ROI in three years. Mews integrated SiteMinder’s distribution engine and a Mews-Uber collaboration, estimating $50 per guest on transportation. Google’s new Universal Commerce Protocol reclassifies hotel booking as retail, potentially reducing hotel control. Orea Hotels in the Czech Republic increased direct bookings to 60% of revenue through focused brand investment and technology. U.S. hotel profits are robust, with Q1…

    Read more…


  • Mews Launches Five Products in AI-Native Operating System; Partners with SiteMinder for Integrated Distribution Solution

    Mews Launches Five Products in AI-Native Operating System; Partners with SiteMinder for Integrated Distribution Solution

    27 May 2026

    🏨 Mews, based in Amsterdam and Sydney, launches five AI-native products within its Mews Operating System. Mews RMS performs 150 million daily pricing calculations with no manual intervention. The new integration with SiteMinder connects hotels to 400+ OTAs. Hotels using the system achieve 8.7% revenue growth, €350,000 annual benefit per 100 rooms, and a 476% ROI within three years. Nearly 3,000 hotels using Mews and SiteMinder will transition to this integrated system shortly.

    Read more…


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