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Cloudbeds news banner — hotel tech news hub

Latest news about Cloudbeds

Everything happening at Cloudbeds, in one place. This hub aggregates the latest news, product releases and partnerships around Cloudbeds’ hospitality management platform — PMS, channel manager, booking engine and its growing AI tooling — as covered by trusted sources worldwide. A fast way for independent hoteliers and groups to keep up with one of the fastest-moving names in hotel tech.

  • Hotel CIOs and PMS CEOs Split on Cost Versus Guest Experience, Wholesale Channels Quietly Reroute Your Rooms

    Hotel CIOs and PMS CEOs Split on Cost Versus Guest Experience, Wholesale Channels Quietly Reroute Your Rooms

    20 July 2026

    Monday is a technology-heavy start to the week, anchored by a Hospitality Net original that put the people who buy hotel technology and the people who build it in one room. The themes it surfaced, cost versus experience, who owns the data, and how hard it still is to integrate, run through much of the day’s other coverage. There is deal news too, from Riyadh to Cairo to Greater China. Inside the room where PMS chiefs and hotel CIOs spoke…

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  • Cloudbeds Challenges Traditional PMS, Advocates for Unified Data Model and AI Integration in Hospitality Management

    Cloudbeds Challenges Traditional PMS, Advocates for Unified Data Model and AI Integration in Hospitality Management

    20 July 2026

    💻 Josh Graham, Cloudbeds’ head of market development, argues that traditional Property Management Systems (PMS) are outdated. He suggests that unified data models are essential and highlights Cloudbeds’ integrated platform approach. At HITEC, he proposed staging a funeral for traditional PMS. With over 350 PMS systems globally, many are fragmented due to localization needs. Cloudbeds’ AI, Signals, focuses on revenue intelligence, connecting marketing and revenue systems. Graham believes AI rewards context, making it the perfect time for independent hotels.

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  • Spain Hotel Bookings Surge 76% and ADR Increases 85% Due to Upcoming Total Solar Eclipse in August

    Spain Hotel Bookings Surge 76% and ADR Increases 85% Due to Upcoming Total Solar Eclipse in August

    17 July 2026

    📈 Spain is experiencing a 76% increase in hotel bookings and an 85% rise in ADR due to the August 12 total solar eclipse, the first from mainland Spain in 120 years. 🚀 Connectivity is vital for hotels to enter the AI commerce layer, as per hospitality.today and reconline AG. Despite rising costs, 56% of Americans plan summer trips. Global guest satisfaction reached 87.3% in Q2 2026, with response times improving to 3.7 days. Faraway Hotels launched simultaneously in the…

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  • Cloudbeds Hospitality Management System Used by Tens of Thousands of Properties Across Over 150 Countries

    Cloudbeds Hospitality Management System Used by Tens of Thousands of Properties Across Over 150 Countries

    17 July 2026

    🏨 Cloudbeds, founded in 2012, is a leading hospitality management system used by tens of thousands of properties across 150+ countries. Recognized for eight consecutive years by Hotel Tech Report as a top Hotel Management System and Best Place to Work, it integrates operations, distribution, guest experience, and revenue marketing to enhance direct bookings and pricing strategies for ambitious hoteliers and large hotel groups.

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  • X Hospitality Implements Cloudbeds Platform to Transform The Blue Hotel Bondi into a Digital-First Guest Experience

    X Hospitality Implements Cloudbeds Platform to Transform The Blue Hotel Bondi into a Digital-First Guest Experience

    17 July 2026

    💻 At Bondi Beach, The Blue Hotel features 33 rooms and uses Cloudbeds to offer a fully digital guest journey. During COVID-19, owners and X Hospitality crafted a seamless mobile-first experience, eliminating traditional front desks. Guests engage via familiar messaging channels with a four-step pre-arrival process. Cloudbeds integrates with systems like Goki for keyless entry and Flexkeeping for housekeeping. X Hospitality, expanding from 8 to 40 employees, now employs this model across Australia, advising intuitive, scalable technology for hospitality growth.

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  • Apaleo Appoints Connor Neeson as Country Lead to Expand UK & Ireland Market Presence in Hospitality Tech

    Apaleo Appoints Connor Neeson as Country Lead to Expand UK & Ireland Market Presence in Hospitality Tech

    15 July 2026

    💻 Connor Neeson joined Apaleo as Country Lead for the UK & Ireland to strengthen regional presence. With over 15 years in hospitality tech, including roles at Triptease, Cloudbeds, and CheKin, he aims to help businesses transition from legacy systems to Apaleo’s API-first platform. Apaleo operates in 30+ countries, supporting over 2,200 properties and 100,000 units. Focused on flexibility, Neeson’s appointment reflects Apaleo’s commitment to long-term growth in key markets.

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  • Apaleo appoints Connor Neeson to lead growth across the UK & Ireland

    Apaleo appoints Connor Neeson to lead growth across the UK & Ireland

    13 July 2026

    LONDON, 13 July, 2026 – Apaleo, the API-first property management platform for hospitality businesses, has appointed Connor Neeson as Country Lead, UK & Ireland, reinforcing the company’s long-term commitment to expanding its presence across both markets as they modernise their technology infrastructure. Neeson joins Apaleo with more than 15 years of experience in hospitality technology, including serving as Market Director for the UK & Ireland at Triptease, alongside roles at Cloudbeds and CheKin. Throughout his career, he has worked closely with hotel…

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  • Luxury Hotels Struggle with Visibility in AI Category Searches Despite Accurate Recognition by Name, Study Finds

    Luxury Hotels Struggle with Visibility in AI Category Searches Despite Accurate Recognition by Name, Study Finds

    6 July 2026

    🏖 In June and July 2026, an AI visibility audit by Americas Great Resorts analyzed nine luxury hotels across five markets using platforms like ChatGPT, Gemini, and others. The name recognition test succeeded for all properties, yet the category test failed mostly due to reliance on third-party sources. A 2025 Cloudbeds study found 55.3% of AI hotel citations are from online travel agencies and 13.6% from hotel websites. This highlights the importance of managing category sources for improved visibility in…

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  • Microsoft Launches $2.5 Billion Frontier Company to Embed AI Engineers, Joining Amazon, OpenAI, and Anthropic Deployments

    Microsoft Launches $2.5 Billion Frontier Company to Embed AI Engineers, Joining Amazon, OpenAI, and Anthropic Deployments

    6 July 2026

    💻 On July 2, 2026, Microsoft launched the $2.5 billion Microsoft Frontier Company, embedding 6,000 engineers within customer organizations. This follows Amazon’s $1 billion initiative and OpenAI and Anthropic’s deployment ventures of $4 billion and $1.5 billion in May. Palantir CEO Alex Karp emphasizes the importance of the application layer over the frontier model. Hospitality should focus on data ownership and assess AI deployment, as hotel tech evolves towards model-agnostic, cost-effective solutions.

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  • Cloudbeds Expands with Eight New Features Targeting Larger Hotels, Including Group Sales and Event Management Tools

    2 July 2026

    📈 On June 2, 2026, Cloudbeds introduced eight new features, targeting larger hotels with over 4,000 rooms. Key tools include group sales, event management, and hotel-standard accounting, aiming to capture 20%-60% of group and event business revenue. A two-way integration with Tripleseat was added on June 15. Ask Signals offers data queries, but is in early stages. While this release signifies ambition, adoption is yet to be proven.

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  • AI Hospitality Alliance Unveils Inaugural Founding Partners to Drive Responsible AI Adoption in Global Hospitality Industry

    AI Hospitality Alliance Unveils Inaugural Founding Partners to Drive Responsible AI Adoption in Global Hospitality Industry

    29 June 2026

    💻 AI Hospitality Alliance (AIHA) announced its founding partners in San Diego, California, aiming to advance responsible AI adoption in the global hospitality industry. Founding partners include Apaleo, Canary Technologies, Cendyn, Cloudbeds, and others, along with SDSU Payne School of Hospitality & Tourism Management. The alliance focuses on collaboration for AI-driven solutions in guest experiences, operations, and industry standards, emphasizing education and governance. The initiative addresses AI challenges in hospitality, promoting collective development.

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  • AI Hospitality Alliance Announces Founding Partners to Advance Responsible AI in Global Hospitality Industry

    AI Hospitality Alliance Announces Founding Partners to Advance Responsible AI in Global Hospitality Industry

    29 June 2026

    💻 AI Hospitality Alliance (AIHA) announces its Founding Partners to advance AI in hospitality. Partners include Apaleo, Canary Technologies, Cendyn, Cloudbeds, and others, covering platforms, management systems, and education. The initiative promotes responsible AI through education, standards, and collaboration. AIHA’s 12-month roadmap includes governance and technical guidelines. Founding Partners like Canary Technologies serve 20,000+ hotels in 120+ countries, while Cendyn supports 32,000 customers in 150 countries, generating over $20 billion in hotel revenue.

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  • Fragmented Hotel Tech Stacks Cost Time and Efficiency; 27% of Hotels Use Over Seven Platforms

    28 June 2026

    💻 According to the 2026 Hotel Operations Index, 27% of hotel operators use over seven technology platforms, spending 11+ hours weekly on data consolidation. Another study by Adyen reports an average of two daily hours on financial reconciliation. Fragmented tech stacks lead to hidden costs in time and decision quality, impacting AI effectiveness. Unified platforms reduce these issues by integrating operations under a single system, optimizing real-time data access and reducing maintenance burdens.

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  • Cloudbeds and Vacatia Partner to Streamline Operations Across 60 Resorts with Unified Hospitality Platform and Open API Integration

    25 June 2026

    📈 In San Diego, Cloudbeds showcased Vacatia at HITEC as a model for reducing technology fragmentation in hospitality. Vacatia operates nearly 60 resorts across the U.S. and Caribbean, managing over 11,000 units and 500,000 owners. Utilizing Cloudbeds’ Open API, they integrated proprietary timeshare technology with Cloudbeds’ platform, enhancing operations and reporting. Major rollouts included 4,800 rooms in Orlando and Las Vegas. This architecture prepares Vacatia for an AI-enabled future with streamlined operations and effective data management.

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  • Hotel Tech Innovation Must Prioritize Marketing Over Features as Advertising Reaches Record GDP Share

    Hotel Tech Innovation Must Prioritize Marketing Over Features as Advertising Reaches Record GDP Share

    25 June 2026

    📊 In the last decade, the hotel tech market more than doubled, driven by an 84% increase in app submissions due to AI advancements. Today, global advertising captures the highest GDP share ever recorded. Winning SaaS companies allocate 44% of costs to sales and marketing, versus 31% to product. Direct bookings, despite hidden costs, offer more customer control. Revpar is outdated; revenue per square meter offers better insights. Fact-checking data is critical in this info-saturated era.

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  • Cloudbeds Empowers Hospitality Groups to Streamline Operations and Boost Direct Bookings Across Expanding Portfolios

    Cloudbeds Empowers Hospitality Groups to Streamline Operations and Boost Direct Bookings Across Expanding Portfolios

    25 June 2026

    📈 HP Hospitality, managing 11 waterfront properties in Florida, uses Cloudbeds to connect 180 rooms, boosting guest retention by redirecting bookings across locations. At Kona Kai Resort, 84% of revenue is from direct bookings. Cloudbeds also enables rapid onboarding of new properties, taking only two days. In Mexico, Grupo Catedral, with almost 500 rooms, uses Cloudbeds for centralized management, enhancing decision-making and maintaining property identities. Centralized operations lead to better processes and strategic revenue management.

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  • Global RevPAR Rises 19% Since 2019, But Guest Acquisition Costs Surge 25%, Highlighting a 6% Profit Gap.

    23 June 2026

    📈 Recent 2026 data from HotStats shows global RevPAR has increased by 19% since 2019, but guest acquisition costs rose by 25%, creating a 6% “integration tax.” Alex Zoghlin highlights that hotels use 15-25 tech systems that don’t integrate, reducing efficiency. Adam Harris notes a 67% labor shortage and 41% annual churn in hospitality. Unified RMS stacks can reclaim strategic time, reducing manual data oversight and improving profitability across operations.

    Read more…


  • Cloudbeds Empowers Vacatia and Grupo Catedral with Open API for Tailored Hospitality Solutions and Operational Efficiency

    Cloudbeds Empowers Vacatia and Grupo Catedral with Open API for Tailored Hospitality Solutions and Operational Efficiency

    22 June 2026

    📈 In the hospitality sector, Cloudbeds enables operators to integrate systems via its Open API, connecting over 450 marketplace partners globally. Vacatia, managing nearly 60 resorts and 500,000 owners, leverages Cloudbeds for a cohesive hotel and timeshare operation, enhancing inventory protection and distribution. In major migrations, they transitioned over 4,800 rooms in Orlando and Las Vegas. Grupo Catedral, with 500+ rooms, utilizes Cloudbeds for flexible expansion and custom operational tools.

    Read more…


  • Hospitality Groups Leverage Cloudbeds to Unify Operations and Enhance Growth Without Compromising Guest Experience

    22 June 2026

    💻 Cloudbeds empowers boutique collections, lifestyle brands, and expanding hotel groups by unifying operations and centralizing decision-making. This allows for enhanced portfolio-wide visibility and scaling without compromising guest experience.

    Read more…


  • 14 Effective Hotel Pricing Strategies to Boost Revenue and Maintain Strong Occupancy Rates

    14 Effective Hotel Pricing Strategies to Boost Revenue and Maintain Strong Occupancy Rates

    19 June 2026

    📈 In the hotel industry, strategic pricing is crucial. Effective strategies boost revenue and maintain occupancy rates. Key approaches include dynamic pricing, which adjusts rates based on demand; competitive pricing, aligning with nearby hotels; and value-added pricing, offering packages with extra services. Seasonal pricing adjusts rates during peak and low seasons. Other tactics involve length-of-stay discounts and targeted discounts for specific groups. Implementing these strategies can enhance profitability while keeping occupancy balanced.

    Read more…


  • 87% of Travelers Value Cancellation Flexibility, Impacting Hotel Booking Preferences, Reveals HTS Report.

    87% of Travelers Value Cancellation Flexibility, Impacting Hotel Booking Preferences, Reveals HTS Report.

    18 June 2026

    📈 On Wednesday, June 24th at 11am ET, HTS’ Lead Travel Economist Hayley Berg and Cloudbeds’ Sebastien Leitner will discuss HTS’ report: The Flexibility Imperative. Surveying 1,000+ Americans, it reveals that 87% want cancellation flexibility, essential for 65% of bookers. Among frequent travelers, 85% prioritize Cancel for Any Reason (CFAR). Flexibility boosts conversions and loyalty. Hoteliers must adapt to thrive. Join the webinar for insights and strategies.

    Read more…


  • Cloudbeds and RateTiger Partner to Enhance Global Hotel Distribution and Connectivity, Integration Live This Quarter

    Cloudbeds and RateTiger Partner to Enhance Global Hotel Distribution and Connectivity, Integration Live This Quarter

    16 June 2026

    📈 June 16, 2026, San Diego – Cloudbeds and RateTiger have partnered to enhance hotel distribution and revenue optimization across Europe, Asia, and the Middle East, including the U.K., Germany, the UAE, and Saudi Arabia. This collaboration integrates RateTiger’s connectivity into the Cloudbeds Marketplace, allowing access to 450+ OTAs and GDS providers. The integration, live this quarter, supports hotels from boutiques to large groups with flexible models, aiming to boost operational efficiency and market reach.

    Read more…


  • Independent Hotels Lose an Estimated $47,538 Annually Due to Inefficient Payment Processes, Expert Analysis Reveals

    Independent Hotels Lose an Estimated $47,538 Annually Due to Inefficient Payment Processes, Expert Analysis Reveals

    16 June 2026

    🏨 Patrick van der Wardt checked into a major hotel in Cartagena, Colombia, in 2026 and was asked to write his card details on paper. Hotels lose around $47,538 annually due to payment inefficiencies. With 80 rooms at a $159 ADR, losses arise from bad-card no-shows, chargebacks, and booking issues. 55% of U.S. card fraud occurs in hotels. Improving payment systems can reduce losses and increase revenue by adopting digital payments, optimizing currency exchanges, and automating processes.

    Read more…


  • Revenue Analytics Launches Climber RMS in North America for Independent and Boutique Hotels, Offering 24/7 Automated Pricing

    Revenue Analytics Launches Climber RMS in North America for Independent and Boutique Hotels, Offering 24/7 Automated Pricing

    15 June 2026

    💸 Revenue Analytics launched Climber RMS in North America, targeting independent and boutique hotels, family-owned hotel groups, and regional chains. Climber offers dynamic 24/7 automated pricing and has shown up to a 30% revenue increase for users. It includes auto-pilot pricing updates, 24x daily rate publishing, in-depth reporting, and manageable price rules. Jaclyn Long and Alex Harrington highlighted its potential to empower hoteliers without adding manual workload. Climber extends enterprise-grade revenue science to all hoteliers.

    Read more…


  • Keycafe to Unveil Mews and Cloudbeds Integrations at HITEC 2026 for Automated Hotel Key Management.

    Keycafe to Unveil Mews and Cloudbeds Integrations at HITEC 2026 for Automated Hotel Key Management.

    15 June 2026

    🔑 Keycafe will showcase its key management solutions at HITEC North America 2026, June 15–18, in San Antonio, Booth #431. The platform integrates with Mews and Cloudbeds, automating guest key access via a SmartBox. It offers real-time access logs and remote access control, streamlining hotel operations and offering contactless key management. Keycafe serves brands like Marriott and Hilton, providing rapid deployment and a substantial return on investment by eliminating manual key handling inefficiencies.

    Read more…


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