Everything happening at Cloudbeds, in one place. This hub aggregates the latest news, product releases and partnerships around Cloudbeds’ hospitality management platform — PMS, channel manager, booking engine and its growing AI tooling — as covered by trusted sources worldwide. A fast way for independent hoteliers and groups to keep up with one of the fastest-moving names in hotel tech.
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Aven Hospitality Integrates Hopper’s Cancel for Any Reason Plan, Details on Revenue Share with Hotels Unclear
7 October 2026🛠 September 30, 2026, HTS introduced its Cancel for Any Reason plan via Aven Hospitality’s SynXis system. Guests can cancel room bookings without losing the full cost. For example, for a $500 stay with a $45 plan, if canceled, HTS refunds the $500 while the hotel keeps it. HTS claims 62% of travelers would use the plan, 95% are satisfied, and it boosts non-refundable bookings. However, revenue shares with hotels aren’t disclosed.
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Hotel AI Adoption Grows, Yet Only 24% Achieve ROI; Change Management and Data Quality Pose Major Challenges
5 October 2026💻 Josiah Mackenzie and Naz Aydin surveyed 107 hotel leaders in August and September, revealing 63.3% regularly use AI, while 44% spend 10+ hours a week with it. Despite this, only 24% report AI investments have paid off. Barriers include change management (35%) and data quality (34%). AI budgets are set to rise, with 37% planning a 10%+ increase in spending. Meanwhile, 91% of hotel chains use AI, but just 13% see measurable ROI.
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Soul Community Planet Launches Regulation CF Investment Offering, Opening Investment to Public Alongside Institutional Backers
5 October 2026🏨 SCP launches a Regulation CF investment offering, inviting public investments. Founded by Ken and Pam Cruse, SCP operates 10 hotels in locations like California, Oregon, Hawaii, and Costa Rica. By Q2 2026, SCP achieved 13.5% revenue growth and a Net Promoter Score of 61.4, surpassing industry averages. The Every Stay Does Good™ program has planted over 333,800 trees and recovered over 145,000 pounds of waste. SCP’s Net Zero Waste Program delivered notable environmental outcomes in 2025.
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AI Investments in Hotels Show Mixed Financial Gains with 20% Reporting Lower Costs, 37% Gaining More Revenue
5 October 2026💰 In 2027, AI’s impact on P&L sheets is under scrutiny. A Canary Technologies survey of 404 hotel IT decision-makers found 37% reported more room revenue, while 20% saw lower costs. Budgets are expected to rise by 10% next year, with 85% allocating over 5% to AI. Wyndham’s AI voice concierge boosted booking conversion by 15% and reduced dropped calls by 25%. Agoda reports 86% of developers always or mostly review AI output, highlighting oversight costs.
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Comprehensive Guide on Crafting Effective Banquet Event Orders (BEOs) for Seamless Event Management in Hospitality Industry
4 October 2026📅 On October 4, 2026, Trevor MacLean, Director of Partnerships and Growth at Event Temple, detailed essentials of a Banquet Event Order (BEO). A BEO is a critical document outlining event details like dates, times, location, catering, AV requirements, and contracts. Typically created by an event manager, a BEO includes six components: contact info, schedule, food & beverage orders, room setup, AV/vendors, and contract signatures. Effective BEOs ensure seamless event execution and unforgettable guest experiences.
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Destination AI Summit 2023 Highlights AI’s Transformative Role in Hospitality, Predicts Automation and Real-Time Data Demand
2 October 2026📈 This week, Washington, D.C. hosted the third annual Destination AI Summit. Industry leaders, including Richard Valtr and Adam Harris, debated AI’s future in hospitality. Valtr advocated for a hotel operating system, while Jacob Messina emphasized traditional tools. AI is set to automate roles like hotel accounting. By 2030, AI-driven direct bookings could hit 66%. Leaders like Greg Land and Michael Leidinger discussed AI’s impact on distribution. Ray Martz noted the need for real-time data.
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Only 6% of Hotels Have Comprehensive AI Strategy Despite 78% Adoption, Reveals h2c/Cloudbeds Study
30 September 2026💻 78% of hospitality firms use AI, with 89% planning expansion, yet only 6% have a full AI strategy. While 58% measure AI ROI, only 27% do so consistently. The 2026 Hotel Operations Index shows 91% rely on manual reporting, with just 11% having integrated tech stacks. Most run over seven platforms per property. For AI to deliver, consistent operational knowledge is crucial, aiming to enhance back-end operations to improve guest experiences.
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Cloudbeds Partners with Preferred Hotels & Resorts, Enhancing Technology for Over 625 Luxury Member Properties Worldwide
29 September 2026🏨 Cloudbeds and Preferred Hotels & Resorts announced a partnership on September 29, 2026, in San Diego, CA. Cloudbeds will provide its hotel management technology to Preferred’s 625 member hotels in 80+ countries. The platform uses AI-driven insights to optimize pricing and personalize guest experiences, supporting growth and efficiency. Cloudbeds, founded in 2012, operates in 150+ countries and is a top Hotel Management System. Preferred Hotels aims to enhance operational efficiency and business growth through this alliance.
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The article explains how hotel reservation systems work, their components, benefits, types, and compares top systems like RateGain, Cloudbeds, and Mews.
29 September 2026📅 In 2026, hotel reservation systems, including RateGain, Cloudbeds, and Oracle OPERA Cloud, are evaluated for their integration capabilities, pricing models, and suitability for different hotel types. Cloud-based systems are typically implemented within 3-4 weeks, whereas data migration from legacy systems can take 3-6 months. These systems enhance booking efficiency and guest data management, with pricing based on room count or revenue. Advanced features include AI-driven pricing and chatbots, improving dynamic pricing and guest interaction.
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Cloudbeds Partners with Klook to Enhance Hotel Booking and Revenue Opportunities Across Asia Pacific
25 September 2026💻 Cloudbeds and Klook have launched a new partnership to enhance hotel distribution in Asia Pacific, covering countries like Thailand, Singapore, and Japan. By integrating their systems, they aim to increase hotel bookings and revenue through automated and synchronized rate and availability management. This collaboration allows hotels to tap into Klook’s travel ecosystem, simplifying operations and extending their reach to new international markets without added complexity.
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Only 7% of Hotel PMS Vendors Publish Fully Self-Serve API Documentation, Reveals AIHA’s 2026 PMS API Power Index.
24 September 2026📈 2026 PMS API Power Index™ reveals that only 7% of 343 hotel PMS vendors provide fully self-serve API documentation, with the top five vendors scoring above 73.3. The study, dated September 1, 2026, highlights Mews as the highest scorer at 80.0, while Oracle OPERA 5 scores the lowest at 26.3. The findings indicate that event-driven capability and AI readiness vary significantly, with only two profiles scoring above 3 in Governance & Security.
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Cloudbeds Announces Integration with Klook to Enhance Hotel Distribution and Reach Asia Pacific Travelers
24 September 2026📈 Cloudbeds partners with Klook to connect hoteliers with travelers in Asia Pacific. This integration boosts bookings by synchronizing rates and availability automatically. Klook’s platform spans Thailand, Singapore, Hong Kong, Japan, South Korea, Malaysia, and the Philippines, offering a unified travel ecosystem. Founded in 2012, Cloudbeds operates in 150+ countries, providing tools for demand capture and pricing optimization. Hotel Tech Report has awarded Cloudbeds as a top system for eight consecutive years.
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Cloudbeds and Oolio Partner to Integrate Hospitality Management and POS Systems Across 22,000 Australian Venues
23 September 2026📅 September 23, 2026, Cloudbeds announced a partnership with Oolio in San Diego and Sydney, connecting 22,000+ Australian venues. The integration links Cloudbeds’ hospitality management with Oolio’s Bepoz, Swiftpos, and Idealpos systems, enhancing guest activity and revenue management. Operators benefit from decreased billing errors and manual processing, supporting multiple venue operations. This partnership extends Cloudbeds’ reach within Australia, simplifying complex hospitality management without added complexity for teams.
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Over 50% of Hotel Brands Use AI for Content, Raising Concerns About Generic Output and Lost Differentiation
21 September 2026📖 Hotels increasingly use AI for content creation, with studies in 2025 and 2026 showing 78% and over 50% AI adoption, respectively. Despite output growth, content often lacks new knowledge. A July 29, 2026, study found 152 distinct properties in AI rankings, with Mandarin Oriental, Miami, still recommended 108 days post-demolition. AI isn’t the problem—content’s lack of differentiation is. AI should enhance unique, valuable information, not produce generic content.
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Pricepoint Named Key Sponsor for 2026 Hotel Owner Conference in London, Emphasizing AI Revenue Management Solutions
21 September 2026📈 Pricepoint, an AI revenue management platform, becomes a Key Sponsor for the Hotel Owner Conference on November 3, 2026, at Prince Philip House, London. Pricepoint’s technology allows hotels to increase revenues by up to 27% using dynamic pricing. The conference gathers senior hospitality figures to discuss strategy and technology integration amidst rising costs. Pricepoint’s tools integrate with major systems like Mews and Oracle, offering seamless automated pricing.
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dormakaba Acquires UK-Based Alliants to Integrate Physical Access Control with Digital Guest Experience for Over 100,000 Hotel Rooms
16 September 2026📈 Soneva CEO Neil Gallagher outlines the Bare Luxury philosophy post-KSL Capital’s 2025 acquisition, focusing on genuine service and guest loyalty. dormakaba acquired Alliants to merge physical access with a digital guest experience for over 100,000 hotel rooms. The EU AI Act, effective August 2026, mandates AI content disclosure in hotels’ marketing. Shakira’s Madrid residency raised ADR by 19.7% to EUR 339, with bookings up 14.8%. The Nordics saw EUR 751 million in hotel investments across 22 deals.
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Cloudbeds Launches New Revenue Management System to Enhance Hotel Pricing Decisions with Real-Time Data Integration
16 September 2026📈 Cloudbeds launched its new RMS today, offering hoteliers a unified revenue management system. This system integrates real-time data, market intelligence, and automated pricing. Key features include enhanced pricing intelligence, automation with oversight, and streamlined action processes. Jason Richards, Cloudbeds’ Chief Business Officer, emphasized the system’s design for efficient and sophisticated decision-making without a large team. For more, visit Cloudbeds’ website.
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Cloudbeds Launches New Revenue Management System, Cloudbeds RMS, to Enhance Hotel Pricing Decisions with Real-Time Data
15 September 2026💸 SAN DIEGO, California—Cloudbeds launched Cloudbeds RMS, a new revenue management system enhancing hotel pricing decisions. This system integrates real-time property performance, market intelligence, and automated rate execution. Built on Cloudbeds’ Signals data, it evaluates reservations, occupancy, and competitor rates to optimize pricing strategies. Cloudbeds RMS simplifies revenue management, enabling hotels to act faster with deeper insights, automation, and control, without needing a large revenue team.
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AI Impacting Hotel Discovery: Only 6% of Hotels Consistently Featured in AI-Generated Recommendations, 82% Sourced from OTAs
11 September 2026📰 By 2026, AI substantially changes hotel booking, with only 6% of hotels consistently appearing in AI recommendations. 82% of AI-generated hotel data comes from OTAs and editorial media. Marriott and Hilton have implemented conversational AI tools, while Accor and Hyatt are still testing. AI-driven hotel distribution affects independent hotels significantly, as they lack AI-ready data. Google’s AI summaries face legal challenges for inaccuracies. AI is reshaping hotel discovery, emphasizing the need for structured, trustworthy data.
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Human-Led, AI-Enhanced Revenue Strategy Increases US Hotel Room Revenue by 30% on Average
10 September 2026💰 Hotels in the USA are seeing a 30% revenue boost by combining human-led strategies with AI-enhanced tools. While pure AI struggles with real-world context and unpredictable market shifts, human intervention provides long-term strategic vision and agility. Independent hotels and boutique resorts leverage this balanced approach, achieving measurable results: a notable 18% increase in ADR. Seamless tech integration without friction ensures optimal pricing decisions, elevating guest experience and market alignment.
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Before Investing in Hotel AI, Evaluate Data Foundations: Connectivity, Currency, Guest Identities, Governance, and Architecture.
3 September 2026💻 Hotel AI investment requires rigorous data evaluation. 72% of IT leaders report poor infrastructure stalls AI growth. Only 38% of hoteliers cite integration as a major issue. Key inquiries include AI’s data scope, latency, guest identity resolution, access governance, actionability of insights, and whether the system is natively built or assembled. These factors ensure AI recommendations are reliable and effective, rather than adding complexity. Ensure the groundwork supports decision-making before committing.
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Toronto’s Pembroke Inn Cuts OTA Dependency to 10%, Generates $263K in Direct Revenue Using Cloudbeds Tools
3 September 2026🤖 OYO parent Prism’s GM Agent is a fully autonomous AI managing hotel operations, raising concerns over liability and data processing under India’s DPDP Act. At Toronto’s Pembroke Inn, Cloudbeds’ tools cut OTA bookings from nearly 100% to 10-15%, generating $263,000 in direct revenue and saving up to $70,000 in monthly high-season fees. This highlights AI’s operational role and raises questions about accountability as AI governance lags behind deployment.
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Pembroke Inn Saves $72,000 Annually by Leaving Franchise, Adopts Cloudbeds for Integrated Management in Toronto.
3 September 2026🏨 Pembroke Inn in downtown Toronto is a 52-room independent boutique hotel positioned between Church-Wellesley Village and Cabbagetown. Co-owner Kevin Sit and his team opted to leave the franchise model, saving approximately $72,000 annually, which is reinvested into the hotel. The transition included adopting Cloudbeds to manage bookings effectively, resolving issues like double bookings. In spring 2026, the hotel faced a regulatory issue with the City of Toronto impacting OTA listings, testing their independent strategy.
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Aromar Hotels Partners with Cloudbeds to Modernize Operations Across Three Properties on Spain’s Costa Brava
1 September 2026💻 September 1, 2026, San Diego, CA & Platja d’Aro, Spain: Aromar Hotels & Restaurants, with over 60 years in Costa Brava hospitality, partners with Cloudbeds for modernization. This move enhances management across Aromar’s three-property portfolio. Cloudbeds offers an integrated platform for operational efficiency, guest experience, and digital check-in. CEO Iván Todorov Ivanov emphasizes technology serving people, while Rafael Blanes of Cloudbeds highlights using data to enhance guest experiences.
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Aromar Hotels & Restaurants Chooses Cloudbeds to Drive Growth and Modernization Efforts
1 September 2026📈 Aromar Hotels & Restaurants has chosen Cloudbeds to drive its growth and modernization efforts. This decision marks a significant step for Aromar, who plans to leverage Cloudbeds’ comprehensive property management system. The collaboration aims to streamline operations and enhance guest experiences. Aromar anticipates an improvement in efficiency and guest satisfaction through this strategic partnership.
