This page highlights the latest news about Property Management Systems in the hotel industry. PMS solutions play a central role in hotel operations, distribution, guest experience, and revenue performance worldwide.
Here you will find curated updates related to leading PMS providers from trusted and reputable sources, including industry publications, official company announcements, and expert analysis. By bringing these perspectives together in one place, the page offers a clear and up to date view of how PMS technology is evolving, from product innovation and integrations to strategic partnerships, regulatory changes, and the broader trends shaping the hospitality ecosystem.
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AI Agents in Hospitality Limited by Vendor Silos, Impacting Revenue and Operational Efficiency, Study Finds
📈 Over the past 18 months, AI agents in hospitality, specifically in guest messaging and revenue management, have shown double-digit productivity gains. However, 98% of hotels report losing revenue due to bad data almost every four days. The industry faces challenges with siloed AI systems, unable to integrate across platforms, risking financial impacts in predictive maintenance and labor scheduling. The proposed solution is orchestration, integrating AI across systems while addressing data governance and GDPR compliance.
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Hotel GM Role to Transform by 2030: AI Automation Will Revolutionize Daily Reporting and Revenue Management
💻 Last week, over 40,000 people engaged with a LinkedIn post predicting the traditional Hotel GM role will change significantly by 2030. AI is transforming hotel operations: night audit tasks, accounting, and revenue management are becoming automated. By 2030, AI will autonomously handle daily reports and revenue strategies. Hospitality lags 18 months behind other industries in adopting AI for accounts payable. To prepare, operators should evaluate AI capabilities in their systems and start implementing automation pilots.
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98% of Hotels Suffer Revenue Losses Due to Rate Misuse, Highlighting Critical Data Trust Issues in Industry
📈 In 2025, U.S. hotel occupancy is forecasted at 62.3%, with ADR growth at only 0.8%, and RevPAR slightly declining. According to Expedia Group, 98% of hoteliers lose revenue due to rate misuse, occurring almost every four days. 49% of hospitality professionals find data access difficult, and 40% cite disconnected systems as a key challenge. Labor costs are rising despite staffing efficiencies. Effective data management is crucial for addressing these issues.
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Damnlines Introduces Real-Time Queue Data for Restaurants in Brooklyn, Offering Spontaneous Dining Experiences
📶 Damnlines, a new website, is experimenting with restaurant wait times by installing cameras at locations like Salt Hank’s and L’industrie in Brooklyn. It provides real-time data, offering an alternative to reservation systems by encouraging “controlled spontaneity.” Meanwhile, scams are on the rise in the travel industry, with hackers targeting loyalty accounts and fake booking sites exploiting Google ads to overcharge thousands in fees. Protecting digital identity has become crucial for businesses facing these threats.
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Most AI Agents in Hospitality Technology Limited by Ecosystem Barriers, Hindering Cross-System Interoperability and Full Potential
💻 AI agents in hospitality face integration challenges. While vendors tout transformative AI solutions for hotels, these agents often operate only within the vendor’s ecosystem. They struggle to interact with third-party systems like PMS or revenue management platforms, limiting their effectiveness. Despite two decades of promises of open APIs, true interoperability remains costly and complex. Over 900 projects reveal a pattern: the real issue lies in architecture, not the AI’s domain intelligence, necessitating a collaborative industry approach.
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Motel One Chooses Oracle Opera Cloud Over Mews for 100+ Hotels Across 13 Countries Despite Mews’s $2.5 Billion Valuation
💻 Apr 20, 2026, Motel One, a chain with 100 hotels in 13 countries, completed its migration to Oracle Opera Cloud in six months, choosing it over Mews. Despite Mews’ $2.5 billion valuation and 15,000 properties in 85 countries, Oracle’s 20% market share offers unmatched enterprise-scale infrastructure. Oracle’s cloud system, unlike its legacy Opera, provides seamless multi-country corporate billing, GDS connectivity, and managed services, critical for large hotel chains. Mews remains strong in independent segments.
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Shiji and Origon Interfactura Partner to Automate Fiscal Compliance in Mexican Hospitality Sector with Integrated Systems
🏨 Shiji and Origon Interfactura have formed a strategic partnership in Mexico City to integrate fiscal compliance into Shiji’s Daylight PMS and Infrasys POS systems. This aims to simplify compliance with electronic invoicing, CFDI stamping, and NOM-151 document retention amid increasing digitalization and regulation. The partnership introduces automated, real-time compliance, improving operational efficiency and guest experiences. Short-term goals include integrating existing clients, while medium-term plans aim to standardize and expand throughout Latin America.
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What is a property management system (PMS)? 12 key functions and top providers
This article was written by Cloudbeds. Click here to read the original article Please click here to access the full original article.
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Shiji Partners with Origon Interfactura to Integrate Automated Fiscal Compliance in Mexican Hospitality Systems
💻 Shiji and Origon Interfactura announced a strategic partnership in Mexico City on April 16, 2026. The collaboration integrates fiscal capabilities into Shiji’s hotel systems, addressing fiscal compliance challenges in Mexico’s hospitality sector. This integration automates compliance, reducing errors and enhancing guest experiences. Shiji serves over 91,000 hotels globally with 5,000 employees, while Origon Interfactura offers expertise in fiscal compliance as a Certification Provider in Mexico and Latin America. This initiative aims to standardize solutions in the region.
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Six Hotel Groups Dominate with 84% of Organic Search Traffic, Highlighting Digital Power Concentration in Hospitality
📈 In 2025, Airbnb’s U.S. economic footprint soared to $93 billion, supporting 1.1 million jobs and generating $26 billion in tax revenue. The average host earned $15,600. Six hotel groups now dominate 84% of organic search traffic, with Marriott leading at 76 million monthly visits. Amid rising interest rates, HVS advises hotel owners to focus on operational improvements and creative financing strategies. Meanwhile, AI is reshaping the hospitality workforce, affecting job roles and staffing decisions.
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HotStats Enhances Hotel Asset Management by Providing Real-Time Profit Intelligence and Benchmarking Within Duetto Ecosystem
📈 Hotel asset managers need profit intelligence for high-level performance management, focusing on precise benchmarking of P&L data beyond revenue metrics. Traditional systems fail to address departmental costs and operational efficiency. HotStats, part of the Duetto ecosystem, offers real-time competitive benchmarking to illuminate the missing profit context. This shift allows asset managers to compare labor costs, GOP margins, and departmental contributions against competitors, rather than relying solely on revenue data, enabling informed decision-making and strategic asset management.
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Stayntouch Expands Partnership with Storey Hotel Management to Support Six Properties and Over 500 Rooms
📈 Storey Hotel Management Group expands its partnership with Stayntouch, utilizing their cloud-based PMS to support six properties with over 500 rooms, including The Fairlane Hotel and The Walton Residence. The platform enhances scalability, accelerates onboarding, and integrates with evolving technologies. Jonathan Holcomb, VP at Storey, emphasizes the strategic growth and maintaining hotel individuality, while Priya Rajamani, SVP at Stayntouch, highlights the focus on efficient scaling and resource support for optimal performance.
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Short Stay Summit 2026 Returns to London as Regulation, AI and Innovation Reshape the Sector
London, 16 April 2026 — The Short Stay Summit 2026 returns to Old Billingsgate in London, on 22nd April, bringing together the short-term rental industry’s key players to explore the challenges and opportunities shaping
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Airbnb Ranks Seventh in Traffic Among Top Hotel Chains, Despite $82 Billion Market Cap.
🏨 Omni Hotels partners with Peter Millar, reflecting a shift towards lifestyle branding in hospitality. Marriott faces $4 billion in loyalty program liabilities. Allbirds shifts focus from shoes to AI, receiving positive market reaction. Hotel brands act as aggregators; top six capture 84% of traffic among 36 major players. Airbnb ranks seventh in traffic but boasts a market cap near Marriott’s, highlighting market discrepancies. Hotel prices slash for World Cup events, questioning pricing strategies during mega events.
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Unified Forecasting Aligns Hotel Departments to Maximize Profitability and Operational Efficiency, Says Industry Analysis
🏨 Most hotels fail due to leadership issues rather than software. Forecasting should align teams, not just be accurate. The “Strategic Machine” phase represents optimal hotel management, with real-time unified forecasts accessible to all departments. This alignment translates forecasts into actions, enhancing profits. Hotels should focus on Total Revenue, NetRevPAR, and Gross Operating Profit. Regularly reviewing forecast variances can help hotels learn and improve, differentiating market leaders from others. Demand Calendar aims to achieve this “Level 5” strategic success.
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New Property Management System Implementation Enhances Hotel Operations and Guest Services Efficiency
💻 Recently, many hotels have transitioned to new property management systems (PMS) to enhance operations. This shift involves significant time, effort, and trust. The latest PMS technology enables hotel operators to streamline workflows, improve guest services, and increase revenue through intuitive features. Upgrading a PMS is a vital strategic move for modernizing hotel management and boosting overall efficiency. If you’ve successfully adopted a new PMS, congratulations on this significant advancement!
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Manual Hotel Forecasting Hampers Independent Hotels by Delaying Pricing Decisions, Performance Alignment, and Strategic Planning
📊 Since 2019, global RevPAR has grown by 19%, while booking costs per room have increased by 25%. Independent hotels face challenges with manual forecasting, leading to delayed pricing decisions, slow responses to demand shifts, and reduced revenue opportunities. Automated solutions like ScoreBoard offer real-time data integration, enhancing decision-making and strategic planning, allowing for timely pricing adjustments and improved revenue outcomes.
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Stayntouch Expands Partnership with Storey Hotel Management, Supporting 6 Properties and Over 500 Rooms with Cloud PMS
🏨 Bethesda, MD — Storey Hotel Management Group expands its partnership with Stayntouch, integrating its cloud-based PMS across 6 properties, totaling over 500 rooms, including The Fairlane Hotel and The Walton Residence. 📈 Stayntouch’s platform enhances scalability, onboarding, and integration, supporting Storey’s growth and operational efficiency. Vice President Jonathan Holcomb emphasizes strategic growth and unique guest experiences, while Stayntouch provides continuous enablement and AI-powered guest messaging.
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Conducting Rate Plan Audits Can Prevent Revenue Loss and Improve Hotel Guest Relations During Peak Times
💰 On a busy Saturday night, a hotel faces a dilemma: honor a $300+ room rate or a forgotten corporate rate due to a lapsed contract. The issue arose as a guest invoked a Last Room Available status, despite the hotel not hosting their company in two years. The situation underscores the importance of rate plan audits, which review active/inactive status, pricing rules, and production metrics to optimize revenue and maintain client relationships, preventing service issues.
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Mirai Launches Increments Module for Dynamic Supplement Control in Booking Engines, Enhancing Pricing Flexibility
💸 Mirai introduces a new increments module for dynamic pricing, transforming passive booking engines into systems with real-time supplement control. This tool helps hotels avoid flat rates, enhancing profit margins by applying rules based on seasons, rates, and occupancies. By offering dynamic pricing with absolute values or percentages, the module ensures control and efficiency without multiplying base rates. Available over OBP connectivity and via Channel Manager with partners like Siteminder and Travelclick.
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Global Hospitality Tech Startups Secure Over $1 Billion in Funding, With PMS and AI Platforms Leading
💸 April 15, 2026, global hospitality tech startups secured over $1 billion in funding between April 2025 and March 2026, as reported by Abode Worldwide. Investment focused on property management systems (PMS) and AI platforms. PMSs drew the most funding, centralizing hotel operations and guest experience. AI investments targeted personalization and automation due to labor shortages. Nearly half of the startups are early-stage, with most founded post-2020, highlighting a still-evolving market.
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Marc & Rose Hospitality Reports 15% F&B Revenue Increase, Expands IRIS Platform to Three More Properties
📈 Marc & Rose Hospitality has seen a 15% increase in F&B revenue over the past year at Arizona Grand Resort & Spa and Casa Loma Beach Resort. Their collaboration with IRIS, a leader in digital F&B solutions, has driven this growth. The IRIS platform allows guests to order food and beverages via QR codes, enhancing guest experience and reducing staff pressure. Plans are underway to expand this system to three more properties in California and Arizona.
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Maestro PMS 2026 Technology Roadmap Aligns with Key Hospitality Trends, Emphasizing AI, Mobile, and Seamless Integration.
💻 In Markham, Ontario, Maestro PMS’s 2026 Technology Roadmap aligns with the hospitality industry’s focus on AI, automation, and mobile-first tools. The 2026 Lodging Technology Study reveals 94% of hoteliers see AI as vital, while 88% prioritize guest loyalty and productivity. Maestro addresses integration challenges cited by 65% and enhances digital commerce and payments. The roadmap supports mobile check-in, personalization, and seamless payments, aligning with industry trends toward self-service and real-time engagement.
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Hospitality Industry Urged to Integrate Marketing, Sales, and Revenue Teams to Boost Profitable Revenue and Stop Losses
💰 In the modern hotel industry, siloed commercial departments—Marketing, Sales, and Revenue Management—are costing hotels significant revenue. For a 200-room property, silo inefficiencies can waste €40-80k annually in marketing and lose €20,000 on peak nights due to misaligned sales strategies. To combat this, hotels should align KPIs, focus on profitable revenue, and encourage cross-department collaboration. Transitioning to a unified commercial strategy and streamlined tech stack can prevent ongoing financial loss and market share erosion.
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AI to Drive Shift from Standard to Personalized Hotel Loyalty Programs by 2030, Says Gartner
🏨 April 14, 2026: AI is revolutionizing hotel loyalty by shifting from tier-based to personalized guest perks. Gartner predicts 20% of programs will be individualized by 2030. This change enhances guest experiences and profitability but requires robust data systems. Hotels need to integrate PMS, CRM, and distribution systems to succeed. Early adopters gain a competitive edge, while hybrid models, like The Home Depot’s, blend traditional and personalized rewards. Strategic planning is crucial before technology investment.
