Hotel revenue management, all in one place. This hub gathers the latest news, strategies and technology around pricing, forecasting and demand for hotels, curated by 10 Minutes News from trusted sources. A fast way to stay sharp on the discipline that drives hotel profit.
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#209: Load-Bearing
18 September 2026This article was written by Mauricio Prieto. Click here to read the original article Some friction is worth killing. Some of it turns out to be load-bearing. Special thanks to Propellic for sponsoring this edition of the newsletter: The average traveler starts with ChatGPT, not Claude – and other findings. Propellic spent a week watching U.S. travelers plan trips with AI. The 2026 State of AI Visibility for the Travel Industry Report lays out which LLMs travelers are using, how…
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Anana Launches AI Workspace to Capture Demand Signals from Guest Interactions for Hospitality Commercial Teams
18 September 2026💻 Anana, founded by Ricardo Pantaleón and Alexandros Zisimidis, launched an AI workspace for hospitality teams on September 18, 2026, in New York. Anana captures demand signals from guest interactions, linking them with existing hotel systems to provide actionable insights. It features components like Agents, Hotel Knowledge Center, and Reporting. By using AI, Anana identifies meaningful patterns in guest interactions, enhancing demand intelligence. Available now, it helps hotels understand pre-booking guest behavior. Visit getanana.com for more information.
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Future Hospitality Summit 2026 in Dubai to Highlight Wellness and Longevity as Major Growth Drivers in Hospitality
18 September 2026💡 Future Hospitality Summit (FHS) World 2026, occurring from September 29 to October 1 in Dubai, emphasizes wellness in hospitality. Hotels with major wellness offerings doubled Total Revenue per Available Room compared to others in 2024. Experts discuss wellness as a growing asset class, highlighting increased expectations from travelers for personalized wellness experiences. Wellness tourism is set to grow 9.1% annually, with longevity travel reaching $44 billion by 2030. Longevity and wellness are driving shifts towards integrated lifestyle and hospitality…
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Chinese AI Hotel Booking Orders Surge 800% Year-on-Year During Spring Festival 2026 Through Smartphone Integration
18 September 2026🚩 Chinese AI platforms achieved 800% growth in hotel bookings during the Spring Festival in 2026, leveraging smartphone AI assistants from Huawei, Xiaomi, OPPO, and Honor. U.S. hotel RevPAR fell 6.2% for the week ending September 12 due to a calendar shift, ending a 21-week growth streak. Hotel technology friction costs include data re-entry and disconnection issues, impacting staff efficiency. Highgate entered the Greek market by acquiring the Zafolia Hotel Athens. RLA Global suggests transforming hotel gyms into wellness hubs…
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B&B Hotels opens 406 rooms on Tronchetto, the only area where Venice still allows building
18 September 2026This article was written by HospitalityOn. Click here to read the original article The project was first presented in Milan in October 2022, with an opening originally targeted for summer 2024. The property gives the French budget chain its first foothold in the municipality of Venice proper, following two hotels already operating on the shores of the lagoon, the B&B Hotel Chioggia Airone to the south and the B&B Hotel Quarto d’Altino to the north, near Marco Polo Airport. The…
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Lodging Dynamics Adds Four Points by Sheraton Anaheim to Its Portfolio
18 September 2026This article was written by Lodging Magazine. Click here to read the original article PROVO, Utah—Lodging Dynamics Hospitality Group announced the addition of Four Points by Sheraton Anaheim to its portfolio of managed hotels. This follows measurable improvements at the hotel since Lodging Dynamics began providing operational consulting services on July 13, 2026. Working closely with ownership and the property team, Lodging Dynamics focused on opportunities to further enhance the guest experience, strengthen operational consistency, and support the hotel’s continued…
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Hoteliers Should Analyze Peak Season Data for Profitability Beyond Occupancy Rates, Suggests Lighthouse’s Femke Nollet
18 September 2026🏨 Independent hoteliers can optimize revenue by analyzing peak season performance. Monitoring early sell-outs and late gaps helps adjust room rates, while evaluating room types highlights profitable areas. Direct bookings reflect guest loyalty and lower commission costs compared to OTAs. Operational reviews during peak periods reveal key areas for improvement. Solidifying cash flow by tightening deposit and cancellation policies is crucial. Extending peak pricing strategies and targeting valuable guests in shoulder seasons can enhance overall profitability.
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U.S. Hotel Industry Reports Decline in Key Metrics Due to Labor Day Calendar Shift, Says CoStar Data
18 September 2026📈 6-12 September 2026: U.S. hotel industry shows declines due to Labor Day shift. Occupancy: 62.3% (-4.6%), ADR: $160.57 (-1.7%), RevPAR: $100.08 (-6.2%). New York City leads with occupancy at 91.8% (+4.1%), ADR $435.43 (+7.1%), and RevPAR $399.60 (+11.5%). Las Vegas sees a steep ADR drop of 20.2% to $149.68 and RevPAR decline of 32.8% to $97.55. Minneapolis’ occupancy drops 17% to 57.8%. CoStar tracks 95,000 properties worldwide.
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Hotel Technology Must Focus on Operational Efficiency, Not Just System Upgrades, Says Shiji’s Alejandra Pueblita
18 September 2026💻 American Liberty Hospitality reported a 10–20% increase in service speed by implementing mobile point-of-sale workflows across five properties. Grand Hyatt Singapore reduced order errors from 5-10% to nearly zero after digitizing in-room dining. A 200-room hotel operating at 70% occupancy with an average daily rate of $162 can generate $8.29 million annually in room revenue; a 1% improvement equates to $82,700. Hotel Corallo Sorrento saw a 20% increase in ADR by improving operational coherence.
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RateGain Named Fastest Growing SaaS Company at The Economic Times Enterprise AI Awards 2026
18 September 2026Independent jury reinforces RateGain’s leadership at the intersection of AI, data and travel technology India, 18 September 2026: RateGain Travel Technologies Limited (NSE: RATEGAIN, BSE: 543417), a global provider of AI-powered SaaS solutions for the travel and hospitality industry, has been named the Fastest Growing SaaS Company at the ET Enterprise AI Awards 2026. The […] The post RateGain Named Fastest Growing SaaS Company at The Economic Times Enterprise AI Awards 2026 appeared first on RateGain.
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Fliggy Integrates “flyai” Travel Skill into Major Chinese Smartphone Platforms as AI Orders Surge 800%
18 September 2026📈 Fliggy’s “flyai” travel skill, integrated with Huawei, Xiaomi, OPPO, and Honor, saw AI-driven orders surge 800% during Spring Festival, matching traditional OTA conversion rates. With China’s Super Golden Week (27 Sept–12 Oct) imminent, Ctrip forecasts a 45% rise in inter-provincial travel orders. Fliggy’s strategy spans AI model makers, OS makers, and service platforms. Despite a 4.3–6.7% drop in Q2 smartphone shipments, Fliggy aims for dominance by integrating across all layers, not relying on a single device.
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Calistoga Spa Hot Springs Adopts Mews Operating System, Enhancing Guest Experience with On-Site Onboarding and New Technologies
18 September 2026🏖 [Dallas, 17 September 2026] – Calistoga Spa Hot Springs in Napa Valley, California, partnered with Mews, a hospitality operating system, after 20+ years on a different platform. The resort, operated by the same owners since the 1960s, boasts four geothermal pools and volcanic ash mud baths. With 57 rooms, they’ve adopted Mews PMS and RMS, and plan to integrate Mews Guest Messaging. Around 50% of guests now check in online, streamlining the arrival process.
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Hotel Wellness Hubs Gain Popularity as 61% of People Exercise Regularly, Surpassing Traditional Gyms’ Offerings
18 September 2026🏋️ In 2025, regular exercisers rose to 61% from 44% in 2018, as reported by Les Mills. Approximately 51% of business travelers value hotel gyms, but only 41% utilize them, per BCD. Gen Z prioritizes fitness 23% more on vacations than Gen X, according to Strava. Wellness hubs, offering personalized services and multiple revenue streams, are gaining traction over outdated hotel gyms that fail to enhance guest experience or brand perception.
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Hospitable adds split payouts to simplify property manager payments
18 September 2026This article was written by Travolution. Click here to read the original article Short-term rental technology provider Hospitable has launched a split payments capability that allows property managers and owners to receive their share of booking revenue from the same transaction. The company claims the launch makes it the first property management system (PMS) to offer native split payouts across Vrbo and direct bookings, extending a capability previously available to managers using Airbnb’s payments infrastructure. Hospitable’s Split Payouts product automatically…
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CollabsMap Connects Thousands of Travel Creators with Nearly 1,000 Brands, Solving Creator-to-Booking Gaps
17 September 2026📰 CollabsMap connects travel creators with businesses through an innovative marketplace model. Videreo’s journey revealed a broken creator-to-booking chain, where demand is created but not captured by creators, as highlighted in Rafat Ali’s Skift article. AI trends show 28% of US leisure travelers start planning with AI, but only 5% book as suggested. TSA’s AI agent saves over 11,660 staff hours and $11 million in labor value annually. GetYourGuide’s Creator Review increases booking likelihood threefold.
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Tambourine, Aven, and Oracle Launch New Booking Engines to Enhance Hotel Direct Booking Efficiency and Conversion Rates
17 September 2026🏨 Maverick Hotels & Restaurants, led by CEO Robert Habeeb, operates 50 hotels and supports the shift to AI-driven booking systems. Marriott International’s CEO, Anthony Capuano, notes AI’s impact on travel booking. Tambourine’s new platform, Tambourine One, doubles desktop and nearly triples mobile conversion rates across 50 hotels. Aven Hospitality’s new booking engine increased revenue by over 30% in one month for Navarino Services. Oracle Hospitality’s OPERA Cloud engine integrates rates and inventory data, targeting independent hotels.
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U.S. Hotel Loyalty Program Bookings Reach 58% in 2026, Up from 51% in 2019, According to Kalibri
17 September 2026📈 Loyalty demand share in U.S. hotel room bookings reached 58% in the first half of 2026, up from 51% in 2019, with Brand.com bookings at 29%. Loyalty member rate bookings rose 19% year-over-year by early July. Total room night demand increased by 2%, and average daily rates climbed 6% through July. OTA and government bookings rose 2%, corporate bookings 1%, while rack/BAR rates fell 5%, and group bookings decreased 2%.
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Artotel Group Supports Development of Four Sports Complexes in West Java as Sport Tourism Destinations
17 September 2026🏆 On September 11, 2026, at the Jakarta International Convention Center, Erastus Radjimin, CEO of Artotel Group, endorsed the transformation of four sports complexes in West Java into sport tourism and wellness hubs. The Business Infrastructure Forum, part of the Indonesia Sports Summit 2026, featured presentations by West Java Governor Dedi Mulyadi and Bandung Mayor Muhammad Farhan. Emphasizing public-private collaboration, the initiative aims to integrate sports with hospitality and wellness to spur economic growth and year-round activity.
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Davidson Hospitality Group’s Pivot Division to Operate Hutton Hotel Nashville, Featuring New Spa and Music Venue
17 September 2026🎶 Davidson Hospitality Group’s lifestyle arm, Pivot, will manage the Hutton Hotel in Nashville’s West End, steps from Music Row. The hotel offers 246 renovated guestrooms, a 5,000 sq. ft. music venue, two recording studios, a 3,200 sq. ft. spa, and 15,000 sq. ft. of meeting spaces. The partnership with The Georgetown Company aims to enhance revenue and guest experiences. Pivot operates distinctive hotels across the U.S., including in Chicago, Atlanta, and New Orleans.
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81% of Hoteliers Prioritize Employee Productivity; 49% Focus on AI Integration, Deloitte’s 2026 Research Shows
17 September 2026💻 In 2026, 81% of hoteliers prioritized increased employee productivity, and 49% prioritized AI integration, according to Deloitte. AI’s value lies in analyzing vast data efficiently, but fragmented systems hinder its effectiveness. PwC’s 2026 survey revealed companies with strong AI foundations are three times likelier to see financial returns. Thynk offers a connected commercial platform, integrating existing systems to improve data accessibility, paving the way for AI to enhance productivity and decision-making in hospitality.
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Apaleo Partners with EHL Hospitality Business School to Launch Human-Centered Digitalization Specialization in Master’s Program
17 September 2026📰 Apaleo partners with EHL Hospitality Business School, Switzerland. Starting this academic cycle, Apaleo becomes the first official industry partner for EHL’s Human-Centered Digitalization specialization within its Master’s in Hospitality Management. Apaleo’s expertise will guide students through digital experiences managing over 2,200 properties across 30+ countries, using AI agent technology. EHL, since 1893, offers programs across three campuses in Switzerland and Singapore, supporting a network of 25,000+ alumni from 120+ nationalities.
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Newport Hospitality Group Stresses Importance of Transparent Owner-Operator-Lender Relationships for Sustained Hotel Value Creation
17 September 2026🏨 Newport Hospitality Group emphasizes transparency in hotel owner-lender relationships, highlighting alignment as crucial. Newport CEO Andrew Carey stresses effective communication, especially during challenging quarters. Blair Bunting from Live Oak Bank underscores the importance of management quality in financing. Lenders focus on metrics like RevPAR index, not just DSCR. For refinancing, discussions should begin 12-18 months prior. Property Improvement Plans require careful coordination to minimize disruption. Newport manages hotels across the U.S. under major brands like Hilton and Marriott.
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Pivot Selected to Manage Marriott’s 246-Room Hutton Hotel in Nashville’s West End Neighborhood
17 September 2026🎤 Pivot, part of Davidson Hospitality Group, has been chosen by The Georgetown Company to manage the Hutton Hotel in Nashville, Tennessee. Located in the West End, the hotel boasts 246 renovated guestrooms, a 5,000 sq. ft music venue, 15,000 sq. ft of event space, and a 3,200 sq. ft spa. Leaders Michael Fishbin and Nick Gregory emphasize the hotel’s integration with Nashville’s culture and the potential for enhanced guest experiences and revenue.
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Fragmented Hotel Technology Systems Impact Staff Efficiency and Revenue, Highlighting Need for Operational Change
17 September 2026📈 Hotels with 200 rooms at 70% occupancy and an average daily rate of $162 achieve room revenue of $8.29 million annually. American Liberty Hospitality saw service speeds rise by 10–20% with mobile point-of-sale workflows. Grand Hyatt Singapore cut in-room dining order errors from 5–10% to nearly zero and improved menu updates. Hotel Corallo Sorrento used guest feedback to boost ADR by 20%. Operational coherence crucially affects guest experience and hotel scalability.
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U.S. Hotels Improve Labor Productivity by 3.1% to 3.5% in H1 2026 Amid Growing Demand, Reports Actabl
17 September 2026📈 In H1 2026, U.S. Full Service and Select Service hotels improved labor productivity despite rising demand. Hotels reduced Hours per Occupied Room (HPOR) by 3.1% and 3.5%, respectively, compared to 2025, enhancing GOP margins by 3.6 points. Select Service Room Attendant MPOR decreased by 5.0%. Hotel occupancy increased by 1.1 percentage points. Meanwhile, hourly wages rose by 2.9% to 3.3%. Consumer prices increased 3.5%, and GDP growth slowed to 1.5% in Q2.
