Here are the articles hoteliers have read the most over the past few months. It is not driven by algorithms or recency. It reflects the topics that genuinely captured industry attention. If you want a quick pulse on what your peers are focusing on, this is the place to start.
The visibility game just got serious for hoteliers
For years, hotel marketers knew the rules. Invest in SEO. Optimize your website. Climb the rankings. Win the click. But the game has changed. Here’s why the integration of Wayfinder into Cendyn CMS is the literal game-changer for hotels’ Find, Book, and Grow strategies. Guests are no longer starting every journey on search engines. They’re asking ChatGPT, Gemini, Claude, and Perplexity where to stay, what hotels to consider, and which properties best match their needs. But there’s a problem with this. Most hotels have no idea…
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Big
I’m still buzzing a bit from a recent event. I was at the Hospitality Design Awards in Vegas—the big night for the architectural, interior design, and product community. These are the people who literally build the stage we perform on. It occurred to me, watching the nominees and the winners roll through, that we spend so much time talking about the tech, the operations, or the marketing, that we overlook the sheer, staggering scale of the diaspora that actually creates the hospitality environment. It’s easy to get siloed in…
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SOCIETIES Magazine’s 6th Edition
The May–August 2026 issue examines how intention, atmosphere, AI, design and cultural relevance are reshaping premium guest experiences PARIS, France, June 15, 2026 – Influence Society, a leading digital marketing agency serving high-end hospitality brands, today announced the release of SOCIETIES Magazine for May-August 2026. The new issue explores what the magazine defines as “The New Language of Luxury”, a shift away from excess and toward intention, emotional depth, craftsmanship, atmosphere and experiences that remain…
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Uneducated
Here’s a revolutionary idea to deliver an excellent hospitality experience with a lean, efficient operation: let’s just not train anyone. Ever. In fact, let’s go further and drop the whole charade of formal education altogether. Primary, secondary, tertiary—pull the plug on the lot. Let’s just sit the staff in a dark room with a high-speed connection and wait for knowledge to arrive via osmosis. Based on the intellectual development of our species to date, this strikes me as highly misguided bullshit with absolutely no…
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Access Hospitality launches Access Evo, an AI intelligence layer for hotels
Booth 2821, HITEC, Texas – June 15, 2026 – Access Hospitality has launched Access Evo, a new AI-powered intelligence layer that connects CRS, CRM, RMS and Booking Engine data into a single operating environment for hotel teams. Launching at HITEC 2026, Evo addresses one of the hospitality industry’s most persistent operational challenges: fragmented technology stacks that slow decision-making, increase manual reporting and make it harder for teams to act quickly on commercial opportunities. By bringing revenue, distribution,…
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Guest Satisfaction Continues Its Recovery as Hotels Raise the Bar
The global hotel industry continues to make steady progress in guest satisfaction, with the latest Q1 2026 Guest Experience Benchmark, by Shiji Reviewpro showing that overall quality has now moved well beyond the immediate post pandemic recovery period. The Global Review Index (GRI) reached 86.3%, compared with the post reopening average of 84.3%, illustrating that hotels are no longer simply rebuilding operations. They are improving them. While comparing against the difficult years immediately after COVID may no longer be…
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KeyData appoints long-serving COO Scott McLeod as President to deliver the next stage of growth and team development
Santa Rosa Beach, Fla., 16 June 2026 — Short-term rental analytics company KeyData has appointed Scott McLeod as President. McLeod has served as Chief Operating Officer since 2018, his appointment reflecting the company’s focus on leadership continuity as it expands its product offering and market reach. During his more than eight years at KeyData, McLeod has led operations across customer success, product delivery, partnerships, and team development, giving him a broad view of how the business operates and where it creates…
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RMS partners with SUNY Niagara to prepare tech-ready hospitality graduates
HITEC, Booth 3634, Texas – 15th June 2026 – RMS, a leading global hospitality technology platform, has partnered with SUNY Niagara’s Hospitality Management Program to provide students with hands-on experience using industry-leading property management technology. As part of the partnership, students studying at the Niagara Falls Culinary Institute (NFCI), a division of SUNY Niagara, will use the RMS platform throughout their Hospitality Management degree, gaining practical experience across key hotel operations including…
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AI Is Reshaping Hotel Discovery, Distribution, and Direct Booking. Here’s What Hotels Should Do
What happens when travelers stop searching with keywords and start asking AI for the “right” hotel? How will properties stay visible when discovery, distribution, and booking are increasingly shaped by conversational search? Inspired by a recent webinar, AI & Hospitality: How hotels get found in 2026 , this article explores what that shift means for hoteliers, and why Model Context Protocol (MCP) could play a role in the next phase of the booking journey. The front door to hotel discovery is changing For years, hotel…
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Pass the Keys expands into Gloucester, Cheltenham & the Forest of Dean with new holiday let property management franchise
Cheltenham, 22 July 2026 — Holiday rental management franchise Pass the Keys has launched in Gloucester, Cheltenham and the Forest of Dean, expanding its professional short-term rental management services into another popular holiday region. The new operation is led by Matthew Holden, a Cheltenham local with extensive experience in compliance and risk management. Prior to launching his Pass the Keys franchise, Matthew spent over a decade working in the oil and gas sector in the Middle East. Matthew brings a strong foundation…
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Hostaway fuels its next phase of growth by expanding leadership team with three strategic executive appointments
New Chief Marketing Officer, Chief Financial Officer, and Chief Product Officer join Hostaway as the company enters its next phase of global growth. Toronto, CA, 20 July 2026 — Hostaway, the leading AI-driven vacation rental property management software (PMS), today announced the appointment of three senior executives to its leadership team. These strategic hires come as the company enters its next phase of scaling, following a milestone year in 2025 where it became the first vacation rental management software unicorn.…
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Feel the Vibe
Have you heard the one about the “Vibe Coder”? It’s the latest fascination sweeping through industry boardrooms, and frankly, it’s a total riot. Suddenly, everyone thinks they’re a software developer because there’s a tool out there they can “vibe” with. We’ve entered a bizarre reality where people with zero understanding of technical environments, information structure, or system architecture genuinely believe that because they own a smartphone, they’re qualified to architect business technology platforms. It’s leading to a…
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Split the Difference
I think it’s time we cleared the air on a fundamental distinction that often gets blurred in the frantic pace of our industry. I’m talking about the divide between being “in the business” and being “on the business”—specifically the cavernous gap between managing hospitality and mastering the technology that should be driving it. You see, I live permanently in the world of industry technology. It’s not a sideline; it’s my environment. Every waking hour of my week is spent researching, considering application, helping tools…
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AI Inside
Bong, Bong, Bong, Bong! You know the jingle! It’s mentally embedded. Remember the old beige PC towers of the 1990s? They all carried that shiny, omnipresent little badge: Intel Inside. It was the ultimate stamp of processing legitimacy. If you didn’t have the sticker, you weren’t really in the game. Fast forward to today, and we are standing on the precipice of the exact same phenomenon—only this time, the battleground isn’t hardware plumbing. It’s software capability. Welcome to the era of AI Inside. Over the next 12 to 24…
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Bob W signs two Valencia properties in further Spanish expansion
Long-term lease agreements cover two ground-up developments totalling approximately 3,816 sqm Valencia, 21st July 2026 – Bob W, the tech- and AI-powered hospitality operator, has signed long-term lease agreements for two new design-led serviced apartment properties in Valencia, marking its first openings in the city and a further step in its growth across Spain. The two ground-up developments, Bob W Valencia Patraix and Bob W Valencia Turia, will bring Bob W’s blend of local design, tech-enabled service and home-style comfort…
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The Rise of “Fakefographics.”
I’ve spent thousands of hours over the years researching and building market maps and industry infographics. Done well, they’re incredibly valuable. They simplify complex markets. They help buyers understand categories. They spark healthy debate. They are never perfect, and they always generate comments like “you missed us” or “that company belongs somewhere else.” That’s part of the process. Judgment is involved. Lately, though, LinkedIn has been flooded with AI-generated market maps and infographics. They look fantastic.…
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Hopeless
The sheer number of software demonstrations I sit through where the vendor manages to snatch defeat from the jaws of victory is utterly staggering. I’m talking about products I know for a fact are solid, robust, and feature-rich—completely butchered because the very people hired by their own companies to sell them can’t logically walk a prospect through the system. It’s an absolute disconnect. We are living in a world where technology is supposedly getting easier, yet the basic art of demonstrating value and showing a logical…
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Anyone for tennis?
I was scrolling through the latest digital detritus this morning and stumbled upon a clip of a robotic tennis pro out of China. We’ve seen the Boston Dynamics dogs and the back-flipping humanoids, but this thing was different. It was on the court, forehand and backhand in sync, moving with a mechanical grace that would make a club pro nervous. As I watched it track a lob, my mind started wandering—as it often does—into the territory of the “can-do” and the purely practical. Let’s be honest: finding a reliable tennis partner…
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UK short-term rental rates pacing 3 to 5% higher year on year for late summer as forward bookings soften
KeyData’s 2026 UK Summer Index shows rate strength holding revenue broadly steady across August and September even as occupancy runs below last year Santa Rosa Beach, Fla., 3 August 2026 — UK short-term rental rates are pacing ahead of last year for the rest of the summer, with operators holding firm on pricing even as forward bookings soften. KeyData‘s UK Summer Index shows average daily rates (ADR) up across August and September, keeping revenue broadly stable despite occupancy running below last year’s levels. Rates hold…
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Apaleo appoints Connor Neeson to lead growth across the UK & Ireland
LONDON, 13 July, 2026 – Apaleo, the API-first property management platform for hospitality businesses, has appointed Connor Neeson as Country Lead, UK & Ireland, reinforcing the company’s long-term commitment to expanding its presence across both markets as they modernise their technology infrastructure. Neeson joins Apaleo with more than 15 years of experience in hospitality technology, including serving as Market Director for the UK & Ireland at Triptease, alongside roles at Cloudbeds and CheKin. Throughout his career, he…
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Solar eclipse drives unseasonal tourism boom to rural Spain
MADRID, 6 August 2026 — The total solar eclipse set to wow Spain on August 12th is driving a tourism boom, particularly across the rural areas often known as “Empty Spain”, according to new data from revenue management software, PriceLabs. The event is transforming typical travel patterns, with inland cities like Burgos, Teruel and Zaragoza seeing an unusual surge in demand for short-term rentals in what is usually low season due to the extreme heat. Occupancy has grown in 13 of 15 markets examined, with the highest growth in…
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Tour de France 2026: Smaller French towns see massive surge in short-term rental demand
Paris, 1 July 2026 — The Tour de France 2026 is driving a boom in vacation rental demand, particularly in smaller mountain towns along the route, according to new data from revenue management software, PriceLabs. Barcelona, which is hosting the Grand Départ for the first time, is seeing a 32% boost in nights booked for the first stage compared to last year, though once the Tour crosses into France, the Alpe d’Huez leads, with a 263% increase in demand for the two stage days ending on this famous peak. Pau, close to the…
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Kansas City tops the table: new KeyData analysis reveals which cities won the 2026 World Cup for short-term rentals
Revenue increased across nearly every host city, with higher nightly rates driving most of the uplift and Kansas City, New York, and San Francisco emerging as the strongest-performing markets. Santa Rosa Beach, Fla., 22 July 2026 — Short-term rental (STR) performance climbed across the 2026 FIFA World Cup host cities, with adjusted revenue per available rental (RevPAR) rising around 24% year over year during the tournament, according to new analysis from global short-term rental analytics company KeyData. The analysis covers…
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eviivo Partners with Beyond to Deliver Smarter Revenue Management for Short-Term Rental Operators
LONDON, UK, 14 July – eviivo, the all-in-one property and booking management platform for vacation rentals, property management companies, hotels and other independent accommodations, has announced a new integration with Beyond, the leading revenue management platform for the short-term rental sector. The integration connects Beyond’s revenue management system, powered by live demand data and market insights, directly to eviivo, enabling optimised pricing updates to flow automatically through the PMS to operators’ connected…
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PurchasePlus, Leading U.S.-Based, Australian-Founded AI-Forward Procure-To-Pay Global Hospitality Industry Platform, Marks Corporate Expansion With New Seattle Headquarters & Multiple Executive Hires
Offering The Industry’s Most Modern, Comprehensive & Reliable Platform For Global Growth, PurchasePlus’ Expert Team & Centralized AI Platform Help Hospitality Customers Seamlessly Transcend Linguistic, Financial, Supply Chain & Cultural Barriers SEATTLE, WA – AUGUST 11, 2026 – Marking the largest expansion in the company’s 25-year history, Australian-founded hospitality procurement platform PurchasePlus (www.purchaseplus.com) has just officially relocated its primary base of operations to the U.S. with the opening of new…
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America250 Boosts Vacation Rental Bookings for the Fourth of July
Chicago, IL, 29 June 2026 — America250 celebrations are causing an uptick in bookings for the Fourth of July weekend in historic cities across the US, according to new market data from revenue management software PriceLabs. With the holiday falling on a Saturday this year, travelers are making the most of the weekend activities. Williamsburg, VA, leads for vacation rental demand, as booked nights have jumped 74% compared to the same time last year, followed closely by Philadelphia, PA (+64%), and Washington, D.C. (+53%).…
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Hospitable hits $1 million in cleaner payouts as STR operators consolidate onto one platform
Over $500,000 is now being paid to cleaners and property service providers through Hospitable every month, as property managers move away from bolted-on tools and bring operations into their PMS SAN FRANCISCO, 13 JULY 2026 – Property management software Hospitable has processed more than $1 million in payments to cleaners and service teams through its platform, a milestone that reflects how short-term rental (STR) operators are increasingly consolidating day-to-day operations into a single property management system (PMS). …
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Croatia Receives A New Luxury Leisure Destination – Zhega Beach Club
A place where the sun lingers longer. Where warmth becomes presence. Where leaving feels premature. This summer, the renowned town of Split in Croatia welcomes a new destination set to redefine the art of seaside living. Located within the timeless Le Méridien Lav resort, Zhega Beach Club opens its doors as a sophisticated Mediterranean retreat, where simply the atmosphere becomes the ultimate luxury. Here, thoughtful design, curated gastronomy, live music, and golden sunsets come together to create an immersive experience in…
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Casago Expands Franchise Network to Belize with Locally Led Operation
BELIZE CITY, Belize and SCOTTSDALE, Ariz., 1st July 2026 — Casago, a premier vacation rental management company with a franchise-first model, today officially launches Casago Belize, a locally led franchise serving homeowners and guests across the country as the company continues to expand its international footprint. Casago Belize was established following the purchase of Vacasa Belize Ltd. and will be led by longtime Vacasa veterans Sheldon Arnold, President and CEO, and Rolando Guzman, Chief Commercial Officer. Sheldon…
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Stripe and Schrödinger’s Wallet
A few years ago, I worried about algorithms deciding what movie I should watch on Netflix. Today, Silicon Valley apparently considers it too burdensome for humans to perform the ancient ritual of spending their own money. In April, Stripe introduced a wallet that allows AI agents to make purchases on our behalf. Tickets, hotel bookings, online shopping—you authorize the agent, the agent authorizes the payment, the payment authorizes the consumption. At this point, all we’re missing is an AI agent that goes on vacation for us,…
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BHV Marais Bets on Hospitality as Paris’ Iconic Department Store Reinvents Itself
One of Paris’ most recognizable department stores is preparing for its biggest transformation in decades, and hospitality is at the heart of the strategy. The owners of BHV Marais have unveiled plans for a €200 million redevelopment that will reshape the historic building over the next four years. The headline announcement is the creation of a hotel occupying the top two floors, turning one of the French capital’s best known retail landmarks into a mixed use destination that combines shopping, hospitality and leisure. The…
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Hotel Tech Innovation Report: AI Trends & Tactics (Q2 2026)
This article was written by a Hotel Marketing Flipboard. Click here to read the original article Please click here to access the full original article.
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Journey partners with Mastel Hospitality to accelerate integration across hotel technology stacks
Cheltenham, 30 July — Journey, the market leader in hotel retailing and the hospitality industry’s first unified Hospitality Performance Platform, today announced a new partnership with Mastel Hospitality, a leading hospitality technology consultancy and integration specialist. The partnership strengthens Journey’s global ecosystem by enabling hotels to more effectively implement, integrate, and optimise Journey within their wider technology stack, particularly across Oracle Hospitality environments. Unlike traditional…
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PriceLabs Upgrades Built-In Hotel Rate Shopper to Boost Strategic Insights for Independent Hoteliers
CHICAGO, IL, 21 July 2026 – Revenue Management Software provider, PriceLabs, has launched its updated Hotel Rate Shopper, introducing a powerful new Competitor Room Type Matching tool and transforming PriceLabs into one of the most comprehensive competitive intelligence platforms available to independent hotels. Independent hotels, particularly owner-operated properties with 10 to 100 rooms, rarely have a dedicated revenue team, yet need to keep pace with large-scale corporate revenue management teams at major chain…
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Amaterra Hospitality Group Announces Acquisition of RiverPlace Hotel
Owners of Amaterra Winery and Amaterra Kitchen + Social Club unveils hospitality arm and chooses CoralTree Hospitality group to manage Portland riverfront hotel Portland, OR & Denver, CO – July 2026 / NewsmakerAlert: Amaterra Hospitality Group, owners of Amaterra Winery in Portland and Amaterra Kitchen + Social Club in Bend, announces its next chapter: the acquisition of Portland’s landmark RiverPlace Hotel, a distinctive waterfront destination. This marks the beginning of a new chapter for the property, as Amaterra…
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Trust and communication are key to direct bookings, not lower price, new survey finds
MANSFIELD, UK, 14 July — The Simply Owners Holidaymaker Survey 2026 has found that guests booking accommodation directly are moving beyond simple price-based decisions, and actively seeking the personal touch and accountability that only a direct relationship with a property owner can provide. The report from the UK-based site offering holiday rentals with no commissions or booking fees found that 75% of respondents are likely or very likely to book direct again in the next 12 months, so owners who can master the “loyalty…
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Every Hotelier Deserves the PMS They End Up Building
The other day, I came across yet another LinkedIn post from someone explaining how to build a PMS over a weekend using AI. Three prompts. Two screenshots. One inspirational GIF. Revolution accomplished. All it needed was a Vangelis soundtrack and it would have looked like the director’s cut of Blade Runner for hoteliers. The problem is that we’ve started confusing the ability to generate software with the ability to manage complexity. Those are two very different things. A PMS isn’t just a sleek dashboard with a few…
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RMS appoints Rich Steers as Chief Product & Technology Officer to accelerate product innovation
Melbourne, Australia, 21 July 2026 – Leading hospitality platform RMS has announced the appointment of Rich Steers as Chief Product & Technology Officer (CPTO), further strengthening its executive leadership team as the company continues to invest in product innovation and global growth. Rich joins RMS with more than 25 years’ experience building and scaling SaaS platforms across product, engineering and technology. Most recently, he served as CPTO at ROLLER, the category leading cloud-based venue management platform for…
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Global Hospitality Industry Platform For 25 Years, Marks U.S. Debut
Passport To Disruption: PurchasePlus, Leading Australian-Based AI-Forward Procure-To-Pay With Customers Including Marriott, Accor & IHG Plus A New Majority Investment From Texas-Based Strattam Capital, PurchasePlus Is Poised To Modernize Dated Industry Norms With Real-Time Transactions, Client-Controlled Invoicing & More SAN ANTONIO, TEXAS, JULY 29, 2026 – After 25 years of lifting up the global hospitality procurement industry from Down Under, PurchasePlus (www.purchaseplus.com) has just officially marked its U.S. debut. The…
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Hope Street Hotel grows direct revenue as guests book more of their stay online
LONDON, 6 JULY, 2026 – Hope Street Hotel, Liverpool’s independent destination hotel, reported an 18% year-on-year increase in direct revenue as guests increasingly add spa experiences, dining and gifting alongside room bookings through Journey’s hospitality performance platform. The results demonstrate how experience-led retailing is becoming a significant driver of direct revenue growth for hotels. By making rooms, dining, spa and gifting part of a single booking journey, operators are capturing more spend before arrival…
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Fired by an Algorithm, Reinstated by a Judge
A few months ago, during a conference, a hotelier told me— with the enthusiasm of a child who had just discovered dinosaurs: “In five years, we won’t need half our staff anymore.” He said it with a smile. I smiled a little less. This week, I read about a Chinese court ruling that an employer cannot dismiss a worker simply because an AI system is capable of performing the same job. The story is interesting for reasons that go far beyond labor law. For once, someone had the courage to distinguish between technological progress…
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US vacation rental revenue pacing 26% higher YoY for September as summer travel extends later into the season
KeyData’s US Summer Index shows rate growth carrying revenue gains across nearly every region as demand growth levels off Santa Rosa Beach, Fla., 28 July 2026 — US short-term rental revenue is pacing well ahead of last year for the rest of the summer, with September currently showing the strongest forward revenue pace. KeyData‘s US Summer Index shows revenue growth continuing to be driven by pricing strength, even as booking demand levels off. September pacing well ahead as travel extends later into the season September is…
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IDeaS Named a Leader in Inaugural IDC MarketScape for Hospitality Revenue Management Systems
MINNEAPOLIS—July 16, 2026 — IDeaS, a SAS company and a provider of AI-powered hospitality revenue management software, today announced it has been named a Leader in the IDC MarketScape: Worldwide Revenue Management Systems in Hospitality 2026 Vendor Assessment. The recognition comes as hospitality revenue management enters a new era, evolving from standalone pricing tools into integrated commercial intelligence platforms. According to the IDC MarketScape, “The hospitality revenue management system market is at a genuine…
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Hope Street Hotel grows direct revenue as guests book more of their stay online
LONDON, 10 JULY, 2026 – Hope Street Hotel, Liverpool’s independent destination hotel, reported an 18% year-on-year increase in direct revenue as guests increasingly add spa experiences, dining and gifting alongside room bookings through Journey’s hospitality performance platform. The results demonstrate how experience-led retailing is becoming a significant driver of direct revenue growth for hotels. By making rooms, dining, spa and gifting part of a single booking journey, operators are capturing more spend before arrival…
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PPDS brings modern luxury and limitless entertainment to historic five star Bellevue
Syrene hotel with Philips MediaSuite TV installations Delivering modern luxuries to the 18th century hotel in Sorrento, Philips MediaSuite TVs with cast built in are now bringing seamless access to millions of movies, TV shows, games, and streaming apps to guests at one of Italy’s most prestigious and exquisite hospitality destinations. Amsterdam, June 29, 2026: PPDS, the exclusive global provider of Philips Professional Displays, is proud to announce that its market leading range of Philips MediaSuite TVs has been chosen to…
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Travelers trust AI enough to start. Not enough to book
The Adobe data from May 2026 showed something that doesn't resolve cleanly. AI-referred visitors to travel sites spent 70% longer per visit than visitors from other sources. They bounced 41% less. By every engagement measure, they arrived with more intent than the average visitor. And they converted 28% less. High engagement, low conversion. The instinct is to look at the booking path — the rate presentation, the booking engine, the checkout flow. Something in there isn't closing. That instinct may be looking at the wrong…
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ConnexPay Launch Hotel PayValet to Eliminate Hotel Payment Friction for Travel Management Companies
New managed service helps TMCs deliver a smoother hotel check-in experience, simplify reconciliation, and provide valuable data back to their clients Plano, TX – August 2026 / NewsmakerAlert: ConnexPay, the unified payments platform that connects customer PayIns to supplier PayOuts, announces the launch of Hotel PayValet, a managed hotel payment service designed to help travel management companies (TMCs) solve one of the most persistent operational challenges: ensuring virtual card payments are delivered and verified before…
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Smoking and Vaping Incidents Fell 23% Across Dallas-Area Hotels Following City’s Indoor Vaping Ban, New Rest Data Shows
Air Quality Monitoring Company Releases Findings as Dallas Welcomes World Cup Crowds and Texas Tightens Smoking and Vaping Rules Statewide Dallas, TX, July 7, 2026— Smoking and vaping incidents across a group of Dallas-area hotels declined 23% in the six months following the city’s indoor vaping ordinance and the adoption of air quality monitoring technology, according to new data released by Rest, a hospitality technology company that specializes in room-level air quality monitoring and smoking detection. The analysis…
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Hospitable launches Business Dashboard to show every host their most valuable next move
A redesigned home screen turns Hospitable into a personalized guide, surfacing tailored, ranked recommendations that help hosts of every size earn more and run their business better. SAN FRANCISCO, 20 AUGUST 2026 – Hospitable, the short-term rental industry’s top operating system, today launched its Business Dashboard, a reimagined home screen that tells each host the most valuable next action to take. Rolling out to all users today, it reads a host’s account and surfaces personalized, ranked recommendations tailored to their…
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RMS and TrustYou partner to give hoteliers a unified view of every guest
MELBOURNE, Australia — 29 July 2026 — As the hospitality industry looks for ways to overcome fragmented guest data, RMS, a leading hospitality platform for hotels, motels, serviced apartments, short-term rentals and campgrounds, has announced a new integration with TrustYou, an AI-powered Customer Data Platform. The integration enables hospitality operators to bring guest information from multiple systems together in real time, creating a single, unified “Golden Profile” for every guest. By replacing disconnected records with…
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