When Hotel Technology Works, You Don’t Notice It - 10 Minutes News for Hoteliers

6 min

When Hotel Technology Works, You Don’t Notice It

🛌 In 2026, hotels are focusing on practical tech designs, prioritizing wireless charging and accessible power outlets over outdated USB ports. Fast, reliable Wi-Fi, described as essential, should be free. Yotel New York Times Square offers automation through self-service kiosks and a robotic luggage system, Yobot, streamlining check-in and luggage storage. Manager Jorge Tito emphasizes respecting guests' time. The Mosser is another example, offering simplicity and tech-friendly amenities for conference attendees in San Francisco.

1 min

Sunborn London Case Study: Seamless Tech for Luxury Hospitality

📱 Sunborn London's operational efficiency improved with automated, real-time updates for Front Office, F&B, and Housekeeping. Guests now enjoy online check-in, Digital Dine ordering, and personalized service, enhancing their experience. The seamless system rollout by Shiji included responsive support and reduced training time with familiar interfaces. Payment processing is secure and PCI-DSS compliant, involving encrypted transactions and fraud controls. Unified systems ensure data consistency, reduced errors, and effective cross-department communication.

4 min

Marriott International Shares Company-Wide Milestones From 2025

🏨 Marriott International achieved substantial growth in 2025, adding over 700 properties and nearly 100,000 rooms, with net room growth of 4.3%. The company signed nearly 1,200 deals globally, including record highs in CALA, APEC, and Greater China. The midscale segment grew by over 50%, with 216 open properties. Luxury deals reached 114, with significant signings in EMEA. Marriott also completed 55 branded residential deals, marking a 50% increase from the previous year.

1 min

December 2025: European hotels deliver a final sparkle ahead of 2026

📍 In December, European hotels saw a RevPAR increase of +6.1% to €80.2, with occupancy rising by +2.2 percentage points to 63.7% and average rates increasing by +2.4% to €125.8. The Spain–France–Italy trio and the Alpine arc drove this growth, while corporate markets like Germany and parts of Benelux showed mixed results. December acted as a year-end boost for hoteliers, benefiting from high-demand periods and premium customers.

2 min

December 2025: European hotels deliver a final sparkle ahead of 2026

🌍 France joined the leading hospitality markets in December 2025 with a RevPAR growth of 8.5%, close to Spain's 5.7% and Italy's 7.3%. In Spain, Madrid's RevPAR increased by 9.1%, while Bilbao saw a 14.7% rise. Italy's Rome led with a 14.5% gain, and Venice saw a 10.8% increase. The Alpine arc showed strong growth, with Austria up 13.2% and Switzerland 9.2%. The UK grew modestly at 1.8%, while Germany's RevPAR rose by 3.3%.

3 min

Hilton Details Net Unit Growth and Development Momentum in 2025

📈 Hilton, in 2025, added nearly 800 hotels and 100,000 rooms, achieving a 6.7% net unit growth. 🌍 With more than 3,700 hotels under development, totaling over 520,000 rooms, Hilton signed 1,000 new hotels or 140,000 rooms. New brands include Apartment Collection and Outset Collection. 🚪 Over 1,000 luxury hotels are globally operational, with 200 new properties in 2025. 🌟 Hilton operates 9,000 hotels in 143 countries, welcoming 233 million guests in 2025. 📈

4 min

Madrid prepares for its most anticipated debut: Nômade Temple Madrid Opens Spring 2026

🏨 Opening in March 2026, Nômade Temple Madrid marks Nômade's first European venture. Located on Gran Vía, it features 93 rooms, including two penthouses. The Main Restaurant seats 112 guests, while the rooftop bar offers city views. The GÖN House of Healing spa includes a hammam and cryotherapy. The Monopol space spans 300 sqm for cultural events. Designed as both a sanctuary and social hub, it merges luxury with cultural immersion.

0 min

Fast, Confident, Ready: Setting a New Standard in Accelerating RMS Time to Value

2 min

IHG Hotels & Resorts and Ruby Group Bring Its First U.S. Ruby Hotel to Chicago

📍 IHG Hotels & Resorts will launch Ruby Hotels in downtown Chicago. Who? Ruby Group with Berk Properties. What? Transform the Inn of Chicago into a 22-story hotel with 412 rooms. When? Renovation starts in 2026, opening planned in 2027. Where? One block east of the Magnificent Mile, Chicago. How? Through a 30-year franchise agreement and a comprehensive renovation. IHG aims to expand Ruby to 120 global hotels in 10 years and 250 in 20 years, leveraging its German roots.

3 min

New Hospitable data reveals the industry is leaving millions in direct booking revenue behind

📈 San Francisco, 26 January 2026 – Hospitable’s Abandoned Bookings feature, launched in late 2024, helped recover over $3.1 million in direct booking revenue. This highlights a blind spot in booking strategies where high-intent demand is lost. CEO Pierre-Camille Hamana emphasizes that hesitation at checkout, not disinterest, costs the industry. The feature automates follow-ups, reclaiming lost bookings. Hospitable, launched in 2016, has processed $4.6 billion in reservation income by 2024.

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