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Recent posts

Types of AI Agents: Definitions, Roles, and Examples

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Types of AI Agents: Definitions, Roles, and Examples

  • Automatic
  • 24 January 2026
🤖 AI agents are evolving to execute real actions, moving beyond simple predictions. These agents adapt using reflex, model-based, goal-based, utility-based, and learning approaches, balancing predictability and adaptability. The choice of agent depends on task complexity; simple tasks need basic agents, while dynamic tasks require planning. Successful AI agents combine reflexes, planning, and learning, with gradual scaling. As AI stakes rise, they demand early consideration of autonomy, control, and governance to prevent cascading errors in workflows.
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  • 2 min

Mews raises €255M to accelerate AI and automation in hospitality

  • Ana-Maria Stanciuc
  • 24 January 2026
💻 Amsterdam-based Mews has secured €255 million ($300 million) in Series D funding, valuing the company at $2.5 billion. Founded in 2012 by Richard Valtr and Matt Welle, Mews supports over 15,000 properties across 85 countries, processing 42.3 million check-ins and nearly $20 billion in transactions in 2025. The investment aims to advance AI and automation in its hotel management platform, enhancing operational efficiency and guest experience. The round is led by EQT Growth, with participation from Atomico and HarbourVest Partners.
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Oliver Hospitality adds The Nashville Reserve To Its Collection

  • Automatic
  • 24 January 2026
🏨 Oliver Hospitality, based in Nashville, is expanding with two new properties: The Nashville Reserve and The Sarasota Modern. The Nashville Reserve features 61 units catering to both short and long-term stays, with full kitchens and in-unit washers. Located near the Tennessee Capitol, the hotel includes a gym, outdoor fireplace, and meeting spaces for up to 80 people. This marks Oliver Hospitality's third hotel in Tennessee and its first venture into residential-style lodging and the Florida market.
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Coral Sands Inn & Cottages Debuts Second Phase of Inspired Transformation

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  • 24 January 2026
🏝️ AJ Capital Partners completed Coral Sands Inn & Cottages' second renovation phase in 2024 on Harbour Island, Bahamas. The transformation includes 41 redesigned accommodations, a new sea cottage, a padel court, and pool-side cabanas. Phase one, unveiled in December 2025, featured 14 redesigned cottages and new dining concepts. A spa is set to open in 2026. The hotel was named in Condé Nast Traveler's Gold List 2026, cementing its reputation as a top destination.
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Evolution Hospitality Selected to Manage Balfour Miami Beach

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  • 24 January 2026
🏨 Evolution Hospitality, part of Aimbridge Hospitality, has taken over management of the 82-room Balfour Miami Beach, an Art Deco hotel since 1940 in SoFi, Miami Beach, Florida. Chosen by FullG CRE Investments for their expertise with luxury lifestyle hotels, Evolution aims to elevate the hotel's brand. Balfour Miami Beach is near Ocean Drive and home to Laurel Miami and SoFi Coffee. The hotel recently joined Wyndham's Registry Collection.
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Hospitality Careers Stall When You Avoid These Conversations – Melissa Maher

  • Josiah Mackenzie
  • 24 January 2026
📚 Chapters break down essential topics on leadership and personal development: 00:00 - Intro, 01:58 - Book origins, 03:37 - Responsibility, and 04:17 - Presence. Key insights include 05:53 - Authenticity, 07:34 - Trust, 09:24 - Perfectionism, 11:51 - AI leadership, 13:00 - Communication, and 15:26 - Clear asks. Learn about 16:56 - Adapting, 18:29 - Stakeholder management, 20:03 - Personal branding, 21:49 - Visibility, 23:41 - Women's leadership, 27:09 - Feedback, 29:20 - Effective training, 31:16 - Additional resources.
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Driftwood announces Carlos Rodriguez Jr. as CEO

  • Tatiana Valenzuela
  • 23 January 2026
🏠 Carlos Rodriguez Jr. has been appointed CEO of Driftwood Capital, succeeding his father, Carlos Rodriguez Sr., who co-founded the firm in 2015 and will continue as executive chairman. Over the past decade, Driftwood Capital has expanded significantly, managing approximately $3.5 billion in hospitality assets and over 80 hotels. The firm has more than $1 billion in projects under development and has participated in over $2 billion in loan originations.
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Confirmed -> ChatGPT Checkouts to Take 4% Cut of Shopify Merchant Sales Remember, Google and Bing will not take a cut. Advantage Google (again): "Merchants’ products will be available for purchase… | Glenn Gabe

  • Glenn Gabe
  • 23 January 2026
💸 Shopify merchants will incur a 4% fee on sales via ChatGPT’s checkout. Meanwhile, Google and Microsoft chatbot checkouts remain fee-free. This decision could potentially impact merchants' preferences for AI checkout tools. Additionally, this 4% fee is in addition to standard Shopify transaction fees, including payment processing costs.
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#hospitality #revenuemanagement #otastrategy #hoteloperations #distributionstrategy #hotelleadership #adr #occupancy #revpar | Suresh Kumar Sharma

  • Suresh Kumar Sharma
  • 23 January 2026
📊 Booking.com boasts the highest booking volume but suffers from a high cancellation ratio. It's ideal for base volume generation and new hotel visibility. Expedia excels in higher ADR with fewer cancellations, suitable for quality revenues and business segments. Agoda, strong in Asia, provides fast last-minute pickups but lower ADR, perfect for distressed inventory. Choose Booking.com for volume, Expedia for revenue quality, and Agoda for last-minute optimization. OTAs should complement your revenue strategy, not compete.
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HEI Assumes Management of Four Marriott-Branded Hotels in Orlando, Florida

  • LODGING Staff
  • 23 January 2026
🏨 HEI Hotels & Resorts acquired four Marriott-branded properties in Lake Buena Vista, Orlando, Florida, with 1,590 rooms total. The portfolio includes the Sheraton Orlando Lake Buena Vista Resort and three Marriott Orlando Village hotels. The Sheraton, with 490 rooms, is undergoing renovations, featuring 40,000 sq. ft. of meeting space. Nearby attractions include Disney and Universal parks. HEI aims to enhance performance and value through strategic management with L&R Hotels.
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