Jeffer Mangels Butler & Mitchell LLP Announces Firm Name Change as It Enters Its 45th Year - 10 Minutes News for Hoteliers

1 min

Jeffer Mangels Butler & Mitchell LLP Announces Firm Name Change as It Enters Its 45th Year

📖 Jeffer Mangels Butler & Mitchell LLP will change its name to Jeffer Mangels & Mitchell LLP (JMM) on February 1, 2026, marking its 45th year. The firm, founded in 1981 by Bruce Jeffer, Robert Mangels, and Burton Mitchell, operates in Los Angeles, San Francisco, and Orange County, serving clients globally. JMM plans leadership changes and a new website as part of its strategic vision. The firm is known for its success in complex transactions and legal counsel.

24 min

“The Taylor Swift of Travel AI” on Agentic AI, Organizational Upskilling, and Trust – Janette Roush, Brand USA

💻 Josiah and Janett discussed AI advancements in 2025 and expectations for 2026, highlighting Claude Code's capabilities in web development and automating processes. Janett utilized Claude Code to create a personal website and improve Brand USA's state fact sheets. She emphasized the importance of AI in tourism and launched the "America the Beautiful" campaign with AI interactions on the website. Janett also focused on internal upskilling, industry-wide training, and advocating for a data-centric role for DMOs.

6 min

Lodging CEOs question the value of a hotel investment. Is the industry at an inflection point?

🏨 U.S. hotel revenue per available room fell by 0.3% in 2025, but a minimal increase is expected in 2026. Inbound U.S. travel dropped by 5.4%, with international arrivals declining from 72.4M in 2024 to 68.5M in 2025. Canada led U.S. travel spending at nearly $16B despite a 25.1% visitation decrease. Noble Investment Group saw a strong 2025, with Q4 up 7% and January 2025 up 8%. Marriott's luxury segment and conversions fueled growth, with 40% of new openings attributed to conversions.

3 min

Shatterproof honors Marriott International CEO with Hospitality Hero Award

💸 Anthony Capuano, CEO of Marriott International, received the 2026 Shatterproof Hospitality Hero Award at the Ninth Annual Shatterproof Hospitality Heroes Reception in Los Angeles, CA. The event, aligned with ALIS, raised $2.1 million with 75 participating hospitality companies. Founded by Gary Mendell in 2012, Shatterproof has raised over $12 million since 2016. Data reveals 17% of hospitality employees had substance use disorders, prompting industry-wide efforts to reduce stigma and support well-being.

3 min

What 219 TripAdvisor Reviews Reveal About The Neighborhood Hotel Little Italy – Chicago, IL

🏨 Chicago, IL — A comprehensive analysis of 219 TripAdvisor reviews from October 2023 to January 2026 for The Neighborhood Hotel, Little Italy shows a 4.9 out of 5 rating, with 94% rated five stars. 24% of guests cited proximity to UIC, Rush Hospital, or the Illinois Medical District. 50.2% mentioned the neighborhood. Small details like design and coffee were noted by 36.1% and 21.0%, respectively. The findings highlight how neighborhood integration and institutional proximity drive demand.

2 min

The Inn at Sundance Mountain Resort Opens

🏖 Sundance Mountain Resort in Utah announced the opening of the Inn at Sundance Mountain Resort, a 63-room ski-in/ski-out hotel, at the base of the Outlaw Express lift. Designed by Fettle Design and built by BSA Architects, it features two wings connected by a footbridge over the North Fork Provo River. The Inn offers a wellness-focused experience, public spaces like the Living Room, and an art gallery with works from local and international artists, including Tony Foster.

3 min

BARK Air Launches BARK Happy Concierge Service

🐶 New York, February – BARK Air launched BARK Happy at The Windsor Court, New Orleans, replacing the pet fee with a hospitality charge for dogs. The service offers a concierge team, pre-arrival planning, custom amenities, and itineraries. Features include BARK Happy Pack Walks, The Barktail Lounge, and Canine Comfort Wellness Kits. Michael Novotny, President of BARK Air, highlights this as a high-touch service model. Ralph Mahana, GM of The Windsor Court, praises the initiative for elevating canine hospitality.

8 min

How Google Maps quietly allocates survival across London’s restaurants – and how I built a dashboard to see through it

📚 Using data from over 13,000 restaurants, a machine-learning model was built to rethink Google's ratings of London eateries. This model, a gradient-boosted decision tree, considers review volume, cuisine, and location. Insights show algorithm-driven market dynamics favor chains while new independents struggle. A London food dashboard was created, revealing algorithmic influences and identifying underrated gems. Central London remains dominant, with algorithmic visibility shaping culinary diversity. Platforms like Google Maps act as market makers, impacting economic survival by controlling visibility.

1 min

Prime Investment Properties Announces Sale of Silver Inn in Silverthorne, Colorado

🏨 Prime Investment Properties announced the sale of the Silver Inn, a 30-room hotel, to the Town of Silverthorne, Colorado. This marks their second hotel transaction in two weeks. The sale highlights Colorado's strong mountain hospitality market. The Crexi Auction team, led by Anthony Falor, played a crucial role in marketing. The transaction supports Silverthorne's long-term vision. First American Title Insurance Company provided closing support.

6 min

How Hotels Can Decode Guest Sentiment at Scale Using SentimentAI

📝 SentimentAI, part of TrustYou’s Customer Experience Platform, analyzes guest feedback across 700+ categories in 23 languages without translation loss. It transforms unstructured reviews into structured data, clarifying guest sentiments and their impact on satisfaction. This system detects patterns across properties, identifies key issues, and calculates Impact Scores, enabling precise, data-driven decisions. It helps hotels improve resource allocation, marketing messaging, and brand consistency, offering a competitive advantage through actionable insights derived from guest feedback.

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