To start off the year and to follow up on my article "Can We Please Not Say Hybrid, Please?" from the 2026 Hospitality Yearbook I sat with Josiah Mackenzie again for the Hospitality Daily podcast -… | Matthias Huettebraeuker - 10 Minutes News for Hoteliers

2 min

To start off the year and to follow up on my article "Can We Please Not Say Hybrid, Please?" from the 2026 Hospitality Yearbook I sat with Josiah Mackenzie again for the Hospitality Daily podcast -… | Matthias Huettebraeuker

📖 January 2026, Hospitality Daily podcast: Josiah Mackenzie and I discussed how hybrid models are an interim phase needing transformation, similar to the Toyota Prius's role as a catalyst rather than a permanent solution. We emphasized a shift to metrics of engagement and duration over footprint and frequency. Legendary hotels like the Paris Ritz and Chateau Marmont thrived by fulfilling essential human needs, fostering connection and community, highlighting the importance of presence in hospitality over standardization.

1 min

Domes Resorts expands into the Spanish market with Baobab Suites in Tenerife

🏨 Domes Resorts has entered the Spanish market by taking over Baobab Suites in Tenerife, located in Costa Adeje. Baobab Suites features 125 suites, three restaurants, and several private pools, earning a 92% satisfaction score on TripAdvisor. It has added a wellness and sports area with four paddle courts, a beach volleyball court, and yoga facilities. This move enhances Domes Resorts' international presence, aiming to expand in both mature and emerging tourism markets.

3 min

No More Guesswork: How Pace Analytics Uncovers the ‘Why’ Behind Hotel Performance Changes

📈 Pace Analytics, by LodgIQ, streamlines revenue management by integrating root-cause insights directly into the RMS, saving time on analysis. It enables users to filter data by room type, segment, or distribution channel and view up to a year of pickup data in one screen. This tool allows revenue managers to diagnose performance shifts swiftly, providing transparency and eliminating the need for multiple systems, thereby significantly reducing daily tasks and enhancing strategic focus.

4 min

Never Fall in Love with Ideas. Simone Puorto Interviewed on Tasto9

💬 Simone Puorto was featured on Tasto9, an Italian podcast by Bee Family, hosted by Emilio Zorini. He shared his professional journey in hospitality, emphasizing intellectual mobility and the importance of unlearning. In 1999, Puorto developed a proto PMS while working night shifts at a Trappist hotel. He now leads Travel Singularity, advocating for transparency and client-focused consultancy. His career spans over 20 years, consulting for numerous international hotel groups and travel tech vendors.

2 min

Perfection Isn’t Luxury. Recovery Is. In luxury hospitality, perfection is a myth. The wrong dish will arrive. A room won’t be ready. Something will be missed. What separates good brands from… | Rinku Madan

Blog Post Excerpt 💸 The Ritz-Carlton Hotel Company employs a $2,000 rule, empowering staff to resolve issues autonomously, enhancing guest experiences. Four Seasons Hotels and Resorts conducts daily shift handovers to prevent recurrence of errors, turning complaints into personalized care. Danny Meyer creatively addressed a beetle in a salad at Gramercy Tavern with humor, fostering loyalty. Successful brands leverage mistakes for loyalty, prioritizing autonomy and empathy over avoiding issues, transforming errors into memorable stories.

4 min

Dubai Holding expands European hospitality portfolio with acquisition in Mallorca

🏠 Dubai Holding has acquired the five-star Jumeirah Mallorca in Port de Sóller, Mallorca, Spain, from Deka Immobilien. This acquisition aligns with Dubai Holding's strategy to invest in high-quality international assets, adding to their portfolio of 34 hotels, including 5 Jumeirah hotels in Europe. Jumeirah Mallorca, featuring 121 rooms with Mediterranean views, holds LEED Platinum certification. Dubai Holding, founded in 2004, operates globally across 30 countries with over AED 500 billion in assets.

2 min

Still Grand, Just Grander – The Grand Hotel Vanuatu to Reopen on 6 March, 2026

🏨 Who? The Grand Hotel Vanuatu. When? Reopens 6 March 2026; casino reopened 4 December 2025. Where? Port Vila, Vanuatu. What? The hotel is reopening with 74 revamped rooms and suites, featuring harbour views, private balconies, and marble bathrooms. How? Extensive restorations followed the December 2024 earthquake, including updated structural systems and a new coral exterior. Why? To symbolize resilience and showcase enhanced comfort and style in Port Vila’s only waterfront four-star hotel.

2 min

Optimise Your Hotel Website in 8 Easy Steps – FREE Checklist

💻 In 2026, hoteliers need an optimized website, acting as a virtual front desk, to enhance direct bookings and revenue. The Hotel Website Optimisation Checklist provides 8 steps focusing on performance, UX, SEO, and more. USERGUEST, a tech tool, integrates seamlessly with hotel systems, using Rev Marketing Automation to increase bookings and revenue. A 30-day free trial offers complete access to its features, ensuring a user-friendly booking experience and improved inventory management.

2 min

Mateja Simic Crowned World’s Best Receptionist by Bucherer 2026

🏨 15th January 2026, Brussels: The AICR declared the World’s Best Receptionist winners at The 30th World’s Best Receptionist by Bucherer. Mateja Simic from The St. Regis Doha, Qatar, topped the contest, followed by Alicja Panek from Poland and Andrea García Santamaría from the UK. The awards celebrate exceptional front office hospitality standards, with more than 1,400 AICR members from 30 countries participating. The event was sponsored by Bucherer, Forbes Travel Guide, and EHL Hospitality Business School.

4 min

HVS Europe Hotel Transactions Bulletin – Week Ending 16 January 2026

🏨 Criterion Capital acquired the 732-room St Giles London Hotel from IGB Berhad for £220 million. LondonMetric purchased nine Premier Inn hotels with 955 rooms for £89 million, and Hoteles Globales acquired three hotels in Mallorca with 488 rooms from Cerberus. ECE acquired Staybridge Suites in Liverpool and Newcastle for £25 million, and Bagatelle purchased Hôtel La Pérouse in Nice for €60 million. Alfred Hôtels acquired Hôtel Lecourbe in Paris for €17.2 million, while Cretan Investment Group bought Hilton Garden Inn Athens Syggrou Avenue.

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