Automatic - 10 Minutes News for Hoteliers

6 min

Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and email – the resort sought a solution to automate responses, improve efficiency, and maintain its signature personalised service.

5 min

Hotels Save 500+ Hours Annually With Modern PMS Platforms, According to the HotelTechReport 2026 PMS Impact Study

New data from the HotelTechReport 2026 PMS Impact Study reveals a striking operational shift: modern property management systems (PMS) now save many hotels more than 500 hours of labor every year, transforming the hotel management software from a back-office tool into one of the most strategic systems in hospitality.

2 min

GCSTIMES Eco Slippers, A Sustainable Touch for the Holiday Season

With 10 more days remaining until Christmas, hotels and resorts worldwide are entering one of the most dynamic periods of the year. Lobbies are being transformed into festive showcases, seasonal amenities are being refreshed, and teams are fine-tuning every detail to meet the expectations of holiday travelers seeking warmth, joy, and elevated guest experiences.

5 min

On-Site Training: Always a Smart Option

Remote learning has become a practical and reliable tool, teaching us anything from how to make a bed to how to organize a closet, all with a few keystrokes or clicks. While remote training offers convenience and flexibility, properties are rediscovering the unmatched value of in-person, onsite training where personalization and hands-on practice support exceptional guest service.

2 min

Serious about reducing marketing costs in 2026? Start here.

If controlling expenses is a priority for 2026, there are several high-impact ways Tambourine customers can immediately reduce marketing and distribution costs—without sacrificing performance.

3 min

Canary and Wyndham Roll Out AI Voice Globally

SAN FRANCISCO, CA (December 10, 2025) — Canary Technologies, the award-winning leader in hotel guest management technology, has announced a global roll out of AI Voice technology with Wyndham Hotels & Resorts, the world’s largest hotel franchisor. Thousands of Wyndham franchisees around the world will now take advantage of Canary’s AI Voice technology.

5 min

The smarter way to hire staff: rethinking hotel recruitment

Talent shortages remain widespread throughout hospitality. The competition for dependable, motivated staff is fierce. Hotel owners, general managers and HR teams are still navigating the fallout of a post-Covid labor market shaped by economic pressure, shifting expectations and reduced mobility in key regions.

When OTAs fail travelers

How algorithmic pricing and weak safeguards turn confirmed reservations into costly surprises Dec 3, 2025 Booking platforms are presenting growing risks for travellers as automated systems, limited consumer protections, and…

1 min

Mastering hotel distribution in an era of regulatory gaps and AI disruption

How shifting rules, powerful platforms, and emerging technologies are redefining control for hoteliers Dec 3, 2025 Hotels are facing a distribution landscape where regulation, technology, and consumer behaviour are no…

2 min

AI moves into the front seat of trip research

A new layer of discovery reshapes how travelers search, compare, and make decisions Dec 3, 2025 Travelers in the United States are increasingly turning to generative AI tools like ChatGPT…

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