Follow eviivo without the noise. This hub gathers the latest news and product updates around eviivo’s booking and property management suite for independent accommodation, curated from trusted sources. Stay on top of a platform built for small hospitality businesses.
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eviivo integrates Mr & Mrs Smith to support curated distribution for boutique and luxury hotels
20 May 2026LONDON, 20 May, 2026 – eviivo, the all-in-one property management system (PMS) for independent hotels and vacation rentals, has added a channel integration with Mr & Mrs Smith, enabling properties in the curated
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eviivo partners with DirectBooker, enabling independent hotels to get found and booked on ChatGPT and Claude
7 May 2026LONDON, 7 MAY 2026 – eviivo, the all-in-one property management system (PMS) for independent hotels and accommodation providers, has become the first PMS partner of DirectBooker, giving thousands of independent hotels a new
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eviivo Suite Named “Hotel PMS Platform of the Year” in 2026 TravelTech Breakthrough Awards
6 May 2026Award recognizes eviivo’s all-in-one property management system for helping hoteliers simplify operations, grow revenue and improve guest experience. LONDON, May 6, 2026 – eviivo, the all-in-one property management system (PMS) for hotels, short-term
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DirectBooker Partners with Five of World’s Largest Hotel Groups to Integrate Real-Time Data in AI Assistants
6 May 2026💻 DirectBooker partners with five of the top ten largest hotel groups, including BWH Hotels and Radisson, to integrate real-time hotel data into ChatGPT and Claude. Their platform covers brands with over 250 million loyalty members. By leveraging the Model Context Protocol, DirectBooker enables up-to-date information sharing, redirecting bookings to official hotel sites. The initiative offers hotels a strategic edge by reducing reliance on OTAs, which typically charge 15-25% commission.
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eviivo launches Device Manager to centralise smart lock and access control for short-term rentals and hotels
23 April 2026LONDON, 23 April, 2026 — eviivo, the all-in-one property management system (PMS) provider for short-term rentals and hotels, has launched Device Manager, a new module within eviivo Suite that centralises smart lock and property
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Short Stay Summit 2026 Returns to London as Regulation, AI and Innovation Reshape the Sector
16 April 2026London, 16 April 2026 — The Short Stay Summit 2026 returns to Old Billingsgate in London, on 22nd April, bringing together the short-term rental industry’s key players to explore the challenges and opportunities shaping
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41% of Independent Hotels in Europe Using AI Tools, with 16% Planning Adoption, Study Shows
23 March 2026💻 London, 23 March 2026: Independent Accommodation Day (24 March) highlights the adoption of AI by independent accommodation providers to enhance efficiency. PwC forecasts 1.5% RevPAR growth and 1.2% occupancy growth in the UK hotel sector for 2026. A survey of 1,485 European hotels reveals 41% of independents use AI, with 16% planning adoption. Meanwhile, 78% of hotel chains use AI, yet only 7% have a company-wide strategy. AI helps independents maintain personalized guest experiences.
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Independent accommodations accelerate AI use in a more demanding 2026 market
23 March 2026LONDON, 23 March, 2026 – Ahead of Independent Accommodation Day on 24 March, industry data suggests independent accommodation providers are increasingly turning to practical AI tools to improve efficiency and stay competitive in a
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The tourist tax debate returns: what it means for London hotels
16 February 2026🛒 London, 2026: A proposed 3% tourist tax could generate over £350m annually for the city, with Central London alone contributing £275m. Hoteliers fear this levy, amid 20% VAT and rising costs, threatens competitiveness. Westminster could raise £95m, while Camden, Kensington and Chelsea, and Tower Hamlets may exceed £20m each. Critics argue this tax, alongside high VAT, could make the UK less appealing to tourists, pushing the VAT rate to 27%. Industry seeks clarity on fund allocation.
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Rethinking Digital Strategy: Why Messaging Channels Are More Effective Than Hotel Guest Apps
1 December 2025💬 2025 trends show hotel apps are underutilized for in-stay communication. In a survey by eviivo, 60% of 450 travelers prefer SMS or WhatsApp, with just 4% opting for hotel apps. Global Business Travel Association found 61% of business travelers downloaded hotel apps, mainly for reservations and rewards, not communication. Instant messaging like SMS boasts 98% open rates. Operators are advised to focus on familiar channels and integrate AI for efficient, personalized guest interactions.
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Hotels prepare for AI-powered bookings as ChatGPT goes live
24 October 2025This article was written by Hospitality Today. Click here to read the original article Direct connections to AI search platforms could redefine hotel distribution and challenge ota dominance Oct 24,
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Independent Hotel Show unveils 2025 line-up of design partners
2 October 2025🏨 The Independent Hotel Show, in partnership with James Hallam Insurance Brokers, happens on 6-7 October 2025 at Olympia. Seven design studios, including DV8 Designs and SASI Studio, are tasked with interpreting the theme “Redefining Luxury.” Key areas include the Hotel Business Stage by DV8 Designs, Members Suite by Black Ivy, and Innovation Stage by Design Command. The event, essential for hoteliers, promises fresh design concepts and networking opportunities.
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Nido Living selects eviivo to raise…
29 August 2025🏨 Nido Living partners with eviivo to expand into short-stay hospitality across its Iberian portfolio, focusing on Madrid’s Nido Príncipe Pío and Valencia’s Nido Malvarrosa. Since late 2024, over 18,000 guests have stayed, with Nido Príncipe Pío setting a record of 782 room nights in one day. Nido Malvarrosa exceeded 2,000 room nights in its first two weeks and achieved over 80% occupancy by May 2025, surpassing the regional average of 55%. 🏨
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AI, guest experience, and hybrid hospitality to top the agenda at Independent Hotel Show 2025
20 August 2025🏨 6-7 October 2025, Olympia, the Independent Hotel Show features over 80 industry leaders across three stages discussing trends in independent luxury hotels. Key topics: redefining luxury, AI, occupancy, ADR, RevPAR, boutique design, hybrid hospitality, and accessibility. Highlights include sessions led by Roger Saul, Michael Rao, Eloise Hanson, and Scot Turner. Panels delve into cost management, selling hotels, and hybrid hospitality. Practical insights on AI use and design are provided, with a focus on enhancing guest experience and supporting hotel…
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AA announces shortlists for Hospitality Awards 2025
18 August 2025🏆 On September 22, 2025, the AA Hospitality Awards will take place at JW Marriott Grosvenor House, London, showcasing 18 categories. New for 2025 is the ‘Rising Star’ award, with finalists from Fischer’s Baslow Hall, Grantley Hall, and Boys Hall. The Sustainable Award finalists include The Gleneagles Hotel and Mandarin Oriental. Attendees will enjoy a menu by Chef Adam Smith of Coworth Park Hotel, Berkshire. Key awards also include AA Inn, B&B, and Restaurant with Rooms of the Year.
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Independent Hotel Show opens registration for 2025
8 August 2025🏨 Registration is open for the Independent Hotel Show 2025 on 6–7 October at Olympia London. This event, focused on the boutique, independent, and luxury hotel sector, will feature over 200 suppliers and host thousands of hoteliers, designers, and decision-makers. The 2025 theme, “Redefining Luxury,” explores shifting guest expectations through live content across three stages. The event includes the Independent Hotel Show Awards, celebrating industry leaders with categories like Independent Hotel of the Year and Hotel Rising Star.
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eviivo Integrates SMS and WhatsApp into Unified Guest Messaging Hub
30 July 2025📱 eviivo, a property management system, launched a new WhatsApp and SMS integration for its AI-powered Guest Manager. Text messages boast a 98% open rate, significantly higher than emails. This feature targets regional preferences: WhatsApp in Europe and SMS in the U.S., defaulting to SMS if needed. Users report potential savings of £300 per month. Operators in the US, UK, and France appreciate the enhanced guest communication and cost savings.
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eviivo helps operators reach guests faster with 5x higher open rates, via SMS and WhatsApp
30 July 2025Hospitality businesses—from hotels, rentals, to alternative accommodations—can manage real-time guest conversations across WhatsApp, SMS, and email in one AI-powered inbox. LONDON, Wedneday 30th July, 2025 —eviivo, the leading all-in-one property management
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eviivo launches SMS and Whatsapp features
30 July 2025📲 eviivo, an all-in-one property management system, launched an integration of WhatsApp and SMS into its AI-powered Guest Manager. This feature allows hoteliers to manage communications from one platform. WhatsApp is popular in Europe, SMS in the US, with SMS having a 98% open rate. Michele Fitzpatrick, CEO of eviivo, notes this update helps connect with guests on preferred platforms, enhancing guest satisfaction and communication across properties.
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Frenchospitality Slashes Tech Costs by 75% with eviivo’s All-in-One Platform
18 July 2025📈 44% globally mistrust the travel industry’s AI fraud protection, rising to 50% for sharing economy users. In the UK, that figure is 55%. AI-enabled fraud is considered a greater threat by 69% of respondents. 74% globally are open to extended identity verification for increased security, up from 71% in 2024. Sharing economy support stands at 70%, while 80% in banking prefer stricter checks. Enhanced security measures are crucial, especially in the sharing economy.
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Frenchospitality selects Eviivo to power…
18 July 2025🏨 Frenchospitality partnered with eviivo to centralize operations in Paris and beyond. By switching to eviivo, the boutique hotel operator cut tech costs from 4% to just over 1% of annual revenue, saving up to €9,000 monthly for a 40-room hotel. They achieved a 35% direct booking rate, surpassing the 20% global average, thanks to eviivo’s tools like advanced API, OTA connections, and WhatsApp integration, which also reduced credit card fees by over 1%.
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Hotel Group Frenchospitality selects eviivo to power hybrid portfolio across Europe
15 July 2025Group reduces tech costs by 75% while scaling direct bookings and guest satisfaction across its portfolio of hotels and apartments. LONDON, 15 July, 2025 — Frenchospitality —a Paris-based operator of boutique hotels, residences,
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eviivo unveils advanced PayPal integration to help increase booking conversions
12 May 2025LONDON, 12 May, 2025 – eviivo, an all-in-one property management system (PMS), has enhanced its integration with PayPal, enabling hospitality businesses to offer payment flexibility, help minimise failed transactions, and drive completed and
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eviivo wins “Guest Engagement Innovation of the Year” at 2025 TravelTech Breakthrough Awards
2 May 2025Third consecutive win for eviivo, following previous honours for its mobile app and Channel Manager LONDON, May 1, 2025 – eviivo, the all-in-one property management platform (PMS) serving diverse hospitality businesses, has
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Apaleo Unveils Agent Hub
28 February 2025💾 eviivo, a booking and property management platform, and Breezeway, an operations and guest experience platform, have integrated to streamline property operations and enhance guest experiences. The integration combines eviivo’s AI booking management tools with Breezeway’s AI-driven maintenance expertise. Property managers can save over 40 hours monthly and cut operational costs by up to 30%. The collaboration facilitates real-time coordination of tasks across major booking platforms, reduces overbooking, and accommodates ad-hoc guest requests, ensuring properties meet high standards. Jake Ryan…
