LONDON, 12 May, 2025 – eviivo, an all-in-one property management system (PMS), has enhanced its integration with PayPal, enabling hospitality businesses to offer payment flexibility, help minimise failed transactions, and drive completed and high-value bookings.
As digital payments play a crucial role in helping to reduce abandoned purchases, businesses that use PayPal see an average 62% increase in transaction completion rate. By expanding its PayPal integration, eviivo empowers accommodation providers to capitalise on this trend and help boost their bookings.
eviivo’s existing PayPal integration already offers its customers secure payment capabilities that help boost guest confidence via the PayPal digital wallet. With eviivo’s advanced integration with PayPal, users can now access PayPal’s full card processing and payment services alongside their existing connection, enabling fast transactions with funds credited quickly to the businesses’ PayPal account, while guests are also provided with more choices.
The expanded integration also gives eviivo customers access to PayPal’s Advanced Checkout, a payment solution for accepting and processing multiple payment methods in one place.
The enhanced integration with PayPal strengthens eviivo’s powerful Payment Manager within eviivo Suite, which streamlines and secures payment collection, improving cash flow and security while reducing administrative burdens. Transactions are tracked and managed from a single, unified dashboard, providing full control over financial operations.
For hospitality businesses, enabling advanced PayPal integrations or upgrading their existing integration in eviivo Suite takes just a few clicks, with no complex setup required. Once activated, eviivo’s customers can accept multiple payment options, making it easy to cater to global travellers.
‘More ways to pay’ to drive higher booking conversions
With the expanded integration, eviivo customers can offer guests payment flexibility, including:
- Buy Now Pay Later – an option that allows guests to split payments into interest-free instalments, making higher-value bookings more accessible. For example, ‘Pay in 3’ feature in the UK or ‘Pay in 4’ in the US.
- Credit and debit card processing –businesses can securely accept customer payments directly from a wide range of credit and debit cards, enabling frictionless transactions.
- Apple Pay and Google Pay – provide guests with mobile-friendly payment options.
eviivo’s upgraded PayPal integration includes more features to help reduce failed transactions. With card vaulting, businesses can securely store customer card and billing details to simplify future bookings. The real-time account updater automatically refreshes lost, stolen, or expired card details, helping to prevent unnecessary disruptions.
Built-in Fraud Protection for greater peace of mind
Security is a top priority in hospitality and eviivo’s PayPal integration includes comprehensive Fraud Protection to help secure aspects of transacting with PayPal. With AI-powered fraud detection, all transactions are monitored in real-time to identify and help protect against fraudulent activity.
Businesses also benefit from PayPal Seller Protection on eligible transactions, helping to reduce the impact of financial losses. eviivo customers can further opt into PayPal’s Chargeback Protection, which helps reduce the risk of fraudulent credit or debit card transactions on eligible transactions.
Andy Whitehead, CFO at eviivo said, “By integrating advanced PayPal features, we’re not just making payments secure and flexible for businesses using eviivo, we’re also helping them convert bookings1. Offering a wide range of payment options, such as Buy Now Pay Later, makes it easier for guests to pay how they prefer, which can lead to higher-value bookings. Plus, transacting with a globally trusted brand gives guests extra confidence, strengthening trust and credibility for our users. We’re excited to roll out this integration and make it simple for hospitality businesses of all types and sizes to accept secure, seamless payments, all within eviivo Suite.”
It follows eviivo’s third consecutive win at the Travel Tech Breakthrough Awards, where the company was recognised for ‘Guest Engagement Innovation of the Year.
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Notes to editor:
Press Contacts
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Cara Stevenson
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About eviivo
eviivo, a market-leading and innovative property management system (PMS), has transformed operations for over 28,000 hospitality businesses across Europe and North America. By replacing clunky legacy systems with a seamless, unified platform, eviivo offers easy, one-click automation from back-office to front-office. The all-in-one PMS enables property managers to handle guest communications, bookings and OTAs on a single, integrated platform, boosting revenue, increasing occupancy, enhancing the guest experience and future-proofing their business. Visit https://eviivo.com.
