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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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Digital-First Dining at Hotel Nikko Style Niseko Hanazono | F&B Case Study

📅 At Nikko Style Niseko Hanazono, Shiji's systems improved efficiency by automating order handling and integrating with PMS for real-time updates. Results include a 10–15% reduction in table turnaround and a 15–20% decrease in order-to-service times. Infrasys POS and Stellaris Digital Dine achieved 98%+ accuracy in billing. Guest feedback led to UX refinements, enhancing the intuitive ordering experience. Future plans involve expanding QR-based and mobile ordering, and integrating analytics for profitability tracking.
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Middle East Hotels Lead in Luxury & Midscale Performance 2026 | Shiji

📈 Dubai, UAE, February 17, 2026 – Shiji reports Middle East hotels show operational excellence with a 91.1% guest review index for five-star hotels vs. 83.1% for four-star. Three- and four-star hotels expand twice as fast as luxury ones, driven by a 3% rise in tourist arrivals, totaling 100 million visitors. Google holds 48% of the review market. Both three- and five-star hotels respond to feedback in under three days, boosting guest satisfaction.
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Shiji Group Board of Directors Lunar New Year Message 2026: Global Growth, AI Strategy, and Platform Expansion

🌐 2025: Global expansion milestone for Shiji Group, marking pivotal growth. Partnered with Marriott and Amadeus, expanding Daylight PMS to 35 countries, including the US, UK, and China. Infrasys POS deployed in 60+ countries, securing 80% of China's upscale market. February 12, 2026: Shiji Group Board outlines continued global expansion and AI-driven tech development, emphasizing commitment to open technology ecosystems. With 5,000 employees, they serve 91,000+ hotels globally, maintaining leadership in hospitality tech innovation.
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Shiji Enters Pakistan with Daylight PMS Go-Live at Pearl Continental Rawalpindi

💻 February 16, 2026, Dubai: Shiji, a leader in hospitality tech, launched its cloud-native Daylight PMS at Pearl Continental Hotel Rawalpindi, a Hashoo Group property, marking Pakistan's first deployment. This collaboration ensures enhanced hotel operations and guest experience, with plans to expand using Infrasys POS. The setup involved detailed system mapping, scripting, and training. Shiji's entry into Pakistan aims to modernize hospitality with secure, scalable technologies.
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Shiji’s PMS–RMS integrations are designed to support the full revenue workflow, from data collection to execution.

🏨 Barcelona, Spain, February 13, 2026 – Shiji expands PMS-RMS integrations with IDeaS, Duetto, FLYR, EzRMS, and others, facilitating real-time data flow for hotels using Daylight PMS. This integration enables faster pricing and revenue decisions by synchronizing pricing, availability, and demand data. Key benefits include quicker, data-driven pricing, reduced manual workload, and improved revenue performance, particularly for multi-property and luxury hotels. Shiji supports over 91,000 hotels globally with seamless technology solutions.
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Shiji, ANCH, Amadeus, Adyen, AWS, and Ubicua Soluciones collaborated in the IT Assembly: Technology Trends in Hospitality 2026.

🏨 Mexico City, February 12, 2026: Shiji and ANCH, with partners like Amadeus and AWS, hosted the IT Assembly, gathering leaders from 32 hotel chains, covering 1,600+ properties and 250,000 rooms. The event emphasized digital transformation, highlighting AI, cybersecurity, and cloud systems. Investments yield returns in 14 months, boosting efficiency by 15%. Cybersecurity and digital payments were key themes, supporting Mexico's 300,000 hospitality jobs and aligning with ESG goals.
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Explorar Hotels & Resorts Launches integrated ecosystem with Shiji Platform

💻 February 12, 2026, Bangkok, Thailand – Explorar Hotels & Resorts in Koh Samui and Koh Phangan implemented Shiji's cloud platform, integrating Daylight PMS, Meridian Experiences, Stellaris Digital, Infrasys POS, and Reviewpro Reputation for a seamless, mobile-first guest experience. The full cloud integration improved operational efficiency, reduced IT workload, and enhanced guest interactions, showcasing a new benchmark for technology-driven hospitality. Shiji serves over 91,000 hotels globally, including major chains, with 5,000 employees worldwide.
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Luxury Hospitality Reimagined at Shangri-La The Marina, Cairns with Shiji Infrasys POS

💻 Sydney, Australia, February 09, 2026: Shangri-La The Marina, Cairns, upgraded to Infrasys POS, enhancing luxury hospitality with real-time updates and improved efficiency. Nestled between Trinity Inlet and the Coral Sea, the hotel offers breathtaking marina views, boasting 255 rooms and suites. This cloud-based system, implemented by Shiji, aligns with Shangri-La's focus on personalized guest experiences, streamlining operations across venues like The Backyard Restaurant, located near the Great Barrier Reef.
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