hospitalitytech.com

⚙ Privately owned brands are the envy of their industry, but their opposition to automation may not apply to other brands. The text provides no brand names, dates, locations or statistics.

💳 The brand’s new kiosk-led stores report average checks up to 70% higher than those at its older locations.

🍳 First Watch will deploy NCR Voyix’s cloud-native Aloha Next point-of-sale and restaurant management solution, alongside Voyix Kitchen, across nearly 600 corporate-owned restaurants in the U.S. The rollout will bring both systems to its corporate restaurant network; no deployment timeline was announced.

🖥 Former CEO Troy Hooper revealed at the MURTEC Executive Summit that removing cashiers and adding self-service kiosks increased ticket value by $5.50. The change also shifted customer perception from speed to service.

🏨 TravelAI revived Sonder.com in just 21 days on its own platform. Director Josh Viner is now challenging hotel CIOs to ditch proprietary memory silos and let travelers carry their own context.