Track Expedia Group (NASDAQ: EXPE) in one feed. This hub aggregates the latest news, product updates and partner changes across Expedia and its brands, curated by 10 Minutes News. Stay on top of one of the biggest forces in online travel.
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A few things happened this year that made me more careful about the agentic travel conversation. In March, OpenAI stepped back from checkout inside ChatGPT and went back to discovery. Expedia and… | Mathieu Montmessin
15 September 2026A few things happened this year that made me more careful about the agentic travel conversation. In March, OpenAI stepped back from checkout inside …
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HOTEL SUITES: WHAT AN ANALYSIS OF 30,000 SUITES AROUND THE WORLD REVEALS
14 September 2026From Junior Suites to private villas, LASUITE.COM analysed 30,000 suites across 4,500 hotels and resorts in 45 countries. The study reveals a hospitality category with no universal standards, making suites difficult for travellers to compare, just as AI begins to transform the way people search for accommodation. Paris, September 2026 — What really distinguishes a Junior Suite from a standard suite? How large should a Penthouse be? And why is it still so difficult to find a suite with two…
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Marriott stopped letting anyone else describe its rooms to corporate buyers
14 September 2026This article was written by Hospitality Today. Click here to read the original article Marriott now sends its own photos and a traveler’s Bonvoy balance straight into corporate booking tools, down a line it built for itself beside the GDS Sep 14, 2026 by Markus Busch Driving the news. On September 10 Spotnana announced a direct integration with Marriott International, connecting its platform to Marriott’s central reservation system. Ten thousand properties. Live rates and availability. A traveler can change or…
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Airbnb charges you less than Booking.com. Its CEO told investors what comes after.
14 September 2026This article was written by Hospitality Today. Click here to read the original article Chesky told Goldman Sachs independent hotels came to Airbnb for the lower commission, then sized a paid-placement business built on those same hotels at a billion dollars. Sep 14, 2026 by Markus Busch He described your position, and he got it right. On September 8, at Goldman Sachs’ Communacopia conference, Brian Chesky was asked how a platform built on unique homes brings hotels in without losing…
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Booking Holdings just told investors its most discounted guests are a growing majority of its room nights
14 September 2026This article was written by Hospitality Today. Click here to read the original article Level 2 and 3 Genius members booked a high-50% share of Booking.com room nights last quarter, up from a year ago, and they arrive entitled to as much as 15 or 20 percent off your rate. Sep 14, 2026 by Markus Busch The number, in your terms. On the August 4 earnings call, Booking Holdings told investors that Level 2 and Level 3 Genius members were…
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Skift Global Forum Preview: Accor CEO on Why Data is Essential, but Instinct Matters Most
11 September 2026Accor CEO Sébastien Bazin shares what drives his decisions at scale for one of the world’s largest hotel groups. He calls data essential, but says it should feed instinct rather than overrule it, a claim worth testing at Skift Global Forum.
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Google Introduces AI Mode Booking Capabilities in the U.S., Streamlining Hotel Discovery and Booking Process
11 September 2026📈 On August 27, 2026, Google launched its AI Mode booking feature in the U.S., enabling travelers to explore hotels and book through a conversational interface. This move aims to streamline the booking process by collapsing discovery, comparison, and transaction into one conversation. Significant partners include Booking.com, Expedia, Hilton, and Marriott. AI recommendations depend on accurate hotel data. Accurate content, rates, and availability are crucial for hotels to capitalize on this AI-driven discovery and booking trend.
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Google removes vacation rentals unit from search results in the EEA | Simon Lehmann
11 September 2026Google just switched off vacation rental search in Europe. The EU is celebrating. It is regulating the wrong decade. From this week, EEA travellers …
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AI Impacting Hotel Discovery: Only 6% of Hotels Consistently Featured in AI-Generated Recommendations, 82% Sourced from OTAs
11 September 2026📰 By 2026, AI substantially changes hotel booking, with only 6% of hotels consistently appearing in AI recommendations. 82% of AI-generated hotel data comes from OTAs and editorial media. Marriott and Hilton have implemented conversational AI tools, while Accor and Hyatt are still testing. AI-driven hotel distribution affects independent hotels significantly, as they lack AI-ready data. Google’s AI summaries face legal challenges for inaccuracies. AI is reshaping hotel discovery, emphasizing the need for structured, trustworthy data.
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Study Shows AI Rarely Cites Hotel Websites Directly; Trust in AI Results Remains Low at 17-20%
11 September 2026📚 Tharro’s June 23 study on AI hotel recommendations showed less than 10% of 695 searches cited hotel websites. Phocuswright found UK, France, and Germany traveler’s trust in AI results at 17-20%, with 58% verifying on hotel sites. Meta’s AI quoted $627 total for a New York hotel on Expedia on September 9. Travelers prefer all-inclusive figures; 4-step hotel site booking suggests higher prices. Clear, upfront pricing with human support boosts direct bookings.
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What Should Hotel Leaders Know About Google’s New AI Booking Capability? Insights from Natalie Kimball
11 September 2026This article was written by Shiji Insights. Click here to read the original article Listen: 0:000:001.0x Your browser does not support the audio element. For years, hotels have treated AI-powered distribution as something just over the horizon. Interesting? Certainly. Urgent? Maybe in the next budget cycle. On August 27, 2026, Google announced new AI Mode booking capabilities that allow travelers to discover hotels, compare options, review pricing information, and complete bookings through a conversational interface. While the functionality is currently…
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#otas #muse | Alexandre JORRE
11 September 2026Has Meta just killed KAYAK , Skyscanner Expedia Group and other #OTAs with #muse ? See the complex trip enquiry I just did. Almost instantaneous …
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Marriott International’s CEO and Expedia Group’s CEO took investor questions on AI on the same day, and both landed on the same battleground: getting found. Anthony Capuano, asked at a Bank of… | Andrew Boch
11 September 2026Marriott International’s CEO and Expedia Group’s CEO took investor questions on AI on the same day, and both landed on the same battleground: getting …
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AI-Driven Hotel Searches Rarely Direct to Hotel Websites; Only 10% of 695 Searches Did So, Study Finds
11 September 2026📈 Sep 11, 2026 – A study by Tharro shows AI assistants rarely cite hotel websites, with under 10% in 695 unbranded searches. Trust in AI-generated results stands at 17-20% across the UK, France, and Germany. 58% of travelers verify information on a property’s site. A New York hotel search showed Expedia quoted $627 with taxes/fees, whereas hotels often show rates without fees, causing disparity. Phocuswright states human interaction builds trust more than algorithms.
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Meta’s AI Agent Muse Uses Expedia for Hotel Searches, Pays Duffel for Over 1,500 Flight Searches Per Booking
11 September 2026🗺 Meta’s AI agent, Muse, launched on September 8, 2026, can book travel and compares hotel options on Expedia without cost. It found a New York hotel for November 1-2 for $410, noting bed type limitations. For flights, Meta pays Duffel: $0.005 per search beyond 1,500, $3 per order, 1% of order value, and $2 per paid extra. Duffel allows 15,000 free searches for ten bookings. OTA pages provide all info, bypassing hotels’ direct sites.
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How AI Is Changing the Way Travelers Discover Hotels
10 September 2026This article was written by Lodging Magazine. Click here to read the original article The hospitality industry has invested tremendous energy into the booking experience, making it easier for travelers to compare rates, filter amenities, and reserve a room with just a few clicks. Far less attention has been paid to what leads travelers to the booking site. That journey is changing rapidly. According to Adobe Analytics, referrals from AI platforms to travel websites increased 194 percent year over year,…
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Meta launches Muse, a general‑purpose personal AI agent set to impact travel
10 September 2026This article was written by Travolution. Click here to read the original article Meta has unveiled Muse, a personal artificial intelligence agent that can organise, book and pay for travel on a user’s behalf. Integrated into a dedicated Muse app and WhatsApp, the agent can manage end‑to‑end reservations for transport and accommodation. It opens a browser, fills in forms, progresses tasks in the background and seeks the user’s approval before any email is sent or a purchase is confirmed. The…
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Vrbo Introduces Same-Day Booking and Flexible Cancellation Policies to Compete with Hotels in Leisure Markets
9 September 2026🏡 Vrbo announced global updates on September 1, 2026, allowing same-day bookings and introducing two flexible cancellation policies: a full refund up to five days before arrival and a full refund up to the day before arrival. These changes aim to match hotel flexibility and potentially increase bookings fivefold, according to Expedia’s data. Additionally, a new sponsored placement auction charges fees upon completed bookings. Non-refundable rates and Vrbo inventory in Expedia packages remain pending.
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New Podcast: Vadym Klymov lost his entire hotel business in the Ukraine war and is now helping other hotel companies connect with important niches via AI
8 September 2026He was preparing to develop a 300-room property when the war changed everything
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Dutch AI Travel Platform Away.ai Launches, Offering Personalized Travel Packages and Rewards for Dutch Market
8 September 2026🗺️ Today in Amsterdam, Loes Daniels and Jorik Schröder launched Away.ai, an AI travel platform that curates complete travel packages in minutes based on personal preferences. Away.ai reduces the typical hours-long search to a single conversation. The platform introduces a rewards model offering 2-4% travel credit per booking. Away.ai, part of Experiencegift, leverages nearly a decade of travel industry experience and plans international expansion from its bases in Amsterdam, London, New York, Athens, and Dubai.
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Hotels.com Report Finds 53% of Canadian Business Travellers Prefer Free Breakfast as Top Hotel Perk
7 September 2026💻 More than half of Canadian business travelers (53%) switch personalities for work, with Gen Z at 73%. Average lodging allowance is C$242 per night, per diem C$122. September is the busiest month for 20% of them. Preferred destinations include Toronto (32%), New York (30%), and London (20%). Free breakfast (53%) ranks as the top hotel perk. High-speed Wi-Fi is essential for 68%, while 59% blend work and leisure easily. Survey conducted between August 10-18, 2026.
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Independent Hotels Should Opt for Integrated Tech Platforms to Reduce Manual Work and Improve ROI.
7 September 2026💻 Smaller independent hotels should use a property management system, channel manager, booking engine, dynamic pricing tool, payment system, and guest communication tool. Integrating these tools into a single platform reduces manual work, errors, and costs, while improving decision-making and guest experience. Lighthouse offers a comprehensive setup, with onboarding completed within two days to one week, allowing hotels to start small and expand functionalities as needed, ensuring seamless operations and greater ROI.
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Over 75% of Expedia’s AI-Generated Guest Replies Sent Unedited, Most Hotels Avoid Customization
7 September 2026🛠 Sep 7, 2026, by Markus Busch in Queenstown: Expedia’s AI drafts guest service replies, with over 75% sent unedited, enhancing efficiency for accommodations. Darren Karshagen highlighted its utility in guest messaging at a travel conference. AI handles inquiries like check-ins and amenities, saving time for small properties. The tool, though efficient, risks overlooking guest-specific needs if drafts are approved without review. Despite open edit options, hotels rarely customize responses.
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Revinate Study Finds 92% of Calls at 135 Luxury Hotels Fail to Capture Guest Contact Information
4 September 2026📱 Revinate’s mystery shopping of 308 calls across 135 luxury hotels revealed that 92% failed to capture guest contact information, impacting direct bookings. The Americas Great Resorts critique highlights luxury marketing’s neglect of demand origin. A new framework for corporate accounts emphasizes returns over room nights. Kempinski’s path to recovery involves brand clarity and strategy. Novotel’s Longevity Week, a global wellness initiative, runs from September 7-13. St. Louis sees $7 billion in development, boosting market strength through 2027.
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Iceportal Content’s AI Auto-Tags Cuts Hotel Image Tagging Time by 98%, Enhancing OTA Distribution Efficiency
4 September 2026📸 Hotel groups can reduce manual tagging time by up to 98% using Iceportal Content’s AI Auto-Tags, which generates relevant tags in about 1 second. This system is 50 times faster than manual tagging, helping manage large volumes of assets, like 80,000 images. Manually tagging 80,000 images could take over 1,100 hours, equivalent to nearly 138 workdays. This AI tool supports new property launches, updates, and content refreshes, improving visual content distribution across OTAs and digital channels.
