Everything on revenue management systems (RMS) for hotels. This hub brings together the latest news, product moves and trends around automated pricing and RMS technology, curated by 10 Minutes News. Keep up with the tools reshaping hotel revenue.
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Hapi Announces Partnership With Upgrade
18 September 2026This article was written by Lodging Magazine. Click here to read the original article MIAMI, Florida—Hapi announced a partnership to help hotels deploy modern payment options at scale via Upgrade’s buy now, pay later (BNPL) solution, Flex Pay. The collaboration centers on an integration that automates how hotels support Virtual Credit Card (VCC) and other emerging payment methods. Together, Flex Pay and Hapi’s connectivity platform and Payments Automations give hotels a scalable way to support modern payment options. Already deployed…
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Skift Global Forum Preview: IHG’s Chief Commercial & Marketing Officer on Making Hotels Legible to AI
18 September 2026
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Chinese AI Hotel Booking Orders Surge 800% Year-on-Year During Spring Festival 2026 Through Smartphone Integration
18 September 2026🚩 Chinese AI platforms achieved 800% growth in hotel bookings during the Spring Festival in 2026, leveraging smartphone AI assistants from Huawei, Xiaomi, OPPO, and Honor. U.S. hotel RevPAR fell 6.2% for the week ending September 12 due to a calendar shift, ending a 21-week growth streak. Hotel technology friction costs include data re-entry and disconnection issues, impacting staff efficiency. Highgate entered the Greek market by acquiring the Zafolia Hotel Athens. RLA Global suggests transforming hotel gyms into wellness hubs…
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H World Group Launches Grand Ji Hotel Brand, Aiming for Chinese-Inspired Premium Hospitality with 20 Properties Planned
18 September 2026🏨 H World Group, one of the largest hotel companies globally with over 13,000 hotels, launched the Grand Ji Hotel, focusing on Chinese hospitality. As of June, two hotels with 441 rooms were open, and 18 more are planned. The brand emphasizes privacy, nature, and technology. H World operates 13,539 hotels worldwide, with 1,738 upper-midscale hotels in China as of Q2 2026. JI Hotel and Hanting ranked first and second globally by room count in a 2026 ranking.
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UK remains Europe’s most liquid hotel investment market
18 September 2026Investment reached £2.1bn in H1 2026 as London transactions hit £1.4bn amid resilient demand
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Cambridge House opens reservations ahead of 2027 launch
18 September 2026Reservations are open for stays from 1 April 2027 with rates starting from £1,250 per night
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Hoteliers Should Analyze Peak Season Data for Profitability Beyond Occupancy Rates, Suggests Lighthouse’s Femke Nollet
18 September 2026🏨 Independent hoteliers can optimize revenue by analyzing peak season performance. Monitoring early sell-outs and late gaps helps adjust room rates, while evaluating room types highlights profitable areas. Direct bookings reflect guest loyalty and lower commission costs compared to OTAs. Operational reviews during peak periods reveal key areas for improvement. Solidifying cash flow by tightening deposit and cancellation policies is crucial. Extending peak pricing strategies and targeting valuable guests in shoulder seasons can enhance overall profitability.
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Hotel Technology Must Focus on Operational Efficiency, Not Just System Upgrades, Says Shiji’s Alejandra Pueblita
18 September 2026💻 American Liberty Hospitality reported a 10–20% increase in service speed by implementing mobile point-of-sale workflows across five properties. Grand Hyatt Singapore reduced order errors from 5-10% to nearly zero after digitizing in-room dining. A 200-room hotel operating at 70% occupancy with an average daily rate of $162 can generate $8.29 million annually in room revenue; a 1% improvement equates to $82,700. Hotel Corallo Sorrento saw a 20% increase in ADR by improving operational coherence.
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RateGain Named Fastest Growing SaaS Company at The Economic Times Enterprise AI Awards 2026
18 September 2026Independent jury reinforces RateGain’s leadership at the intersection of AI, data and travel technology India, 18 September 2026: RateGain Travel Technologies Limited (NSE: RATEGAIN, BSE: 543417), a global provider of AI-powered SaaS solutions for the travel and hospitality industry, has been named the Fastest Growing SaaS Company at the ET Enterprise AI Awards 2026. The […] The post RateGain Named Fastest Growing SaaS Company at The Economic Times Enterprise AI Awards 2026 appeared first on RateGain.
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Fliggy Integrates “flyai” Travel Skill into Major Chinese Smartphone Platforms as AI Orders Surge 800%
18 September 2026📈 Fliggy’s “flyai” travel skill, integrated with Huawei, Xiaomi, OPPO, and Honor, saw AI-driven orders surge 800% during Spring Festival, matching traditional OTA conversion rates. With China’s Super Golden Week (27 Sept–12 Oct) imminent, Ctrip forecasts a 45% rise in inter-provincial travel orders. Fliggy’s strategy spans AI model makers, OS makers, and service platforms. Despite a 4.3–6.7% drop in Q2 smartphone shipments, Fliggy aims for dominance by integrating across all layers, not relying on a single device.
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Calistoga Spa Hot Springs Adopts Mews Operating System, Enhancing Guest Experience with On-Site Onboarding and New Technologies
18 September 2026🏖 [Dallas, 17 September 2026] – Calistoga Spa Hot Springs in Napa Valley, California, partnered with Mews, a hospitality operating system, after 20+ years on a different platform. The resort, operated by the same owners since the 1960s, boasts four geothermal pools and volcanic ash mud baths. With 57 rooms, they’ve adopted Mews PMS and RMS, and plan to integrate Mews Guest Messaging. Around 50% of guests now check in online, streamlining the arrival process.
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Hotel Wellness Hubs Gain Popularity as 61% of People Exercise Regularly, Surpassing Traditional Gyms’ Offerings
18 September 2026🏋️ In 2025, regular exercisers rose to 61% from 44% in 2018, as reported by Les Mills. Approximately 51% of business travelers value hotel gyms, but only 41% utilize them, per BCD. Gen Z prioritizes fitness 23% more on vacations than Gen X, according to Strava. Wellness hubs, offering personalized services and multiple revenue streams, are gaining traction over outdated hotel gyms that fail to enhance guest experience or brand perception.
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Auroville in South-East India: A Unique Architectural Experiment with 3,500 Residents and Innovative Designs
18 September 2026🗺️ Auroville, a unique township in south-east India, spans the Villupuram district across Tamil Nadu and Puducherry. Founded in 1968 by Mirra Alfassa, with a vision by Sri Aurobindo and a master plan by Roger Anger, it houses around 3,500 residents. The Matrimandir, completed in 2008, is a significant landmark. Auroville’s architecture includes the 1998 Visitor Centre and 1996 Water Tower. The Solar Kitchen, serving 1,000 meals daily, demonstrates solar technology, and debates continue over the Crown’s development.
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Jet2Villas adds Awaze villas in Mediterranean expansion
18 September 2026This article was written by Travolution. Click here to read the original article Jet2Villas is adding 1,000 villas from Awaze’s NOVASOL portfolio as the tour operator expands its holiday rental inventory across the Mediterranean. The four-star and five-star properties, all with private pools, will initially be available in Croatia, France, Italy, Spain and the Balearic Islands. The deal gives Awaze – Europe’s largest provider of holiday rentals and owner of James Villas, Novasol and cottages.com – a new distribution channel for…
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Hospitable adds split payouts to simplify property manager payments
18 September 2026This article was written by Travolution. Click here to read the original article Short-term rental technology provider Hospitable has launched a split payments capability that allows property managers and owners to receive their share of booking revenue from the same transaction. The company claims the launch makes it the first property management system (PMS) to offer native split payouts across Vrbo and direct bookings, extending a capability previously available to managers using Airbnb’s payments infrastructure. Hospitable’s Split Payouts product automatically…
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CollabsMap Connects Thousands of Travel Creators with Nearly 1,000 Brands, Solving Creator-to-Booking Gaps
17 September 2026📰 CollabsMap connects travel creators with businesses through an innovative marketplace model. Videreo’s journey revealed a broken creator-to-booking chain, where demand is created but not captured by creators, as highlighted in Rafat Ali’s Skift article. AI trends show 28% of US leisure travelers start planning with AI, but only 5% book as suggested. TSA’s AI agent saves over 11,660 staff hours and $11 million in labor value annually. GetYourGuide’s Creator Review increases booking likelihood threefold.
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Tambourine, Aven, and Oracle Launch New Booking Engines to Enhance Hotel Direct Booking Efficiency and Conversion Rates
17 September 2026🏨 Maverick Hotels & Restaurants, led by CEO Robert Habeeb, operates 50 hotels and supports the shift to AI-driven booking systems. Marriott International’s CEO, Anthony Capuano, notes AI’s impact on travel booking. Tambourine’s new platform, Tambourine One, doubles desktop and nearly triples mobile conversion rates across 50 hotels. Aven Hospitality’s new booking engine increased revenue by over 30% in one month for Navarino Services. Oracle Hospitality’s OPERA Cloud engine integrates rates and inventory data, targeting independent hotels.
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81% of Hoteliers Prioritize Employee Productivity; 49% Focus on AI Integration, Deloitte’s 2026 Research Shows
17 September 2026💻 In 2026, 81% of hoteliers prioritized increased employee productivity, and 49% prioritized AI integration, according to Deloitte. AI’s value lies in analyzing vast data efficiently, but fragmented systems hinder its effectiveness. PwC’s 2026 survey revealed companies with strong AI foundations are three times likelier to see financial returns. Thynk offers a connected commercial platform, integrating existing systems to improve data accessibility, paving the way for AI to enhance productivity and decision-making in hospitality.
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Ontology for Hotels, what does it mean?
17 September 2026I recently wrote about preparing for AI that hotels should build the infrastructure to prepare for it. There is a layer to this that I think will become increasingly important: ontology. It’s the latest AI-buzzword so I figured let’s try to decrypt it for a hotel. The word isn’t new, it comes from the Greek words “onto-” meaning “being” or “existence,” and “-logy” meaning “study of.” It was first used in philosophy to talk about the study of existence, and now…
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Dormakaba Acquires Alliants to Enhance Digital Guest Experience, Extending Reach Across 100,000+ Hotel Rooms Worldwide
17 September 2026💻 Swiss access giant dormakaba will acquire UK-based hotel software firm Alliants in 2026. Alliants, supporting over 100,000 hotel rooms, including 95,000 Premier Inn rooms, generated ~$14.1 million revenue in March 2025, a 7% decline. This acquisition, a strategic move for capability, not revenue, will enhance dormakaba’s digital guest-experience offerings. Zendesk exits its 28% stake. The deal underscores the convergence of hotel tech categories around mobile keys.
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Fragmented Hotel Technology Systems Impact Staff Efficiency and Revenue, Highlighting Need for Operational Change
17 September 2026📈 Hotels with 200 rooms at 70% occupancy and an average daily rate of $162 achieve room revenue of $8.29 million annually. American Liberty Hospitality saw service speeds rise by 10–20% with mobile point-of-sale workflows. Grand Hyatt Singapore cut in-room dining order errors from 5–10% to nearly zero and improved menu updates. Hotel Corallo Sorrento used guest feedback to boost ADR by 20%. Operational coherence crucially affects guest experience and hotel scalability.
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SuperCity Aparthotels Expands Across UK with Opera Cloud PMS, Wins 2026 ‘Best Operator’ Award in Serviced Apartments
17 September 2026📺 Ryan Haynes, Director of Hoteliers’ Voice Podcast, discusses digital transformation and operational scaling in hospitality with Oracle’s David Hayward. SuperCity Aparthotels, led by Philip Houghton, won the ‘Best Operator (51-200 units)’ award at the 2026 Serviced Apartment Awards. Since 2009, SuperCity has expanded across the UK, recently adopting Opera Cloud PMS for growth. Key topics include Oracle’s insights on digital change and strategies for hotels to modernize and “future-proof” their technology.
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Martin Soler Highlights Importance of Ontology in AI Optimization for Hotel Operations
17 September 2026📊 Hotels should prepare for AI by focusing on ontology, a structured way to describe knowledge. Example: Room 407, a Deluxe King, connects to Room 408, cleaned in 31 minutes, 75 meters from linen store. This helps AI optimize operations like reducing housekeeping walk time by 18 minutes per shift. Start small by listing elements like rooms and tasks, and gather SOPs to structure data. A 40-room hotel doesn’t need extensive tracking.
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Folio and M3 Enhance Integration, Streamlining Financial Operations and Procurement for Hospitality Industry in 24 Hours
17 September 2026🏨 Folio and M3 have upgraded their integration to streamline hotel financial operations in the U.S. The partnership enables procurement, invoice automation, inventory management, and accounting integration, reducing manual tasks and improving accuracy. Hotels can become operational within 24 hours, with real-time financial data syncing. Folio is used by hundreds of hotels, aiming for nearly $1 billion in annual purchasing volume. M3 supports over 9,000 properties and boasts a 95% annual customer retention rate.
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Wyndham’s AI Initiatives Drive $11M Upsells and 35% Call Conversion, Enhancing Franchisee Profitability and Efficiency
17 September 2026💻 Geoff Ballotti, Wyndham Hotels CEO, will speak at Skift Global Forum in NYC, September 22–24, 2026. Wyndham’s AI strategy, initiated in 2016, modernizes data architecture for enhanced guest experiences. Over 5,000 hotels use Wyndham Connect, generating $11M in upsells by 2025. AI tools convert 35% of calls into bookings, with nearly 96% franchisee retention. Despite a 97% industry turnover, Wyndham emphasizes AI-driven efficiencies and “Owner First” strategy for profitability.
