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Revenue Management Systems (RMS) News - 10 Minutes News for Hoteliers

Revenue Management Systems (RMS) News

Everything on revenue management systems (RMS) for hotels. This hub brings together the latest news, product moves and trends around automated pricing and RMS technology, curated by 10 Minutes News. Keep up with the tools reshaping hotel revenue.

  • Hyatt Signs Agreements with Saraca Hotels & Resorts for Four Hotels in India, Introducing Unscripted Brand

    30 October 2026

    🏨 Hyatt signed agreements with Saraca Hotels & Resorts for four hotels across India’s Uttar Pradesh and Uttarakhand. Unscripted by Hyatt will debut in India with Saraca Hotel Lucknow’s 41 rooms and Saraca Resort & Spa Corbett’s 44 rooms and suites across nine acres. Near Jim Corbett National Park, plans include a Destination by Hyatt resort with approximately 111 accommodations across 20 acres and a 70-room Hyatt Place. Opening dates were not announced.

    Read more…


  • Global Plant-Based Meat, Dairy and Seafood Retail Sales Estimated at $6.6 Billion Since 2015

    30 October 2026

    🌱 London’s Plant-Based Expo showcased meat, dairy, egg and fish alternatives three years ago. The article reports that 75% of plant-based diet converts previously ate meat and estimates $6.6 billion in global retail sales since 2015. According to the Good Food Institute’s 2026 report, funding tightened in 2025 while public investment and policy support grew. AI, fermentation and 3D food printing are advancing alternative proteins, with younger consumers’ purchasing power shaping expectations for 2030.

    Read more…


  • Mews and Vingcard partnership brings wallet-based hotel keys to compatible RFID locks, including 10-year-old hardware

    30 October 2026

    🔑 Mews and Vingcard are bringing Apple Wallet and Google Wallet room keys to hotels, enabling tap-to-enter access without opening an app. ASSA ABLOY’s Tess Mattisson helped launch the first mobile room key in Stockholm in 2010. Existing RFID locks, even 10-year-old models, can often support wallet keys; roughly 30-year-old locks need new electronics. ASSA ABLOY’s latest platform offers up to five years of lock battery life. Staff training is key to guest adoption.

    Read more…


  • Cote Hospitality Executive Outlines Eight HR Priorities for Hotels Competing With Airbnb and Alternative Stays

    30 October 2026

    🏨 Cote Hospitality’s Chief People Services Officer Merrick P. Dresnin outlines 8 workforce priorities for hotels competing with Airbnb: define service promises, hire caring problem-solvers, plan staffing, strengthen onboarding, develop managers, use technology, support employees and connect workforce metrics to guest outcomes. Hotels operate 24 hours daily; the article argues human service is their advantage. Cote Hospitality has operated for over 100 years, with properties in Nisswa, Minnesota, and Tucson, Arizona.

    Read more…


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    If You Run a Luxury Hotel, Don’t Waste Your Money on AI Ads

    30 October 2026

    ChatGPT ads reach only Free and Go users. The traveler who books a luxury suite is plausibly paying to avoid them. Here is where the money belongs.

    Read more…


  • Accor Selects IDeaS Optix as Referenced BI Solution Across 5,800+ Global Properties

    30 October 2026

    Building on its enterprise RMS partnership, the hotel group deploys standardized commercial intelligence to eliminate manual spreadsheet consolidation for brand and property teams.

    Read more…


  • Booking.com stopped sharing guest phone numbers with hotel systems on September 28, limiting automated pre-arrival messaging

    30 October 2026

    🏨 Booking.com stopped sending guest phone numbers to all hotels’ connected systems on September 28, 2026, citing fraud prevention. Numbers remain accessible manually in its Extranet and Pulse app. Automated pre-arrival offers now depend on Booking.com messaging, requiring approved links and registered senders. Since October 1, WhatsApp charges businesses for replies beyond 1,000 free monthly replies per phone number, with rates varying by guest country. No hotel company has disclosed financial losses from Booking.com’s change.

    Read more…


  • Marriott and Hilton’s 2026 soft-brand agreements preserve owner-set rates but impose discounts, rate guarantees and distribution restrictions

    30 October 2026

    🏨 Marriott’s Autograph Collection and Hilton’s Curio Collection let owners set room rates under 2026 agreements, but impose discount, price-guarantee and distribution rules. Marriott charges $50–$500 per rate-guarantee violation; qualifying lower rates found within 24 hours trigger matching plus 25% off or loyalty points. Marriott reports average merchant OTA commissions of 10%–12.5%, versus Booking.com’s 15% starting rate for independents. Owners retain pricing decisions but lose freedom to undercut chain channels.

    Read more…


  • How to conduct a hotel competitive analysis in 7 steps, from competitor selection to rate and performance benchmarking

    29 October 2026

    🏨 A 2026 survey of 450 senior revenue decision-makers found 43% of hotels lacked a revenue management system. Half of independent properties base pricing decisions on competitor rates. The guide recommends benchmarking 5–7 direct competitors, comparing equivalent rooms and booking terms, and checking rates 30–90 days ahead. Track occupancy, average daily rate and revenue per available room using MPI, ARI and RGI. Review rates weekly, performance monthly and positioning quarterly; assign three actions with owners and deadlines.

    Read more…


  • LinkedIn logo centered above the text 'Posted on LinkedIn' on a blue background, indicating social post status.

    Yesterday I posted that AI booking agents will push last-minute cancellations up. I’ve been chewing on it since, and it’s worse for operators than I first wrote. Say an agent is planning a five-day… | Gunnar Hafsteinsson | 20 comments

    29 October 2026

    Very interesting article from Eugenia Dunaeva about Return on Tokens in travel. Keeping in mind that this token cost comes on top of L2B costs, if …

    Read more…


  • Promotional banner for AI in Travel with Tony Carne; orange background, striped left edge, and circular photo of the host.

    Creator marketing is now infrastructure – and AI search is raising the stakes

    29 October 2026

    Plus: AI agents are about to make free cancellation very expensive, Meta’s Muse lands in Japan and Singapore with zero inventory, and your agent might be blowing its first impressions

    Read more…


  • BDNY

    BDNY 2026 to Showcase Hospitality Design Trends, Innovations, and Leaders

    29 October 2026

    Boutique Design New York (BDNY) will bring hospitality designers, hoteliers, manufacturers, and other industry professionals to New York City for its 2026 event, showcasing the latest products, concepts, and trends shaping hospitality environments. With the theme “Designed to be Remembered”, the conference, which will take place at the Jacob K. Javits Center from Nov. 8-9, will feature an expansive trade show floor, immersive design installations, and conference programming focused on the business and creative forces […] The post BDNY 2026…

    Read more…


  • Hospitality staffing requires specialized platforms to address compliance gaps, maintain shift coverage and verify worker readiness

    29 October 2026

    🏨 Hospitality staffing needs specialized platforms to close compliance gaps, maintain shift coverage, and ensure workers are ready before stepping onto the floor. The article argues that staffing agencies’ hard work alone cannot meet these industry-specific demands.

    Read more…


  • Travel's Agentic Horizon: Who Talks to the Traveler Now?

    Sierra CEO Bret Taylor Says AI Agents Can Connect Booking, Service and Loyalty Across the Traveler Journey

    29 October 2026

    ✈ Sierra CEO and OpenAI chairman Bret Taylor told Skift Global Forum in New York that AI agents could connect booking, service, upgrades and loyalty through continuous customer conversations. Sierra is developing voice-and-visual booking with a major U.S. airline. Uber uses its agents to reengage prospective drivers and couriers who abandoned onboarding, reporting lower costs and better outcomes. Agents can operate 24/7 across languages, though Taylor expects infrastructure, regulation and legacy systems to slow adoption.

    Read more…


  • Hocking Hills Visit: $40-Plus Discounted Hotel Stay Disappoints, While Lodge Service Prompts Repeat Dining and Future Stay Inquiry

    29 October 2026

    🏨 Greg Chako and his wife visited Ohio’s Hocking Hills last weekend, staying in Lancaster, about 40 minutes away, for approximately $40+ nightly with an employee discount versus the park lodge’s $260 nightly rate. Poor service and maintenance discouraged another hotel stay. Within 24 hours, the lodge’s welcoming service prompted repeat lunches, drink purchases, future-room inquiries and potential business discussions—illustrating how guest experience can drive loyalty and revenue.

    Read more…


  • Budget rates relief brings mixed outlook for hotel sector

    29 October 2026

    Chancellor John Healy freezes business rates and increases relief thresholds for hospitality firms in England

    Read more…


  • Suite spot 101 episodes banner 142

    220 – The Hospitality SHE Suite: Jenna Fishel

    29 October 2026

    What helps a woman build a lasting career in hospitality and find her voice as a leader? In this episode of the Hospitality SHE Suite, Cassady Quintana welcomes Jenna Fishel, Chief Commercial Officer at First Hospitality, to talk about growing into leadership. In their conversation, Jenna shares an honest perspective on finding your footing as a leader and why recognizing what’s possible for your career is essential. They discuss the power of supportive relationships, the courage to pursue new opportunities,…

    Read more…


  • The 25 hottest robotics companies in ground operations

    29 October 2026

    Our market scanning and industry conversations reveal 25 promising robotics companies across five airport ground-operations categories. Der Beitrag The 25 hottest robotics companies in ground operations erschien zuerst auf TNMT.

    Read more…


  • Expedia Group announces more than 30 new and enhanced features across Expedia, Hotels.com and Vrbo

    29 October 2026

    ✈ Expedia Group’s Fall 2026 release introduces 30+ updates across Expedia, Hotels.com and Vrbo, including AI itinerary planning, hotel comparisons and natural-language search. Vrbo will soon offer eligible rentals with $0 due at booking. Expedia Gold and Platinum members plus up to nine companions can receive lounge access for eligible flight delays of 90+ minutes, covering qualifying bookings through December 31, 2027. Several AI tools are available on U.S. websites and apps.

    Read more…


  • Phocuswright finds fewer than half of European travelers comfortable with travel companies storing their ID details

    29 October 2026

    🧳 Phocuswright’s survey of 1,554 leisure travelers in the U.K., France and Germany found travelers favor data sharing with clear benefits. In the U.K., 45% accept storing ID details for faster check-in, and 47% accept storing profile details for faster checkout. Comfort with using browsing and purchase histories for personalization falls to 37% in the U.K., 31% in France and 28% in Germany. Fewer than 25% in each market substantially trust AI-generated travel results.

    Read more…


  • image

    UK Autumn Budget raises small business rates relief threshold to £18,000 and sets 3.9% minimum wage increase

    29 October 2026

    🏨 UK Chancellor John Healey’s 2026 Autumn Budget raises small-business rates relief from £12,000 to £18,000, exempting 70,000 businesses, and allocates £10 million to independent brewers. Minimum wages rise 3.9% from April 2027; standard alcohol duty also rises 3.9%. VAT stays at 20%. England’s pubs, social clubs and live music venues receive additional 20% rates relief, excluding hotels. Local leaders gain accommodation-levy powers from 2028, prompting hospitality concerns over rising costs.

    Read more…


  • Teams aligned

    Why Hotel Commercial Alignment Is Improving Faster Than Data Integration

    29 October 2026

    Hotels have become better at getting marketing, revenue management, distribution, and sales around the same table. They have not become equally good at bringing the same data to it. That distinction is emerging as one of hospitality’s most important commercial challenges. The State of Distribution 2026, based on more than 270 responses from 141 cities […] The post Why Hotel Commercial Alignment Is Improving Faster Than Data Integration appeared first on RateGain.

    Read more…


  • image

    OpenAI publishes two years of ChatGPT data as information requests rise from 17% to 20% of messages

    29 October 2026

    🔍 OpenAI sampled 1 million ChatGPT messages monthly from July 2024 to September 2026. Information-seeking rose from 17% to 20% globally and 16% to 23% in the UK, while writing fell from 34% to 21%. Personal use accounts for 65% of messages, work 21%, and study 14%. Users aged 18–24 dropped from 39% to 31% of messages. Ahrefs estimates ChatGPT’s search volume at 12% of Google’s, sending 190 times less website traffic.

    Read more…


  • image

    Your Housekeeping Team Never Sees Your Forecast

    29 October 2026

    Every department in your hotel plans next week from its own numbers, and you pay for every version. Here is where the gap shows on your floor, the one meeting that closes it, and what to measure once it does.

    Read more…


  • Asia and the Middle East’s Luxury Spas Are Turning Local Ingredients Into Signature Rituals

    29 October 2026

    From the kitchen and pantry to the treatment rooms of these luxurious wellness spaces, the use of locally grown ingredients lets guests connect with each destination via herbs, spices and produce. The post Asia and the Middle East’s Luxury Spas Are Turning Local Ingredients Into Signature Rituals appeared first on Saladplate.

    Read more…


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