Everything on revenue management systems (RMS) for hotels. This hub brings together the latest news, product moves and trends around automated pricing and RMS technology, curated by 10 Minutes News. Keep up with the tools reshaping hotel revenue.
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HVS Asia Pacific Hospitality Newsletter – Week Ending 17 July 2026
21 July 2026Worldwide Hotels Acquires Fives Hotel Johor Bahru City Centre in Malaysia Singapore-based Worldwide Hotels has acquired the 243-key Fives Hotel Johor Bahru City Centre in Malaysia from Malaysia-based SKS Group for an undisclosed sum. Following the acquisition, the property is set to be rebranded under France-based Accor SA’s ibis Styles brand. The hotel features food and beverage outlet, a fitness centre, and meeting and banquet facilities. It is strategically located close to the Johor Bahru checkpoint , within walking distance…
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Sustainable Hotel Credentials: The Practical Starting Point for Spatial Identity in Hospitality
21 July 2026At GCSTIMES, sustainability extends beyond hotel buildings and operations. It also shapes the everyday touchpoints that define the guest experience, including the credential issued for every stay. Once viewed simply as a key card, the hotel credential is evolving into a sustainable identity that connects guests with the spaces they access and the services they experience. This evolution makes sustainable hotel credentials the most practical starting point for building spatial identity in hospitality. Sustainability That Can Be Verified A sustainable…
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India’s luxury hotels were already performing well—then they got a boost from the prime minister.
20 July 2026This article was written by HotelsMag. Click here to read the original article Geopolitical pressure, uncertain inbound travel and a cautious global mood were still not enough to stymie India’s luxury hotel performance in 2025, something that has also carried over through this year. Consider The Leela Palaces, Hotels and Resorts. It posted strong results in first-quarter 2026, with revenue per available room increasing 6% year over year. Average daily rate increased by 14% and EBITDA rose by 19%. “Our…
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Your wholesaler isn’t worried about AI
20 July 2026Start with who’s calm. Everyone in distribution is bracing for the agent — the assistant that plans the trip, picks the hotel, and books it while the traveler watches. Everyone except the people who sell you wholesale. Felix Shpilman runs Emerging Travel Group, the B2B wholesaler behind RateHawk, and asked about AI he sounds like a man watching weather he’s seen before. Travelers use it to brainstorm, he says. They still triangulate whatever the machine tells them before they act.…
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Cloudbeds Challenges Traditional PMS, Advocates for Unified Data Model and AI Integration in Hospitality Management
20 July 2026💻 Josh Graham, Cloudbeds’ head of market development, argues that traditional Property Management Systems (PMS) are outdated. He suggests that unified data models are essential and highlights Cloudbeds’ integrated platform approach. At HITEC, he proposed staging a funeral for traditional PMS. With over 350 PMS systems globally, many are fragmented due to localization needs. Cloudbeds’ AI, Signals, focuses on revenue intelligence, connecting marketing and revenue systems. Graham believes AI rewards context, making it the perfect time for independent hotels.
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Fixing Connected Friction: How to Integrate Your PMS, RMS, and CRS Flawlessly
20 July 2026This article was written by Revoptimum. Click here to read the original article Introduction: The Invisible Cost of System Disconnects In the modern digital hotel landscape, operational success relies entirely on data speed. A customer browsing an accommodation option on the other side of the world expects to see identical pricing, true inventory availability, and instant booking confirmation whether they are searching via an OTA, a corporate GDS portal, or your official brand website. Behind the scenes, this seamless guest…
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Plane Rude
20 July 2026The modern in-flight habits testing passengers’ patience. New Booking.com research reveals the in-flight habits passengers can’t stand – from window photo-leaners (42%), to filming TikToks (33%) and even doing manicures mid-flight (23%).* Nearly half (44%) say flyers are getting “too comfortable” at 30,000ft yet two thirds (67%) admit they act the same as they do at home. A third (31%) suffer in silence rather than speak up, opting to vent to friends and family once they land (36%). The Queen…
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Booking.com Survey Identifies Top Annoying Passenger Behaviors, Including Window Photo-Leaning (42%) and TikTok Filming (33%)
20 July 2026🛩 Booking.com’s research highlights in-flight annoyances: 42% dislike window photo-leans, 33% are irritated by TikTok filming, and 23% by mid-flight manicures. Nearly half (44%) feel passengers are too comfortable, yet 67% admit behaving as they do at home. 31% silently endure annoyances, later venting to friends (36%). Top destinations include Bangkok. Etiquette expert Laura Windsor emphasizes shared space respect. Survey from June 5-9, 2026, involved 1,000 British flyers.
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Kollective Completes Initial Data Collection for the Boutique Hotel AI Index
20 July 2026Kollective has completed the initial data collection phase of the Boutique Hotel AI Index , an independent research project examining how leading AI platforms recommend boutique hotels to travellers. As AI-assisted travel planning continues to grow, hotel marketers increasingly need to understand how AI platforms, including ChatGPT, Google AI Mode, Gemini, Google AI Overviews and Microsoft Copilot, decide which hotels to recommend. Despite growing interest in AI visibility, there has been relatively little independent research into how these recommendations are…
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5 Ways Manual Hotel Key Control is Quietly Eroding Your Bottom Line
20 July 2026This article was written by Lodging Magazine. Click here to read the original article A J.D. Power study published by the Cornell Center for Hospitality Research found that U.S. hotel guests grow measurably less satisfied once front-desk wait times exceed five minutes. A similar delay plays out every morning at the back of house, where housekeeping and engineering staff wait in line to sign physical keys in and out of a paper logbook. Most operators treat that delay as a…
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Haven opens £12m waterpark at Kent Coast
20 July 2026The new attraction forms part of a £50m investment at the holiday park
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Multi-Channel Distribution Strategy for Independent Hotels
20 July 2026This post was originally published on this site. Mastering a Balanced Mix For independent hotels, distribution is a double-edged sword. On one hand, global visibility has never been easier to attain. On the other, the cost of that visibility can quickly erode your profitability. As a hotel revenue management consulting firm, we see many independent properties fall into the trap of “lazy distribution”—relying on one or two dominant Online Travel Agencies (OTAs) to fill 70% or more of their rooms.…
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Cvent Announces Denver as Host City for Cvent CONNECT 2027
20 July 2026Building on a record-breaking 2026 event in Nashville with nearly 5,000 in-person attendees, Cvent unveils Denver as the next destination for one of the events and hospitality industry’s premier conferences. Cvent announced Denver, Colorado as the host city for Cvent CONNECT 2027 , its annual flagship conference for event professionals, marketers, and hospitality leaders. The announcement was made on the final day of Cvent CONNECT 2026 in Nashville, Tennessee, the Company’s largest event to date, with nearly 5,000 attendees in-person,…
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AI Is Now Writing Your Hotel’s Reputation. Here Is How to Make Sure It Gets It Right.
20 July 2026For years, hotel reputation management meant two things. Watch your reviews and manage your search results. You kept your rating healthy on the major platforms; you tried to get the right pages onto the first screen of a search, and that was the job. That job just changed, and most hotels have not noticed yet. Increasingly, the first thing a traveler learns about your hotel does not come from your website, your reviews, or a search result they read for…
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The Big PMS Debate: a closed-door discussion between the world’s leading PMS CEOs and hotel CIOs
20 July 2026It does not happen often that the people who run hotel technology and the people who build it sit in one room and talk openly. They usually meet across a sales table. This session was made to take that away. It ran on the sidelines of HITEC in San Antonio, which is part of why it was possible at all. It brought together operators and suppliers who are based across different regions of the world and are rarely in the…
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The Psychology of Revenue Leakage: Why Your Guests Want to Spend More And Why Your Hotel Won’t Let Them
20 July 2026The Invisible Problem A guest arrives at a coastal property in Southern Spain. She booked the room for the beach, but she would have booked the spa too… if she’d known it existed before day two of her stay. The spa was running at 31% utilization. Not because guests didn’t want spa treatments. Because the information was buried. By the time most guests discovered the spa, they’d already made plans. The window had closed. This is revenue leakage. And it…
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Rethinking Distribution in The Age of Data and Direct Relationships
20 July 2026For decades, hotel distribution followed a fairly straight forward rule – the more places you showed up, the more bookings you captured. Visibility in front of your target audience was considered the win. OTA’s, GDS connections and third party partnerships were stacked higher and wider, and success was measured by how many channels offered your rates. That playbook worked until it didn’t. In our current market, that same approach often comes at a cost due to margin pressure, diluted loyalty…
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Big Interview: Navan on ‘proving technology delivers better service’
20 July 2026This article was written by Travolution. Click here to read the original article Question: Navan has been around for more than 10 years. Does the company still position itself as a tech player tackling inertia in business travel? Aurélien Nolf, chief financial officer at Navan: As CFO, I have a great many interactions with clients, investors and large financial institutions, all of whom use competitors’ solutions created 30 or 40 years ago. The feedback is unanimous: the experience is awful.…
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Guest Post: Just because Gen Zs don’t want all-inclusive doesn’t mean they don’t want exclusive
20 July 2026This article was written by Travolution. Click here to read the original article Most travel agents gave up on gaining Gen Z customers without ever even trying. That’s because they assume such travellers want to book their own trips and, worse, look down on travel agents. That’s a big misconception and a huge missed opportunity. For sure, Gen Z travelers don’t want package holidays – if it is easy to book, Gen Zs don’t want it. But just because they…
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Travel’s creator economy quietly became a room-distribution channel
20 July 2026This article was written by Hospitality Today. Click here to read the original article Affiliate is now creators’ top income source, because a commission link books rooms a brand can finally count — and on TikTok Go those rooms are yours Jul 20, 2026 by Markus Busch Driving the news. Travel’s creator business has stopped running on reach. Affiliate sales — a cut of what a post actually sells — passed sponsored posts and brand partnerships this year to become…
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Lodging Interactive Launches Celebrations Hub and Drives Untapped Social Event Revenue
19 July 2026Lodging Interactive, an award-winning digital marketing agency exclusively serving the hospitality industry since 2001, today announced the launch of its new Celebrations Hub , a strategic lead generation solution designed to help hotels and resorts capture incremental revenue from life’s most meaningful moments. The Celebrations Hub is powered by Lodging Interactive’s Social Media Amplified service and is designed to help properties go beyond traditional social media posting by connecting social media content with custom landing pages, lead magnets, and direct…
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14 Iconic American Logos That Shaped Graphic Design, Including McDonald’s, Nike, and I Love New York
18 July 2026📖 Milton Glaser designed the iconic “I ❤️ NY” logo in 1976 to boost NYC tourism, earning tens of thousands in annual licensing fees. Ray Gotto created the New York Mets logo in 1961, uniting the city with a skyline emblem. IBM’s logo, designed by Paul Rand in 1956 and later modified, symbolizes corporate identity. The Hollywood sign, initially “Hollywoodland,” was established in 1923. Levi’s, founded in the 1850s, introduced the enduring “two-horse patch” logo in 1873.
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Fidelity Hotel in Cincinnati to Open July 28 with Signature Restaurant and Café Showcasing Local Cuisine
17 July 2026🍴 Cincinnati, Ohio — On July 28, the Fidelity Hotel, located in the restored Gwynne Building, will open with two culinary concepts: Gwynne and Cora’s Café. Executive Chef Brad Bernstein highlights Ohio River Valley ingredients. Gwynne offers dishes like Herb-Crusted Rack of Lamb and seasonal cocktails. Cora’s Café features Fidelity Single Origin coffee, pastries, and cocktails like 6th & Main. The café also hosts a market showcasing local goods, merging historical roots with contemporary flair.
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Jim Henson’s Creature Workshop Opens for Public Tours in New York, Showcasing Muppet-Making Process
17 July 2026📖 Snarkitecture’s installation “THE PLAYGROUND” is at the National Building Museum in Washington, DC until August 30, featuring nine play zones including a slide and a climbing wall. Taylor Swift and Travis Kelce’s wedding had over 1,000 guests at Madison Square Garden on July 1, with a menu of chicken, lobster, and 30 cakes. Jim Henson’s Creature Shop in New York now offers weekend tours. BDNY 2026 will be held at Jacob K. Javits Center, New York, from November 8-9.
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Hotel Industry Experts Discuss Shift to Flexible Operating Models and AI Integration by 2030 at HVS Webinar
17 July 2026📈 On July 15, industry leaders discussed evolving hotel models at a webinar by HVS, Bird & Bird, and The Leaders’ Journey. Key points included a shift from asset-heavy ownership to flexible models, the increasing role of AI in operations, and the importance of unique guest experiences. Joe Pettigrew noted AI’s impact on hotel recommendations. The panel stressed technology’s role, but affirmed hospitality’s human focus. The event highlighted adaptability and experience as crucial for future success.
