Hotel Operations

Everyone in hospitality talks about pricing strategy, distribution mix, and guest experience. But ask who owns room assignment, and the room goes quiet.

Everyone in hospitality talks about pricing strategy, distribution mix, and guest experience. But ask who owns room assignment, and the room goes quiet.

This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Jannes Sörensen, founder of Kepler Hotel Group and the Kepler International Hospitality…

This article was written by Lodging Magazine. Click here to read the original article Historic hotels have a unique appeal to guests that can drive strong performance in the lodging…

The “Comfortable Lie”: How Averages Hide the Truth The problem with averages is that they flatten reality. They hide the dangerous valleys and the lucrative peaks, lulling you into a…

The Galt House Hotel, a Wyndham Grand Hotel and the largest hotel in Louisville, Kentucky with over 1,300 rooms, has partnered with IRIS, the global leader in mobile ordering and guest experience platforms, to revolutionize its food and beverage operations.

Everyone wants to deliver “memorable experiences.” But the truth is, consistency is the foundation underneath this — as today Jannes Sörensen explains… In his conversation with Matthias Huettebraeuker on the…

The old saying in business, when it comes to hiring people, is this: Hire for attitude, train for skill.

This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Jannes Sörensen—founder of Kepler Hotel Group and the Kepler International Hospitality Academy,…

This article was written by Restaurant Hospitality. Click here to read the original article The heartbeat of hospitality feels different these days. You can sense it in the hallways, behind…