Are hotel guests actually using room service apps?
Why do so many hotel service apps go unused by guests? When was the last time you downloaded an app just because your supermarket told you to? Probably not often…
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Posts by author
Maciej Czajka
33 posts
Digital trends in hospitality: Key opportunities for 2025
The hotel industry is embracing digital tools like never before, and for good reason. Staying competitive today means meeting guest expectations head-on, and according to recent studies, many guests are…
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The future of hotel booking channels: How AI and technology are changing distribution
The hotel industry is undergoing a seismic shift in how bookings are made, driven by advancements in technology and evolving consumer behaviours. Hotel booking channels are no longer limited to…
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Hotel reservation confirmation messages – tips and templates
When it comes to delivering unforgettable guest experiences, it all begins with the first touchpoint – your hotel reservation confirmation message. It’s not just a necessary administrative detail; it’s your…
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ADR in Hospitality: Smart Strategies to Boost Revenue and Drive More Direct Bookings in 2025
Many hoteliers believe the only way to boost revenue is by raising rates or filling more rooms. But the reality is that fine-tuning your ADR can deliver better results –…
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How to calculate the average length of stay and why it matters for your revenue
The average length of stay (ALOS) is an essential metric for any hotel. It shows how long guests typically stay and has a direct impact on your revenue. In 2023,…
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GOPPAR: A practical guide to hotel profitability in 2025
The hospitality business is a balancing act. While occupancy rates and revenue growth are essential pieces of the puzzle, neither tells the whole story of profitability. For 2025 and beyond,…
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Is TRevPAR the key hotel metric in 2025?
The hospitality industry is set for significant changes in 2025. Shifts in guest expectations, economic uncertainty, and the rapid adoption of technology are reshaping how hotels operate. Metrics like RevPAR…
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Essential guest retention strategies for hotels in 2025
Keeping guests coming back is the foundation of great hospitality. It is well-known that retaining existing guests costs significantly less than acquiring new ones – according to the Harvard Business…
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Six trends in guest communications for hoteliers to consider in 2025
The number of hotel tech solutions related to guest communications continues to expand on the market. Which services are likely to become a standard? What type of benefits can they…
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