Posts by author
Maciej Czajka
41 posts
How to engage and upsell to different types of travellers
The hospitality industry is evolving rapidly, and the modern hotel guest segments are not the same as they were a couple of decades ago. Different types of travellers today range…
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Building the right hotel tech stack: Essentials, challenges, and practical tips
For hotel managers and hospitality professionals, technology has shifted from being a nice-to-have to a must-have for running a successful business. Whether you’re managing bookings, streamlining operations, or connecting with…
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How to make hotel departures easier and keep early check-outs to a minimum
A great stay isn’t just about check-in – it’s about check-out too. How guests leave your hotel can be just as important as how they arrive. A smooth, stress-free farewell…
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Metasearch for hotels: A practical guide to boosting tour direct bookings
These days, travellers search for and book hotels in a completely different way. Thanks to easy access to information and technology, they’re no longer turning to just traditional travel agencies…
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Reducing Hotel No Show: How direct bookings can help
Hotel no shows are a frustrating reality for every hotelier. A guest books a room but doesn’t turn up – and worse, they don’t cancel. This leaves hotels facing unnecessary…
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Must-have hotelier services and how to promote them using AI
Staying at a hotel isn’t just about having a comfy room to sleep in anymore. It’s the extra touches that make all the difference – like a friendly welcome, helpful…
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Why and how to implement a flexible hotel pricing strategy?
Hotel guests want flexibility – it’s no longer a nice-to-have, it’s a dealbreaker. In fact, flexibility is now one of the top factors travellers consider when choosing a hotel. According…
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Are hotel guests actually using room service apps?
Why do so many hotel service apps go unused by guests? When was the last time you downloaded an app just because your supermarket told you to? Probably not often…
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Digital trends in hospitality: Key opportunities for 2025
The hotel industry is embracing digital tools like never before, and for good reason. Staying competitive today means meeting guest expectations head-on, and according to recent studies, many guests are…
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