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Shiji Group

61 posts
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  • 3 min

LaVie Resort and Casino unifies operations with Shiji Daylight PMS following 2025 Infrasys POS rollout

  • Shiji Group
  • 4 November 2026
🏨 New Coast Hotel Manila, part of LaVie Resort and Casino in the Philippines, adopted Shiji’s Daylight PMS, announced November 4, 2026. Integrated with Infrasys POS, launched April 1, 2025, the two systems unify guest profiles, hotel operations and food-and-beverage services under one vendor, reducing fragmented tools and streamlining workflows. Shiji serves over 91,000 hotels worldwide and employs more than 5,000 people.
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  • 1 min

Germany’s Four-Star Superior Pfalzblick Wald Spa Resort Replaces Core Systems With Shiji’s Daylight PMS and Meridian Experiences

  • Shiji Group
  • 5 October 2026
🏨 Pfalzblick Wald Spa Resort, an independent four-star superior retreat in Dahn, southwest Germany, replaced all core software systems in one rollout after its old technology reached its limits. Shiji’s Daylight PMS and Meridian Experiences now connect spa, dining, housekeeping, payments and guest engagement, reducing clicks and freeing staff for personalized service. Led by General Manager Volker Zimmermeier, the resort features a 1,500 m² natural swimming pond and 61,000 m² garden.
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  • 1 min

Hotel Review Tool Escalates Unanswered Negative Reviews to Dublin Customer Care Center, Charging Hotels for Service

  • Shiji Group
  • 30 September 2026
🏨 Hotel general managers receive automated alerts when guests post negative reviews. Responding within the set deadline closes the case; missed deadlines trigger automatic escalation to a customer care center in Dublin, which charges the hotel for handling it. A dedicated negative-review view lets managers track response performance across individual hotels, brands, or groups. No specific deadlines, fees, dates, or performance statistics are provided.
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  • 3 min

Shiji’s Daylight PMS Goes Live at Chatrium Residence Riverside Bangkok with Apartment Module for Long-Stay Operations

  • Shiji Group
  • 31 August 2026
🏨 Shiji announced the launch of its cloud-based Daylight PMS at Chatrium Residence Riverside Bangkok, Thailand, on August 31, 2026. The serviced residence’s new Apartment Module supports long-stay reservations, flexible billing, resident preferences and cross-department coordination. Integration with SUN Accounting streamlines financial reconciliation and provides real-time operational visibility. The deployment aims to improve personalized service and operational efficiency. Shiji serves over 91,000 hotels worldwide and employs more than 5,000 people.
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  • 1 min

How Aquaria Natal Hotel Rose from #59 to #1 on Tripadvisor

  • Shiji Group
  • 8 June 2026
Discover how Aquaria Natal Hotel improved guest experience, boosted ADR by 55%, and climbed Tripadvisor rankings.
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  • 1 min

How Bachcare Holiday Homes Boosted Survey Conversion by 135%

  • Shiji Group
  • 8 June 2026
Discover how Bachcare Holiday Homes used guest feedback to improve satisfaction and increase survey response rates.
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  • 1 min

How Estonia transformed visitor feedback into national action with Reviewpro Reputation

  • Shiji Group
  • 8 June 2026
Discover how Estonia unified guest feedback from 80+ review sites using Reviewpro Reputation. Learn how real-time insights helped improve visitor experiences across accommodations, attractions, and more.
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  • 1 min

Corinthia Hotels Achieves 92% Response Rate in One Hour

  • Shiji Group
  • 8 June 2026
Corinthia Hotels uses ReviewPro to boost guest engagement, achieving a 92% response rate within an hour and enhancing service efficiency.
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  • 2 min

Enhancing hotel operations & guest experience with integrated platforms | Shiji & Sudima Hotels

  • Shiji Group
  • 8 June 2026
Discover how Shiji and Sudima Hotels improved reservation accuracy, automated payments, and streamlined operations by replacing fragmented systems with a fully integrated platform, boosting efficiency and guest trust.
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  • 1 min

How Voyages Indigenous Tourism Australia transformed guest feedback with Reviewpro

  • Shiji Group
  • 8 June 2026
Discover how Voyages Indigenous Tourism Australia streamlined guest sentiment management by replacing fragmented systems with Reviewpro Reputation, enabling real-time insights, faster service recovery, and improved guest satisfaction across Ayers Rock Resort and Mossman Gorge Cultural Centre.
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  • Monitor your blind spots: Is AI getting your hotel right?

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  • Shiji spent a year testing AI on its own people before offering it to a single hotel

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