Tom Brown

6 ways that hotel technology creates human experiences  Our vision of hospitality is one where staff can focus on creating meaningful moments with guests, rather than getting bogged down by…

What are phishing attacks?  Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware. Attackers use fraudulent emails, messages, phone calls or…

The evolution of hotel technology The hotel industry has seen rapid changes in technology over the past decade. Traditionally, hoteliers relied on manual processes and disconnected systems to manage reservations,…

Although the management of hotel groups provides bonus challenges like centralized operations, brand consistency and heightened security, it also brings opportunities for bigger customer reach, economies of scale and more…

Mews Coffee Corner is a series of short webinars in which hoteliers and tech partners share their opinions, successes and operational tips. The latest episode features Harding Group, and the…

10 tips to get the best out of your cloud-native PMS  This list will help you make the most of a cloud-native PMS, helping to ensure you get the timesaving…