12 essentials for a good hotel room
What makes a good hotel room? It’s a simple question but it doesn’t have a short answer. There are certain things we can take as a given: cleanliness, functionality, comfort.…
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Posts by author
Tom Brown
24 posts
Six ways that hotel technology creates human experiences
6 ways that hotel technology creates human experiences Our vision of hospitality is one where staff can focus on creating meaningful moments with guests, rather than getting bogged down by…
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10 tips to protect your business against hotel phishing attacks
What are phishing attacks? Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware. Attackers use fraudulent emails, messages, phone calls or…
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The future of hospitality with Atomize and Mews
The evolution of hotel technology The hotel industry has seen rapid changes in technology over the past decade. Traditionally, hoteliers relied on manual processes and disconnected systems to manage reservations,…
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How hotel groups can become more efficient and boost revenue
Although the management of hotel groups provides bonus challenges like centralized operations, brand consistency and heightened security, it also brings opportunities for bigger customer reach, economies of scale and more…
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Highlights from Mews Coffee Corner with Harding Group
Mews Coffee Corner is a series of short webinars in which hoteliers and tech partners share their opinions, successes and operational tips. The latest episode features Harding Group, and the…
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What can hospitality learn from retail?
What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a service to a…
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10 ways to get the most out of your cloud-native PMS
10 tips to get the best out of your cloud-native PMS This list will help you make the most of a cloud-native PMS, helping to ensure you get the timesaving…
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The revolution in revenue management: from RevPAR to RevPAM
The rise of RevPAM The podcast covered plenty of fertile ground, and we didn’t want any non-German speakers to miss out. So here are the top six takeaways from their…
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Five successful hotel operations transformations
1. Glampsource North Hatley: no more paper The new generation of hoteliers are lucky. They don’t know some of the painful, time-consuming processes that used to be necessary before technology…
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