Mews

What are hotel direct bookings? Direct bookings happen when a guest reserves a room directly with your hotel – whether that’s through your website, by phone, email, or as a…

What are hotel reviews? Hotel reviews are feedback from guests after their stay, offering insights into their experience, from the quality of services to various aspects of the property. These…

What is a hostel? A hostel is a great option when you want to save money and don’t mind giving up a bit of luxury. The services they offer are…

What AI in hospitality really looks like  There was plenty of keen discussion around the use of AI. We debunked the myth that AI in hospitality means robots and less…

What is Average Room Rate (ARR)? Average Room Rate (ARR) is one of the essential indicators in the hospitality industry, helping you measure the average price paid per room over…

Hiring and training new employees is an expensive business, both in recruiting costs and time invested. So, it’s not surprising that staff satisfaction and retention are priorities for hotels looking…

What is hotel advertising? Hotel advertising involves a range of marketing strategies aimed at showcasing your hotel’s services and unique value proposition to increase bookings and drive profitability. These strategies…

What is hotel market segmentation? Hotel market segmentation is the process of grouping guests into various categories based on shared characteristics and behavior. It helps to define revenue management strategies…

What is a hotel business? A hotel is the broad term referring to an accommodation that includes a bed, bathroom, and various guest services, creating a comfortable, home-away-from-home experience for…

What is hotel housekeeping? Hotel housekeeping involves more than just cleaning rooms — it covers every part of your property, from the lobby to guest rooms, common spaces and restaurants.…