Mews

What are OTAs for hotels? OTAs (Online Travel Agencies) are third-party platforms where travelers can search, compare, and book accommodations. They provide hotels with a broad audience and a strong…

A global distribution system (GDS) is a platform that acts as a bridge between travel agents and service providers like hotels. By uploading your inventory, availability, and rates to the…

What is hotel management software? Hotel management software (HMS) is designed to simplify and centralize daily operations for hoteliers. It automates core tasks such as room bookings, payments, inventory management,…

What are hotel referral programs? Referral programs reward guests who refer new customers. Every referral comes with a reward, so the more referrals they make, the more they can cash…

What are hotel bidding sites? Hotel bidding sites are a type of metasearch engine. Instead of accepting a fixed price or choosing another property, the guest sets their own price.…

What is hotel housekeeping standard operating procedures?cche Standard operating procedures (SOPs) are essentially step-by-step instructions, policies, and processes that guide your hotel housekeeping operations. They help minimize errors, improve efficiency,…

6 hotel housekeeping tips The smallest details can set your hotel apart. Whether it’s an extra press of the bed linens, a subtle touch of non-chemical room spray, or a…

Slow tourism, or as I like to call it, the ‘stress free’ philosophy, is about travelling while enjoying the moment, the place and, above all, the calm. It’s like switching…

What is a thank you message? A thank you message, also known as a departure communication, is a simple but powerful way to nurture guest relationships. It’s a note of…

What are hotel guest services? Hotel guest services include all the amenities your hotel offers to enhance a guest’s stay. This can range from the check-in and check-out process to…