Onyx CenterSource, a global leader in B2B payments and business intelligence for the hospitality industry, is broadening its footprint in the business intelligence space with the launch of OnyxInsights. This advanced platform equips hotels and travel agencies with powerful benchmarking tools and actionable insights to drive smarter decisions, streamline operations, and optimize revenue.
As the hospitality sector increasingly embraces data-driven strategies, Onyx CenterSource sets itself apart by combining stay and booking data to deliver actionable intelligence. OnyxInsights features interactive dashboards offering advanced analytics to improve commission payment speed, increase funded transactions, and boost commissionable average daily rates (cADR).
Key benefits of the platform include:
- Data Quality Diagnostics: Identify areas for improvement that impact payments and analytics.
- ADR Analytics: Benchmark daily rate trends.
- Performance Summaries: Track KPIs against benchmarks.
- Market Share Insights: Gauge market influence and track growth patterns.
- Future Demand Forecasts: Stay alert to market shifts.
Additional Benefits for Hotels
- Funding Analysis: A unified view of payment lifecycle performance relative to benchmarks at all levels.
Additional Benefits for Agencies
- Potential Revenue Analysis: Gain insights into pending hotel commission payments at the supplier level to better understand and forecast revenue opportunities.
Early 2024 results in North America show OnyxInsights reduced payment times by seven days, increased funded transactions by 3%, and delivered $8 higher commissionable ADR for properties.
Hospitality professionals are navigating a rapidly changing landscape, from intensifying competition to addressing operational inefficiencies. At Onyx CenterSource, we are deeply committed to advancing the travel and hospitality industries through innovative payment and data solutions. OnyxInsights aligns with our vision of delivering tools and insights that enable smarter decisions and position our clients for sustainable, long-term growth. Scott Gutz, CEO of Onyx CenterSource
In addition to self-service tools, OnyxInsights offers personalized, quarterly analyses from business data specialists, delivering tailored analyses with actionable recommendations to optimize operations, strengthen partnerships, and improve financial outcomes.
With its unmatched expertise and network, including two thirds of the top 25 hotel chains and all the top global agencies, Onyx CenterSource is addressing key industry pain points and driving innovation through actionable data insights. Through strategic initiatives like the Data Snap Series in collaboration with Skift, the company further reinforces its commitment to delivering actionable insights and fostering growth across the hospitality industry.
OnyxInsights is now available to Onyx CenterSource customers worldwide. For more information or to schedule a virtual walkthrough and Q&A with one of our data experts, please visit here.
About Onyx CenterSource
Onyx CenterSource is a leading global provider of B2B payments and business intelligence solutions to the hospitality industry. The company strives to build long-lasting relationships with its partners and is passionate about providing quality customer service, consultative insight and cost-effective solutions. With a legacy dating to 1992, the company facilitates in excess of $2.1 billion in payments annually, partnering with more than 150,000 hotel properties and 200,000 travel booking providers in 160 countries. In addition to its headquarters in Dallas, Onyx CenterSource has regional hubs in Seville, Spain; Tønsberg, Norway; and Manila, Philippines. To learn more, visit www.OnyxCenterSource.com.
Dawn McAbee
Manager, Corporate Communications
423-503-0016
