GuestRevu’s latest integration with HotelTime Solutions brings our award-winning guest feedback and online reputation management tools together with HotelTime’s cloud-based property management system (PMS). This partnership is designed to help hoteliers enhance guest experiences and streamline their operations by making it easier to collect guest feedback and making this feedback data more accessible and actionable.
For over 20 years, HotelTime Solutions has provided innovative cloud-based hospitality management software, offering powerful tools for multi-property management, reporting, and seamless integrations. By integrating with GuestRevu, hoteliers using HotelTime PMS can now automatically collect guest feedback, gain valuable insights, and make data-driven improvements to their services.
This integration enables guest data from HotelTime’s PMS to be automatically shared with GuestRevu. After check-out, guests receive personalised emails inviting them to provide feedback via customised surveys and share their experiences on online review platforms. By streamlining this process, hoteliers can build stronger relationships with their guests, improve their online reputation, and ultimately drive more direct bookings.
Chris Alexandre, Founder and CEO of GuestRevu, shared his enthusiasm for the collaboration:
“Partnerships with industry-leading tools like HotelTime are essential for helping hoteliers maximise the value they get from guest feedback, ensuring they have guest data when and where they need it to make better-informed operational decisions and craft excellent guest experiences. The HotelTime team have been a pleasure to work with, and we can’t wait to keep collaborating to make our clients’ lives easier.”
“We’ve always believed in making life easier for hoteliers,” added Jan Hejny, CEO of HotelTime Solutions. “By bringing guest feedback directly into our platform, we empower hoteliers to learn from their guests and take swift action to enhance their offerings.”
The launch of this integration was celebrated alongside two exciting industry events: the GuestRevu GREAT Awards in Cape Town, which recognised excellence in guest experience, and TechTonic in Johannesburg, where hospitality professionals gathered to discuss the latest innovations in hotel technology. These events provided a fantastic opportunity to showcase how technology-driven solutions like the GuestRevu and HotelTime integration can support hoteliers in delivering exceptional guest experiences.
For more information about this integration and how it can benefit your property, book a demo today.
About GuestRevu
Thousands of hoteliers worldwide use GuestRevu to quickly and easily gather feedback from their guests and actively manage their online reputations. GuestRevu surveys and online review management tools are tailor-made for the hospitality industry, enabling hoteliers to gain a deeper, guest-focused understanding of operational strengths and weaknesses, monitor and manage their online reputation and reviews, and improve guest satisfaction. Reviews from delighted clients have helped GuestRevu win the annual HotelTechAwards for Best Guest Feedback Solution six times.
About HotelTime Solutions
HotelTime Solutions is a comprehensive, cloud-based platform designed to support hotels, restaurants, SPAs, and event management operations. With over 22 years of experience in the hospitality industry, HotelTime Solutions empowers businesses to streamline operations, drive revenue, and enhance guest experiences. HotelTime’s systems are trusted by more than 650 hotels and restaurants across 20 countries, making them a leader in innovative hospitality management solutions. The platform’s robust tools and customer-first approach enable HotelTime clients to thrive in today’s dynamic and competitive market.
