Munich – Leading hotel data management and loyalty solution provider, dailypoint, has revolutionized front-desk intelligence with Profile Snapshot that enables hotels to recognize high profile guests in an instant. The integrated solution for automatic identification takes the check-in process to a new level for VIP guests that is discreet, intelligent, and personalized.
With Profile Snapshot, front desk managers can instantly recognize special guests and discreet VIPs such as diplomats, royals, celebrities, and business leaders so they may provide the individualized and secure service that is required when serving prominent figures. The new feature enables hotel staff to greet the guest by name and in a context-appropriate manner, to address preferences, or make special arrangements – before the guest says a word.
Profile Snapshot provides front office teams the knowledge they need to welcome guests at the highest level – individually, respectfully, and flawlessly. We have leveraged AI to give hotels the information they need while maintaining the guest’s privacy during check-in. This unique solution is much needed with the extensive amount travel required of prominent figures worldwide. Dr. Michael Toedt, CEO and founder of dailypoint
Based on the Central Guest Profile (CGP), the digital heart of the dailypoint platform, the new Profile Snapshot feature uses Artificial Intelligence (AI) to generate an individualized guest profile “snapshot” from millions of data points. The guest profile is automatically displayed to reception staff at check-in a highly private manner with relevant information for personal guest service. All dailypoint products meet the world’s highest privacy guidelines and are GDPR-compliant.
Profile Snapshot seamlessly integrates into the existing dailypoint platform and is based on the highest standards in data protection, transparency, and technological excellence.
About dailypoint
dailypoint™, headquartered in Germany, provides a comprehensive Central Data Management (CDM) and Central Data Platform (CDP), including its highly regarded CRM and Email Marketing solutions. With innovative AI processes and seamless integrations, dailypoint™ supports hotels worldwide in creating unified guest profiles and enhancing the guest experience.
For more information visit dailypoint.com.
