MARKHAM, Ontario — Maestro PMS, the hospitality industry’s most established and trusted property-management system provider, is advising hoteliers to make 2026 the year to modernize their PMS technology. With the rapid pace of digital innovation and growing guest expectations, hoteliers who strategically budget now for upgrades will be best positioned for long-term operational success.
For more than four decades, Maestro PMS has led the industry with its all-in-one system innovation— unifying reservations, operations, payments, and analytics, with extensive third-party integrations to create seamless operations and a superior guest experience. By unifying front office, sales and catering, spa, activities, membership, and more into a single, robust platform, Maestro PMS is providing stability and giving operators confidence that their tech stack is not just keeping pace with hospitality technology but setting the standard.
At the core of every hotel operation is the PMS. It serves as the operations center for guest data and property information. Keeping this technology current with the latest integrations is critical to maintaining efficiency, revenue optimization, and guest satisfaction. Tim Major, Maestro PMS President
Giving Users What They Want
In 2025, a host of hospitality tech surveys revealed a strong trend toward investing in an all-in-one PMS to reduce vendor costs and deliver seamless integration to other systems for enhanced operational efficiency, guest personalization, and automation powered by AI and machine learning. Operators are also prioritizing systems with robust data analytics and seamless guest experiences through mobile and contactless technologies to stay competitive and manage rising guest expectations.
Today’s PMSs must focus on integrating AI and IoT for hyper-personalized experiences and operational excellence. They must emphasize mobile solutions, sustainability features, and cloud-based, data-driven platforms to provide ongoing efficiency and enhance revenues for tomorrow. Customers tell us they want integration between Maestro and AI-driven revenue management, automated guest services, smart room technology, robust data analytics, and mobile-centric solutions for both guests and staff. With more than 800 established vendor integrations, using HTNG/OTA standards or our own extensive Maestro APIs, we are leading the industry in meeting these requests. And by expanding AI within our PMS and building on GuestXMS guest messaging and Maestro AI learning tools, Maestro is uniquely and ideally positioned to be the PMS of choice for all independent hotels in the future. Lisa Jane Wheaton, Senior Product Strategist of Maestro PMS
By upgrading to Maestro PMS in 2026, operators will have access to leading edge modules for its Cloud, Web and mobile solutions, including: MezzoPay embedded payments, enhanced Silverware POS integration, and 20+ integrated modules on a single database—including mobile and contact free apps to increase profitability, drive direct bookings, centralize operations, and enable operators to engage guests with a personalized and safe experience.
Continuing to Lead the Way with Mobile
Undisputedly, Maestro’s PMS ecosystem features its most comprehensive suite of mobile tools to date, empowering operators to meet guests and staff where they are. Key mobile features include:
- Mobile check-in/check-out with digital registration cards and contactless key integrations
- Mobile housekeeping and maintenance applications for real-time room status updates and service requests
- Mobile guest communication tools to streamline messaging, upselling, and service personalization
These capabilities not only improve operational efficiency but also deliver the flexible, tech-enabled experience modern travelers expect. In addition, Maestro Touch—the revolutionary tablet-optimized interface seamlessly integrated with the Maestro PMS ecosystem—brings mobility, flexibility, and power to front desk operations. Purpose-built for tablets, it enables staff to deliver high-touch service from anywhere on property, reduce onboarding time with a simple and intuitive interface, and boost productivity with real-time access to core PMS functions.
A few of the most recent upgrades to Maestro PMS include:
- Front Desk Enhancements— Maestro’s Front Desk Module now provides a single-screen view of key daily operational statistics across all properties in a multi-property collection. An updated daily Rate Calendar, the ability to upload documents to a Guest or Group Reservation or Guest Profile.
- Spa and Activities Enhancements—upgrades to the Spa and Activities modules give staff even more control and flexibility. Credit card pre-authorization rules and advance deposit policies and a booking text change log helps teams manage bookings efficiently and deliver a seamless guest experience.
- Sales and Catering Enhancements—Maestro’s Sales and Catering module now features a dashboard designed for Sales Managers. A rolling 31-day pipeline, featuring all bookings by status, active inquiry monitoring, quick access to all booking screens, tools to place meeting rooms out of order by start and end date/time. These updates help teams manage events efficiently and stay on top of property-wide scheduling.
As 2026 approaches, Maestro is encouraging hoteliers to prioritize PMS upgrades in their upcoming budget cycles
, Tim Major said. By planning ahead, operators ensure they can adopt the latest Maestro features, leverage the broadest library of third-party integrations, and future-proof their technology.
About Maestro
Maestro is the preferred cloud hosted or on-premises All-In-One Web PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro’s PCI certified and EMV ready enterprise system offers 20+ integrated modules on a single database including touchless and mobile apps to increase engagement, drive direct bookings, centralize operations; all while enabling a unified & seamless guest journey from booking to checkout and everything in between. For over 45 years Maestro’s Diamond Plus Service has provided unparalleled 24/7 support and education services to keep hospitality groups thriving and productive. Click here for more information on Maestro PMS. Click here to get your free PMS Buying guide.
