Philippine luxury beachfront resort streamlines dining, spa, and events operations with enterprise-grade cloud POS technology.
SINGAPORE, October 23rd, 2025 – Shiji, the global hospitality technology leader, today announced that South Palms Resort & Spa Panglao, part of the MGallery Collection, has gone live with Infrasys Cloud POS, redefining how the resort manages service across its restaurants, bars, spa, and leisure outlets. The upgrade ensures a more seamless experience for guests staying in the resort’s 188+ rooms and villas along the pristine white sands of Bohol’s Panglao Island.
Blending MGallery’s boutique sophistication with a uniquely Filipino sense of place, South Palms features two dining venues, the signature Sirenna bar, a full-service spa, Aya’s Jungle Kid’s Club, banquet facilities, and extensive leisure amenities. With such a diverse offering, the resort needed a POS system capable of supporting complex, multi-outlet operations while freeing staff to focus more on personalized guest service.
“With Infrasys POS, we’ve created a seamless service environment for staff to then have more time to focus on guests rather than systems,” said Steven Hopkinson, Senior Vice President for Asia Pacific and the Middle East of Shiji Group. “Whether it’s in-room dining via QR code, cocktails by the pool, or a spa treatment, Infrasys ensures the same smooth, connected service experience throughout the resort.”
The implementation centralizes reporting and provides real-time insights across outlets, enabling management to make faster, data-driven decisions. By replacing fragmented processes with one cloud-based platform, the resort now benefits from greater mobility, faster service, and consistent brand standards across operations.
“I’m both proud and delighted to have played a part in achieving this true win-win outcome. My mission has always been to help clients build strong, lasting partnerships with their suppliers — relationships that ultimately enhance the guest experience at every property I’m involved with. This collaboration perfectly reflects that vision,” said Terence Ronson, Founder and Managing Director of Pertlink.
By unifying dining, spa, and event operations under one flexible system, South Palms Resort & Spa Panglao is leading the way in luxury hospitality across the Philippines, proving how technology can support both operational excellence and authentic guest experiences.
For more information on Shiji’s Infrasys POS, visit: https://www.shijigroup.com
About Shiji
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform, the only truly global hotel technology platform, Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself.
For more information, visit www.shijigroup.com.
About South Palms Resort & Spa Panglao MGallery Collection
Set on one of Panglao’s most pristine private beaches, South Palms Resort & Spa Panglao is a tropical sanctuary where boutique elegance meets authentic design. Inspired by local Boholano culture and the island’s natural rhythm, this five-star hotel in the Philippines invites you to reconnect with nature and experience Panglao’s rich heritage. Farm-to-table dining, soothing spa rituals and immersive cultural experiences reflect a deep respect for the land and its traditions. Surrounded by swaying palms, flowering gardens and the gently lapping sea, every moment here feels rooted, meaningful and beautifully serene.
