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Jollibee Launches Loyalty Program

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  • 20 October 2024
  • 2 minute read
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This article was written by Hospitality Technology. Click here to read the original article

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RoomRaccoon, a hotel management system for independent hotels, has announced its two-way integration with Pxier, an advanced software solution designed to meet the diverse needs of hotels in managing events, sales, catering, and spa services.

The latest integration in the RoomRaccoon Marketplace offers independent hotels a comprehensive and cost-effective solution to streamline essential hospitality operations. By harnessing the strengths of both platforms, hoteliers can efficiently oversee and optimize every aspect of their property’s operations while elevating guest service capabilities.

Steven Reffin, Global Partnership Manager, shares: “Through our partnership with Pxier, RoomRaccoon is proud to provide independent hoteliers with a complete solution, incorporating essential event and spa management tools into our already robust platform. With real-time data flow from RoomRaccoon’s PMS to Pxier’s platform, this integration ensures that all aspects of our users’ business—whether it’s rooms, conferences, and events, or wellness services—are seamlessly managed without the need for manual data transfer between systems.”

“Through Pxier’s partnership with RoomRaccoon, hoteliers can now seamlessly sync real-time data, effortlessly managing events and spa services alongside their property operations. The integration streamlines operations, allowing hoteliers to focus on delivering exceptional service and creating memorable guest experiences,” said Jay Menon, Chief Technology Officer at Pxier.

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The integration is supported by three robust API connections:

Reservation Feed: Hoteliers can effortlessly access guest and reservation data from RoomRaccoon to enhance CRM efforts, improve communication, and strengthen loyalty programs.

Point of Sale: Streamline billing processes with integrated charges from spa, event, and point-of-sale systems directly into RoomRaccoon, significantly improving operational efficiency and reducing administrative overhead.

Channel Manager: Simplify group and event reservations with real-time access to RoomRaccoon’s rates and availability, ensuring seamless synchronization with the reservation calendar and maximizing occupancy potential.

The RoomRaccoon and Pxier integration is available to hotels and accommodation providers worldwide. 

Please click here to access the full original article.

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