Shiji Insights

Welcome to the Q3 2024 Guest Experience Benchmark Infographics The Guest Experience Benchmark Infographic for Q3 is available now! This short PDF summarizes guest experience trends over the past 3…

Hotelatelier, a leading hospitality group with 38 hotels across Spain and Portugal, has mastered the art of delivering unforgettable guest experiences. Since 2014, they’ve embraced a bold, customer-centric approach that…

Recently, I had the opportunity to sit down with César Pérez, Director of Quality and Sustainability at Vincci Hotels, for another episode of the Shiji Insights podcast. Our conversation touched…

Delivering an exceptional guest experience in today’s digital era is a complex and demanding task for hoteliers. It encompasses more than just providing appropriate amenities and comfortable accommodations. As discussed… The post From Check-in to Check-out: How PMS Transforms the Guest Experience appeared first on Shiji Insights and Publications.

In today’s rapidly evolving hospitality industry, technology is playing a crucial role in shaping both operations and guest experiences. Atlas Hotels, a key player in the UK hospitality sector, is… The post Atlas Hotels’ Technology Transformation: An Interview with Craig Couper appeared first on Shiji Insights and Publications.

Multi-property management Because our PMS, the Shiji Enterprise Platform, was built with global hotel companies in mind, you only need to configure your portfolio once from the global, regional or…

Multi-property management Because our PMS, the Shiji Enterprise Platform, was built with global hotel companies in mind, you only need to configure your portfolio once from the global, regional or…

Multi-property management Because our PMS, the Shiji Enterprise Platform, was built with global hotel companies in mind, you only need to configure your portfolio once from the global, regional or…

The Shiji Guest Experience Benchmark Report for Q2 2024 offers a comprehensive look into guest satisfaction trends and review dynamics. This report is crucial for hotel operators and technology vendors… The post Lower volume, more satisfaction: Insights on Guest Experience 2nd Quarter 2024 appeared first on Shiji Insights and Publications.