Robot Challenge Screen
“The future of luxury is emotional, or it won’t exist.” This is how Jordi Caralt Coloma, Corporate General Manager of Hidden Hotels, defines the next era of high-end hospitality: one…
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Shiji Insights
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Doug Kennedy – Kennedy Training Network
This book is a collection of monthly hotel sales and guest service training articles written by Douglas Martin Kennedy from 1996 to 2012 and published worldwide in industry trade journals…
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Q3 Guest Experience Update 2025 Launch
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Q2 2025 Guest Experience Benchmark Infographics
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Daylight PMS (formerly Shiji Enterprise Platform): Next-Gen Cloud Hotel Management
Unlike traditional PMS systems, Daylight PMS simplifies the set-up and management of multiple properties for hotel groups and chains, allowing for centralized configuration updates, rapid deployment, and scalability across global,…
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Find Out How to Earn & Build Guest Loyalty at Your Hotel
Overview: Are travelers loyal to hotels anymore, or is it all about price and perks? In this free webinar for hoteliers, we show you how to earn guest loyalty with or…
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Download the 2025 Smart Decision Guide to Restaurant Management and POS Systems
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Hotel Reviews at ITB Berlin: How Travel Professionals Review the industry
Every year, ITB Berlin sets the hospitality industry’s pulse racing—not just because of the event itself, but because industry insiders turn hotel guests and critics overnight. Hotels brace themselves as…
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Technology’s Role in Reducing Hotel Food Waste
Every year, thousands of tonnes of food are discarded worldwide, with the hospitality industry playing a substantial role in this troubling statistic. Kitchens often overproduce to meet demand, buffets sit…
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Guest Experience Benchmark Report 2025
Welcome to the Guest Experience Benchmark Report 2025 – Year in Reviews We are excited to announce that the Yearly Edition of theGuest Experience Benchmark Report is finally here! Discover how 2024…
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