Shiji Insights

Distribution Chart: Navigating the Evolving Landscape of Hotel Tech

Characterised by ongoing acquisitions, strategic brand movements, and the introduction of new segments, it is a busy time in hotel tech. We analysed the chart compared to it’s previous version…

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1 min

Yearly Guest Experience Benchmark Report 2026

Global & regional guest experience trends Based on 42 million reviews from 12,000 hotels worldwide, this year’s report reveals how guest satisfaction continued to rise in 2025, even during record-breaking peak travel…

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4 min

Robot Challenge Screen

“The future of luxury is emotional, or it won’t exist.” This is how Jordi Caralt Coloma, Corporate General Manager of Hidden Hotels, defines the next era of high-end hospitality: one…

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1 min

Doug Kennedy – Kennedy Training Network

This book is a collection of monthly hotel sales and guest service training articles written by Douglas Martin Kennedy from 1996 to 2012 and published worldwide in industry trade journals…

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Q3 Guest Experience Update 2025 Launch

Sign up for emails on hospitality industry insights Never miss an insight. We’ll email you when new articles are published. Shiji Group @media only screen and (max-width: 319px){ #zcOptinSuccessPopup{ width:100%…

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Q2 2025 Guest Experience Benchmark Infographics

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1 min

Daylight PMS (formerly Shiji Enterprise Platform): Next-Gen Cloud Hotel Management

Unlike traditional PMS systems, Daylight PMS simplifies the set-up and management of multiple properties for hotel groups and chains, allowing for centralized configuration updates, rapid deployment, and scalability across global,…

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0 min

Distribution Chart: Navigating the Evolving Landscape of Hotel Tech

Yearly Guest Experience Benchmark Report 2026

Robot Challenge Screen

Doug Kennedy – Kennedy Training Network

Q3 Guest Experience Update 2025 Launch

Q2 2025 Guest Experience Benchmark Infographics

Daylight PMS (formerly Shiji Enterprise Platform): Next-Gen Cloud Hotel Management

Hotel Distribution Technology 2025/2026: Understand Hotel Technology Distribution at a Glance

Find Out How to Earn & Build Guest Loyalty at Your Hotel

Download the 2025 Smart Decision Guide to Restaurant Management and POS Systems

The OTA Market, Finally Mapped

The Hotel Internet Is Controlled by a Handful of Brands

The Hotel Brands of the World Infographic

RMS and GoCardless Partner to Help Hospitality Operators Cut Payment Costs

Hotel Brands are Aggregators

Hospitality tech drew over $1 billion in the last year, with PMS and AI-led platforms capturing biggest share

Enterprise AI Is Scaling Fast Hotels Are Still Catching Up

Hotels Must Prioritize Certainty and Flexibility to Meet Evolving Post-Pandemic Guest Expectations, Says Hotel Executive

SOCIETIES Vol 5: Google AI Travel, Guerlain, and the Rise of Design Hospitality

Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility

Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?

Pamela Anderson Collaborates with Olive Ateliers on 40-Piece Outdoor Furniture Collection Inspired by Her Grandmother's Farm

AI Trip Planning Doubles as Traditional Search Declines from 51% to 36% in Travel Planning Trends

Unexpected European Cities like Warsaw See Short-Term Rental Surge From Bad Bunny Tour

Short Stay Summit 2026 Returns to London as Regulation, AI and Innovation Reshape the Sector

Luxury Industry Sees Blue Ocean Opportunities in Longevity, Biohacking, and Silver Market Segments

SOCIETIES Vol 5: Google AI Travel, Guerlain, and the Rise of Design Hospitality

Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility

Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?

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