10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us

Taylor Swift is Coming – Is Your Hotel Ready for It?

  • kelly.johnson@trustyou.net
  • 12 February 2024
  • 3 minute read
Total
0
Shares
0
0
0

This article was written by Trustyou. Click here to read the original article

image

Are you ready to dazzle your Taylor Swift fans with a fantastic experience at your hotel? As we approach her much-expected concerts in Australia and Singapore, hotels must prepare for the surge in demand, deliver exceptional customer service, and prioritize guest satisfaction. 

Everything Taylor Swift touches turns to gold. In 2023, her tour stopped in 20 North American cities that broke records and was even said to boost the economy by $4.6 billion. Fans flocked to these cities in droves, which positively impacted the local economies. Naturally, Swifties must eat, utilize transportation, and of course, book accommodations. It’s no wonder that her concerts are creating a hospitality phenomenon. In Chicago, hoteliers experienced the “TSwift Lift” firsthand, as the first two days of Swift’s shows resulted in record hotel bookings for the city, an average of 44,383 per night. The TSwift Lift is real and hoteliers quickly realized they’d be in trouble if they weren’t well prepared for a fully booked property. Let’s discuss some ways to prepare and avoid bad blood with the Swifties as they descend upon APAC in the coming weeks.

According to a recent article on STR’s Data Insights Blog, Taylor Swift’s impact on hotel room revenue in the US is remarkable. The article highlights that her tour has already contributed to a staggering $208 million in hotel room revenue. By drawing in thousands of fans to each tour stop, Taylor Swift’s presence creates a surge in demand for hotel accommodations, resulting in increased revenue for hotels in those destinations. Pittsburgh and Nashville doubled their RevPAR from shoulder weeks, while eight markets overall reported RevPAR premiums of 50 percent or higher. It was anything but a cruel summer for the cities on the tour lineup. 

Trending
Indigo Road Hospitality Group Appoints Katharine Ames as Chief Marketing Officer

How Hotels Can Capitalize on the Positive Impact of Taylor Swift’s Tours?

Hoteliers know all too well how important it is to provide the best guest experience. Guests are more likely to leave a review when they have an experience to remember – both positive or negative. This means that hotels need to be prepared to handle the influx of fans and provide exceptional customer service to ensure a positive experience for concert-goers. Many hotels impressed guests by going above and beyond by offering pop-up shops with Taylor Swift merchandise, specialty menu items at on-site restaurants, or decorating with a Swift theme throughout the hotel.  From check-in to concierge services, hotel staff must be attentive, efficient, and accommodating to meet the heightened expectations of Taylor Swift’s enthusiastic fans.

In the era of online reviews and social media, guest reviews hold major importance for hotels. This is a delicate topic because we all know that guest reviews hold a lot of weight during the booking process. And how do you get your guests to leave a review? The answer isn’t as tough as you think – just ask for it. In a recent study, guests were asked why they didn’t leave a review and the answer was surprising – they didn’t know where to leave it or were never sent a survey. TrustYou has an easy solution! Prepare and send out a post-stay survey to your guests. Positive guest reviews can boost a hotel’s reputation and attract more visitors in the future. Conversely, negative reviews can have long-lasting consequences. Too busy to respond to all of those reviews? Shake it off with TrustYou’s responseAI, which allows you to quickly respond to guest reviews in the tone and language that fits your brand. You’ll thank us later.

Taylor Swift’s tours have proven to be a force that extends beyond the music industry, leaving a lasting impact on the hospitality and hotel industry. With her Eras Tour breaking records and generating significant revenue for hotels, the influence of her tours cannot be underestimated. By focusing on revenue growth, customer service, and the importance of guest reviews, hotels can leverage the “Taylor Swift Effect” to their advantage. 

To learn more about TrustYou and all the ways we help make guests happy, reach out here.

Please click here to access the full original article.

Total
0
Shares
Share 0
Tweet 0
Pin it 0
Related Topics
  • Trustyou
You should like too
View Post
  • Categorizing...

Minor Hotels’ upcoming Tivoli La Vie Muscat Hotel appoints GM

  • Tatiana Valenzuela
  • 21 July 2025
View Post
  • Categorizing...

Raines adds two DoubleTree hotels in South Carolina

  • Denis Stackeusky
  • 21 July 2025
View Post
  • Categorizing...

Introducing ChatGPT agent

  • Automatic
  • 21 July 2025
View Post
  • Categorizing...

SCPI Novaxia NEO has a new acquisition in Zaragoza, Spain

  • k.fytaki
  • 21 July 2025
View Post
  • Categorizing...

Accor Pacific appoints Rachael Nicholson as Commercial Director: New Zealand and Fiji

  • k.fytaki
  • 21 July 2025
View Post
  • Categorizing...

The Chemistry Major Who Makes Hotels Better, One Data Point at a Time: Shozib Khan, Spire Hospitality

  • Josiah Mackenzie
  • 21 July 2025
View Post
  • Categorizing...

How travel marketers can navigate AI evolution of search

  • By Morgan Hines
  • 21 July 2025
View Post
  • Categorizing...

How order management systems could create a new era of connected travel

  • By Cyril Tetaz - Amadeus
  • 21 July 2025
Sponsored Posts
  • The Future of Revenue Management Is Strategic Leadership – LodgIQ

    View Post
  • Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

    View Post
  • Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

    View Post
Last Posts
  • IHCL & Ambuja Neotia Group Enter into Agreement for 15 New Hotels
    • 22 July 2025
  • U.S. hotel performance for June 2025
    • 22 July 2025
  • Germany’s Travel & Tourism Sector to Break All-Time Records in 2025
    • 22 July 2025
  • Global Business Travel and Events Prices Set to Stabilize Through 2025 and 2026, Amid Looming Economic Uncertainty
    • 22 July 2025
  • Garner by IHG Gains Momentum in India with Third Signing This Year
    • 22 July 2025
Sponsors
  • The Future of Revenue Management Is Strategic Leadership – LodgIQ
  • Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers
  • Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ
Contact informations

contact@10minutes.news

Advertise with us
Contact Marjolaine to learn more: marjolaine@wearepragmatik.com
Press release
pr@10minutes.news
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
  • 📰 Columns
  • About us
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.