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Industry & Education Events
The next category is made up of major educational and association events. It was important to look at these events in order to see how they impacted technology and evolution within the industry.
Global Tech Development
Next, we added global technological inventions, or mass market launch of inventions. These help understand how fast something was adopted in hotels, and if the gap between invention and implementation is getting shorter, or not.
Hospitality Tech, E-Commerce, Hotel Market
Then we have the hotel industry-specific technology, which was further divided into three main categories. During hundreds of hours of research that went into making this chart we devised multiple systems of categorization with the Techtalk.travel team and two classes from Hotelschool The Hague. After putting it all together we settled on these three categories as the most relevant.
In Summary
It is fascinating to see how the industry has evolved. Looking at this chart, one can see that the hotel industry has often adopted consumer-level technology before it became available to the mass market. Especially when it comes to things that directly impact the guest experience.
Download the chart, zoom in, play with it. And let us and Techtalk.travel know what you think about it.
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