American Express has released its Amex Trendex: Business Travel Edition, which tracks the evolution of travel policies and trending destinations
Aug 23, 2024
As we look to the future, it’s evident that business travel isn’t just bouncing back from the pandemic – it’s transforming. New destinations are gaining prominence in corporate travel, the blending of work and leisure has moved beyond a mere trend, and technology, particularly AI, is revolutionizing how companies and travelers plan and execute business trips.
Key takeaways
- For the first time, Amex has identified five trending U.S. destinations based on commercial customer spending: Princeton, New Jersey; Durham, North Carolina; Southwest Michigan (Kalamazoo and Grand Rapids); Sacramento, California; and Honolulu, Hawaii;
- A major trend in the Amex Trendex report is the rise of blended travel—combining business and leisure in one trip. While not a new concept, its popularity has surged post-pandemic, especially among younger travelers;
- As business travel evolves, so do traveler expectations. Comfort is now a top priority, with many willing to pay extra for a better experience;
- The increasing integration of AI into business travel is expected to streamline operations, cut costs, and enhance the overall travel experience.
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