Why MGM Brought in Microsoft, IBM & Workday To Teach Our Teams – Jyoti Chopra, MGM Resorts

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In this episode, Jyoti Chopra, the Chief People, Inclusion, and Sustainability Officer at MGM Resorts International, shares how AI and technology are transforming HR and learning and development at MGM Resorts.

In this, we cover:

• How MGM Resorts is leveraging technology to propel careers forward.
• Learning from top innovators like Microsoft, IBM, and Workday.
• Real-world examples of AI-driven tools, such as micro-courses and digital assistants.
• The impact of technology and data on HR transformation.
• Future plans for AI-powered HR support at MGM Resorts.
• The importance of staying ahead with technology in the hospitality industry.
• Jyoti’s sources of inspiration today.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands