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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
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Posts by author

Josiah Mackenzie

935 posts
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  • 1 min

How citizenM Reinvented Hotel Loyalty (And Signed Up 50,000+ Subscribers) – Lennert de Jong

  • Josiah Mackenzie
  • 9 July 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, citizenM CEO Lennert de Jong shares with our innovation correspondent, Matthias Hüttebräuker,…
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  • 12 min

citizenM CEO on the Future of Hotel Tech, AI, and Guest Experience: Lennert de Jong

  • Josiah Mackenzie
  • 8 July 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: Since its founding, citizenM has always been a leader in hotel technology. I encourage…
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  • 11 min

citizenM CEO: Why We Sold to Marriott (And What’s Next) – Lennert de Jong

  • Josiah Mackenzie
  • 7 July 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: Why did citizenM sell to Marriott? Today in this episode, we get the answer…
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  • 1 min

Winning as a Team: What Baseball Can Teach Hospitality Leaders About Culture and Performance – Edward Mady

  • Josiah Mackenzie
  • 5 July 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Edward Mady shares what he’s learned from baseball. Learn more about Edward’s…
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  • 8 min

Creating a Culture of Welcome: How We Engaged Employees to Delight Guests – Edward Mady

  • Josiah Mackenzie
  • 4 July 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: One of the things I’ve been fascinated to explore on this show is what…
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  • 1 min

Leadership Lessons in Crisis Management – Edward Mady

  • Josiah Mackenzie
  • 3 July 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Edward Mady shares what he’s learned about leading through crisis. Learn more…
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  • 1 min

Leading Under Pressure, Building Relationships & the Power of Fellowship in Hospitality – Edward Mady

  • Josiah Mackenzie
  • 2 July 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Edward Mady shares some things he’s learned about leadership, relationship building, and…
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  • 1 min

Ritz Carlton Founder Horst Schulze Made Me a GM at 36: Here’s What I Learned – Edward Mady

  • Josiah Mackenzie
  • 1 July 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Edward Mady shares his experience working for Ritz Carlton founder Horst Schulze.…
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  • 1 min

From Fear to Respect: Leadership Lessons from Working with the “Queen of Mean” – Edward Mady

  • Josiah Mackenzie
  • 30 June 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Edward Mady shares his experience working for a tough boss – and…
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  • 1 min

Work Hard, Be Curious, Stay Present: Edward Mady’s Career Story (And Formula for Hospitality Success)

  • Josiah Mackenzie
  • 29 June 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Edward Mady shares his career story – with lessons for us all.…
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