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How MGM Resorts Transformed Talent Strategies in a Post-Pandemic World – Jyoti Chopra, MGM Resorts

  • Josiah Mackenzie
  • 29 October 2024
  • 1 minute read
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This article was written by Hospitality Daily Podcast. Click here to read the original article


How MGM Resorts Transformed Talent Strategies in a Post-Pandemic World – Jyoti Chopra, MGM Resorts











Mandarin Oriental strengthens its Residences and Exceptional Homes’ team
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Mandarin Oriental strengthens its Residences and Exceptional Homes’ team


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Oct. 29, 2024

How MGM Resorts Transformed Talent Strategies in a Post-Pandemic World - Jyoti Chopra, MGM Resorts

This episode is brought to you with support from Hireology. Check out our free masterclass: How To Hire Great People, Faster.

In this episode, Jyoti Chopra, the Chief People, Inclusion, and Sustainability Officer at MGM Resorts International, shares insights on transforming hiring strategies and employee engagement in a rapidly changing world.

Listen to learn:

  • How MGM Resorts overhauled its hiring strategies from one-size-fits-all fairs to specialized events.
  • The importance of flexibility and well-being for employees post-pandemic.
  • Innovative recognition programs like “years of service” pins and Showstoppers Awards.
  • The impact of the “Ask the CEO” program and Courageous Conversations series at MGM.
  • The introduction of the World of Well-being (WOW) initiative.
  • The role of employee engagement surveys in understanding and improving employee satisfaction.
  • The MentorcliQ program for pairing employees with mentors.

If you liked this, you may also enjoy our other conversation: Why MGM Brought in Microsoft, IBM & Workday To Teach Our Teams – Jyoti Chopra, MGM Resorts

This episode is brought to you with support from Hireology.
Check out our free masterclass with Hireology’s CEO, Adam Robinson: How To Hire Great People, Faster.

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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