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Hotel Technology Forum 2024 Preview: Winning the Customer

  • Automatic
  • 14 November 2024
  • 2 minute read
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This article was written by Hospitality Technology. Click here to read the original article

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Top Tech Trends with Leading Innovators

Digital transformation is sweeping through hospitality, and we’re highlighting industry leaders who are setting the standard. Join Alex Cisneros of Mint House, Sanjay Sharma of Orascom Hotels Management, and Conrad Riddle of Aimbridge Hospitality as they discuss the innovations pushing the boundaries in guest experience and operational efficiency.

AI in Hospitality: Customizing the Guest Journey

Robert Marusi, Commercial Enterprise Director of Hotel del Coronado, will share insights into how AI is redefining the guest experience. Learn how AI-driven customer data analysis helps tailor experiences, personalize marketing, and drive new revenue opportunities—while keeping the guest at the center of every initiative.

19th Annual Hotel Visionary Awards

HTF’s Hotel Visionary Awards recognize outstanding achievements in hotel technology. With newly expanded categories, this year’s ceremony promises a showcase of innovation and collaboration. Don’t miss the live winner announcements and the inspiring success stories from industry visionaries.

 

Enhancing Cybersecurity with Cross-Industry Insights

Cybersecurity is a top priority, and the lessons from other sectors are invaluable. Moderated by Pam Lindemoen, Chief Security Officer at RH-ISAC, this session will examine vendor vulnerabilities, ransomware threats, loyalty fraud, and data privacy. Attendees will gain insights from experts across retail, travel, and restaurant industries.

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Lifetime Achievement Award Panel

In an exclusive panel, HTF’s Lifetime Achievement Award recipients will discuss their journeys, sharing lessons and strategic insights from decades of industry transformation. They’ll provide guidance for both established and emerging professionals on how to navigate the rapidly evolving world of hotel technology.

Case Study: Combating Human Trafficking with Hyatt Hotels

Hyatt Hotels presents a powerful case study on using technology to combat human trafficking. Discover how Hyatt’s DNS solution equips hotel staff and operators to contribute to industry-wide efforts in promoting safety and human rights. Presented by Rohan Jani, Associate VP of Guest Technology at Hyatt, this session is essential for leaders looking to make a positive impact.

Startup Super Session: Meet Tomorrow’s Innovators

HTF’s Startup Super Session showcases the industry’s next-generation technology leaders. From Devour to ConnectedFresh, Affixify, and Nappr, this curated selection of startups will demonstrate cutting-edge products designed to solve today’s challenges. Discover groundbreaking ideas that are shaping the future of hospitality.

AI and Natural Language Search Workshop

AI and natural language search are transforming the way consumers connect with brands. In this hands-on workshop, explore how AI perceives your properties and learn how to configure words and images for effective AI-driven search. Led by Anna Jaffe and Connie Rheams of Mobi, this interactive session will give you a head start in optimizing your brand’s online visibility.

Please click here to access the full original article.

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