Hotel Technology Forum 2024: Win the Customer Kicks Off at Terranea Resort!

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Following a busy Monday packed with a lively cybersecurity lunch & learn, a beautiful coastal hike and a fun and engaging BTF 2024 welcome reception (see images, above), we’re presenting a full day of content on Tuesday.

See Our Full HTF 2024 Preview, Presented by Relay!

Today’s highlights include:

How to Lead with Innovation

Business strategist and futurist Scott Steinberg headlines with an interactive keynote on leveraging digital transformation to address today’s business challenges and unlock growth opportunities.

Top Tech Trends with Leading Innovators

Industry leaders, including Alex Cisneros (Mint House), Sanjay Sharma (Orascom Hotels), and Conrad Riddle(Aimbridge Hospitality), share cutting-edge innovations enhancing guest experiences and operational efficiency.

AI in Hospitality: Customizing the Guest Journey

Robert Marusi (Hotel del Coronado) reveals how AI-driven insights personalize marketing, tailor guest experiences, and generate revenue—all while keeping guests front and center.

19th Annual Hotel Visionary Awards

Celebrate trailblazing achievements in hotel technology. Expanded categories and inspiring stories make this year’s ceremony a can’t-miss event.

Cybersecurity Insights from Across Industries

Led by Pam Lindemoen (RH-ISAC), this session explores ransomware threats, loyalty fraud, and data privacy, offering lessons from retail, travel, and restaurant sectors.

Lifetime Achievement Award Panel

We hear from distinguished industry veterans as they share transformative insights and strategies to navigate the future of hotel technology.

Case Study: Combating Human Trafficking with Hyatt Hotels

We learn how Hyatt Hotels leverages DNS technology to empower staff in combating human trafficking. Presented by Rohan Jani, this impactful session highlights the role of technology in promoting safety.