10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us

Too much data?

  • Automatic
  • 28 November 2024
  • 1 minute read
Total
0
Shares
0
0
0

This article was written by Hospitality Today. Click here to read the original article

How Agoda is shifting its view on customer experiences and internal processes through innovation and a steadfast focus on the future

Nov 28, 2024

Agoda’s culture of experimentation is a fundamental pillar of its strategy in navigating the increasingly complex travel technology landscape. With approximately 1,000 experiments running at any given time, the company’s approach demands careful prioritization and meticulous planning. The key? A scientific mindset.

Key takeaways

  • Agoda shared an intriguing example of unexpected outcomes when it introduced a premium support feature, allowing customers to pay for faster service. Surprisingly, conversions increased not because of the premium option itself, but due to a clearer explanation of what free support entails. This insight highlighted the critical role of effective messaging – sometimes even more influential than the product itself, according to CTO Idan Zalzberg;
  • Addressing concerns about creativity being overshadowed by data, Zalzberg shared an insightful perspective. “The term ‘data-driven’ can sometimes be misleading in our industry and tech as a whole. That’s not how we define ourselves. We encourage imagination and see data as a tool to enable creativity, not as a barrier to it,” he explained.

Get the full story at WiT

Please click here to access the full original article.

Total
0
Shares
Share 0
Tweet 0
Pin it 0
You should like too
View Post
  • Innovation

LivAway Suites Implements Virdee’s Guest Experience Platform Across Its Portfolio

  • LODGING Staff
  • 22 October 2025
View Post
  • Innovation

DISH Business Debuts the Edge Server Blade

  • LODGING Staff
  • 22 October 2025
View Post
  • Innovation

Aroundtown Real Estate Coworking Hospitality ATworld | David Turnbull

  • David Turnbull
  • 22 October 2025
View Post
  • Innovation

Dolphin Dynamics welcomes Product Ambassador

  • Travel Weekly Group Ltd
  • 22 October 2025
View Post
  • Innovation

The Role and The Future of GDS in Modern Hotel Distribution Strategies

  • Nashi Dasgupta
  • 21 October 2025
View Post
  • Innovation

The AWS outage left many restaurants scrambling

  • Alicia Kelso
  • 21 October 2025
View Post
  • Innovation

Uber's Two-Tower model for Uber Eats restaurant recommendations | Eric Seufert posted on the topic | LinkedIn

  • Eric Seufert
  • 21 October 2025
View Post
  • Innovation

The New AI Marketing Playbook

  • WIRED
  • 21 October 2025
Sponsored Posts
  • Vincent Ramelli: Thirty Years of Hospitality, Technology, and the Pursuit of Balance

    View Post
  • What does exceptional hospitality look like today? Download SOCIETIES Magazine

    View Post
  • Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ

    View Post
Latest Posts
  • From $1.6T to $1.8T: How global travel will grow, shift and digitize by 2027
    • 23 October 2025
  • Thoughtful Thursday: Expedia Guest Messaging Integration in Max
    • 23 October 2025
  • Wyndham Hotels & Resorts Reports Q3 2025 Results
    • 22 October 2025
  • Hilton’s third quarter was a lot like its second quarter. It’s a harbinger for others.
    • 22 October 2025
  • Cambria Hotel Portland – Pearl District Opens
    • 22 October 2025
Sponsors
  • Vincent Ramelli: Thirty Years of Hospitality, Technology, and the Pursuit of Balance
  • What does exceptional hospitality look like today? Download SOCIETIES Magazine
  • Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ
Contact informations

contact@10minutes.news

Advertise with us
Contact Marjolaine to learn more: marjolaine@wearepragmatik.com
Press release
pr@10minutes.news
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
  • 📰 Columns
  • About us
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.