“It is based on the fact that the work of a Revenue Manager can be carried out from anywhere in the world, since 95% of all our tasks are in contact with technological tools. So theoretically, yes, the work can be done remotely. In fact, it is a tremendous competitive advantage, since if you can hire remotely you have access to all the world’s talent to work in your company.
In contrast to the above, there is the fact that if you are working remotely, you are not really aware of what is happening in the hotel you manage. Being in an office 5 hours from your hotel is not the same as being next to the General Manager’s office. The work is very different and seen from another perspective.
Being at the property, you have more control over areas that are not very well-developed when remote. Product management and competitor data, for example, are two points that are not usually seen well remotely.
Both methods have positive or negative points. I have worked with teams in both models, and I wouldn’t know which to choose.”
