WorkJam, the leading digital frontline workplace solution, has unveiled its new Shift Bidding feature, designed to make scheduling in unionized workplaces and similarly complex environments simpler and fairer. This update ensures schedules meet union agreements and comply with relevant regulations while giving employees more say over their work hours.
“Shift Bidding changes the game for businesses navigating the complexities of unionized teams and other complicated workplace environments,” said Steve Kramer, CEO of WorkJam. “Managers often worry about filling open shifts, which can leave businesses short-staffed. Our new feature removes the guesswork by aligning schedules with union rules and letting employees rank their shift preferences. It’s a win for everyone—employees get more control, and businesses get better staffing, compliance, and smoother operations.”
Shift Bidding automates the complicated task of scheduling for unionized teams, saving managers time and minimizing errors. Employees can see available shift packages, rank their choices, and feel confident that the system treats everyone fairly. The platform also ensures compliance with contract enforcement, supporting schedule fairness and seniority rules in both unionized and non-union environments where these factors play a role in the scheduling process. For companies, using Shift Bidding results in fewer complaints, reduced compliance risks, and a boost to employee satisfaction. Shift Bidding helps organizations get the most out of their workforce management systems (WMS) by making employees more engaged, streamlining operations, and promoting equitable scheduling practices across the board.
WorkJam has long been a pioneer in empowering frontline employees with flexible scheduling tools, including its widely used Shift Swapping feature. This functionality has enabled workers to exchange shifts easily, providing greater control over their schedules while ensuring business continuity. With Shift Bidding, WorkJam introduces a union-focused enhancement of the Shift Swapping feature, designed to work seamlessly with collective bargaining agreements.
Shift Bidding is built to work smoothly with WMS platforms like UKG Pro, Blue Yonder, and ADP. Employees can choose from flexible shift packages that work for their needs, whether it’s balancing family commitments or prioritizing seniority. The system uses a built-in Seniority Engine to make sure schedules are fair and transparent.
Shift Bidding is already making a difference for Avis Budget Group. By leveraging the feature, Avis has successfully aligned schedules with employee preferences, reduced turnover, and streamlined operations. Today, 92% of Avis employees actively use WorkJam, making it a key part of their daily operations.
The benefits of Shift Bidding extend beyond improved scheduling processes. By offering flexible shift coverage, businesses can achieve optimal staffing alignment, which translates to improved productivity and higher sales. Transparent scheduling also increases employee satisfaction and reduces turnover. Additionally, organizations benefit from reduced administrative burdens, helping to streamline operations and protect the bottom line.
Industries like grocery, retail, logistics, and services—where union labor agreements play a big role—can benefit greatly from Shift Bidding. By simplifying scheduling and ensuring compliance, businesses can improve trust and engagement with their employees, all while cutting down on admin work and focusing on what matters: delivering exceptional customer service.
