Duetto’s 2025 Hospitality Trends Report highlights rising costs, AI, personalization, changing revenue metrics, and data as key challenges
Jan 24, 2025
The report highlights the growing influence of enduring trends and emerging opportunities for hoteliers, and underscores the need to embrace change, particularly technological advances, to remain competitive.
Key takeaways
- Geopolitical risks, evolving guest expectations and rising overhead costs are forcing hoteliers to reevaluate traditional strategies, with increased costs identified as the most significant hurdle this year;
- Hoteliers are moving beyond traditional KPIs such as RevPAR and adopting metrics such as TRevPOR and GOP for a more comprehensive view of profitability;
- Revenue managers are using data not just for collection, but as a tool for informed decision-making, enabling actionable insights such as automated pricing recommendations.
Download the report at Duetto
