10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us

RAG time in 2 steps: Pool and Water

  • Jonathan Weizman
  • 19 February 2025
  • 2 minute read
Total
0
Shares
0
0
0

This article was written by a Hotel Marketing Flipboard. Click here to read the original article

How to Fight Hallucination !

Episode 2 of my AI Series for Hoteliers

I believe that understanding the concepts behind the scenes is key to facing the AI wave. Although it might sound like it, this isn’t a blog about Scott Joplin’s superb composition! 😉

Rather, RAG (Retrieval Augmented Generation) is a technical concept everyone needs to know.

Let’s dive in!

Imagine a Hotel Chatbot where a guest asks: “At what time can I jump into the water?”

At what time can i jump into the water ?

You and I immediately understand what this means, even though we all agree it’s a rather roundabout way to ask for the pool opening hours. But with guests, anything is possible! So how do we approach understanding such a sentence?

The Traditional Computer Approach

A traditional computer approach would simply look up words in a list. However, this would fail because the word “swimming pool” doesn’t appear in the sentence.

While a complex system could search for synonyms, it would inevitably miss some variations.

The AI Approach: How “Water” Relates to “Pool”

Trending
3Natives Partners with GiftAMeal

How does AI understand such a sentence? It does so by translating likelihood into spatial proximity.

You might think in one or two dimensions, where “water” and “pool” are semantically close. But by collecting massive amounts of data and understanding context (I’ll discuss Transformers in a future article), thousands of dimensions are built. The likelihood is determined by distance…

I honestly don’t know how to represent more than three dimensions, but here’s how words relate to each other in our guest’s request: We call these relationships “Vectors” because that’s how they’re represented in space.

Practical Applications in the Hotel

If you let an LLM (Large Language Model) answer questions like “What time is checkout?” or “What is the guest reward program policy?” without guidance, it will inevitably provide inaccurate answers. Just becaus it will try hard to give a plausible answer…

Imagine the AI telling your guest he can leave at 5pm 😉

RAG at play

To combat hallucination, we can submit our documents (PDF, texts, words…) to the LLM so it can build this visual representation of word distances WITHIN its model.

This allows us to force the LLM to reference our actual data:

  • HR departments can submit their PDFs containing company policies and procedures

  • Chat applications can access your hotel’s specific information, like opening hours, services, and policies

  • Customer service can rely on up-to-date product documentation and FAQs

This is where RAG becomes crucial. By retrieving relevant information from your actual documents and augmenting the AI’s responses with this data, you ensure accuracy while maintaining the AI’s natural language understanding capabilities. It’s like giving the AI a personalized knowledge base for your hotel.

Remember, while AI is powerful, it needs to be grounded in your actual business data to be truly useful. RAG is the bridge between AI’s language capabilities and your hotel’s specific information.

In the next episode, we’ll explore Transformers and how they’ve revolutionized AI’s ability to understand context. Stay tuned!

Perplexity.ai

I’d like to introduce you to a tool i now user everyday : www.perplexity.ai

It is essentially my google replacement !

While google is simply looking for existing content, perplexity will allow to mix them to produce a much better answer to non trivial questions.

Try it !

Please click here to access the full original article.

Total
0
Shares
Share 0
Tweet 0
Pin it 0
You should like too
View Post
  • Innovation

Sophisticated scams are on the rise: How travel brands can secure trust

  • Automatic
  • 23 June 2025
View Post
  • Innovation

No Wi-Fi? No Worries. Guests Won’t Even Notice

  • Automatic
  • 23 June 2025
View Post
  • Innovation

The Financial Impact of Service Robots in Hospitality: An Employee-Centric Perspective

  • Automatic
  • 23 June 2025
View Post
  • Innovation

Chalets 1066 in France Sees 20% Growth in OTA Revenue with STAAH

  • Nashi Dasgupta
  • 22 June 2025
View Post
  • Innovation

Hotel Digital Registration for Faster Check-ins

  • Vanshikha Dhar
  • 21 June 2025
View Post
  • Innovation

What I’ve Learned Building Productive Tech Partnerships – Michael Levie [Greatest Hits]

  • Josiah Mackenzie
  • 20 June 2025
View Post
  • Innovation

Profitability Amid Uncertainty: Why Hotels Rely on Revenue Management Technology

  • Geoff Roether
  • 20 June 2025
View Post
  • Innovation

PwC: 85 Percent of YoY M&A Deals Have Declined in Hospitality and Leisure

  • LODGING Staff
  • 20 June 2025
Sponsored Posts
  • Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

    View Post
  • Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

    View Post
  • Day & Night: The Bold Rebranding Powering Shiji’s Presence in Global Hospitality Tech

    View Post
Last Posts
  • Suites Designed for Memorable Family Moments at The Neighborhood Hotel Little Italy
    • 23 June 2025
  • The changing face of family travel: Connection & multigenerational experiences
    • 23 June 2025
  • Daniel Boulud’s company to provide private event services for Summit One Vanderbilt
    • 23 June 2025
  • PM Hotel Group and KWC Management Announce Grand Opening of Wolfe’s Hotel
    • 23 June 2025
  • Valor Hospitality Partners signs three deals in Namibia, expanding its continental footprint
    • 23 June 2025
Sponsors
  • Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers
  • Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ
  • Day & Night: The Bold Rebranding Powering Shiji’s Presence in Global Hospitality Tech
Contact informations

contact@10minutes.news

Advertise with us
Contact Marjolaine to learn more: marjolaine@wearepragmatik.com
Press release
pr@10minutes.news
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
  • 📰 Columns
  • About us
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.