From brand revamps to global expansion, how the French hospitality giant is reshaping the future of hotels
Mar 4, 2025
While global hospitality giants like Marriott and Hilton dominate much of the conversation, Accor – a Paris-based powerhouse – is proving to be a formidable competitor in luxury and lifestyle hotels. Under the leadership of CEO Sébastien Bazin, Accor has undergone a dramatic transformation, shedding real estate, restructuring its corporate model, and aggressively expanding into new market segments.
Key takeaways
- Strategic reinvention: Accor has undergone four major corporate reorganizations in the past decade, moving to an asset-light model and refocusing on brand-led growth;
- Push for luxury & lifestyle hotels: The company has expanded into ultra-luxury with brands such as Raffles and Orient Express, while strengthening its presence in lifestyle hotels through a majority stake in Ennismore;
- Market challenges & investment strategies: Despite strong demand, financing for new hotels remains difficult in Europe and the U.S., leading Accor to seek investments in regions with a higher risk appetite, such as the Middle East and Singapore;
- American expansion with a measured approach: Accor has traditionally lagged in the U.S. market, but is making strategic inroads with lifestyle and luxury properties, including the successful launch of Raffles Boston. The company plans to expand further, but intends to partner with U.S. companies to achieve scalable growth;
- Commitment to DEI: Unlike some U.S. companies that are scaling back Diversity, Equity and Inclusion (DEI) initiatives, Accor remains committed to inclusivity, hiring more than 100,000 employees annually – many without college degrees – and fostering internal career growth.
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