In this sponsored episode, Christine Lising, Director of the Solutions Engineering Team at Shiji, shares practical insights on leveraging technology to enhance food and beverage operations in the hospitality industry.
Learn more about Infrasys POS: The trusted POS for the world’s top hotels.
In this episode, we cover:
- (01:56) Christine’s role at Shiji Group
- (03:19) Understanding client challenges
- (04:45) Key questions for identifying business problems
- (06:10) Evaluating the guest experience
- (09:09) Common themes in hospitality challenges
- (11:04) Overview of Shiji Group
- (12:40) Technology trends in hospitality
- (20:31) Adoption of mobile ordering
- (23:14) Case study: Streamlining food and beverage operations
- (26:33) Importance of making technology easy to use
- (30:44) Future-proofing technology solutions
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands.
Christine Lising, Director of Solutions Engineering at Shiji Group
With over 21 years of experience in the hospitality technology industry, Christine Lising brings a wealth of knowledge and practical expertise to her role as Director of the Solutions Engineering Team. Christine’s career spans diverse roles in Operations, Pre-Sales, Sales, and Product Management. She has managed Premier Regional Accounts as a Project Manager, exceeded sales quotas as a Senior Sales Executive, contributed to Integrations and Partnerships, as well as Product and Sales Engineering. In her current position, Christine focuses on aligning the needs of hospitality businesses with technological solutions. She leads initiatives such as executing product strategy, supporting sales through product marketing, and working with the operations and support teams to improve processes and enhance overall efficiency. Over the next year, Christine aims to enable internal teams with deeper product knowledge, drive customer adoption of key solutions, and oversee strategic product launches. Her focus is on customer-centric solutions that enhance guest experiences, streamline Food & Beverage operations, and equip operators with tools to improve efficiency and service delivery. Christine’s experience and commitment to practical innovation make her a key contributor to advancing hospitality technology.
