With over 50 years of history, Golden Corral is executing an ambitious growth strategy that includes
expanding its buffet restaurants, increasing off-premise sales, and advancing digital ordering. The recent
national rollout of the Qu’s unified commerce platform / POS, Decision Logic suite of web and mobile
solutions back-office system standardization, which utilizes the AT&T retail network bundle, has
empowered its restaurants to reach the new heights.
More Than An Equipment Upgrade
This rollout marked a shift in how Golden Corral utilizes technology to support restaurant operations and
enhance the guest experience. The installation of new hardware at every location nationwide required a
precise overnight transition and seamless vendor collaboration to avoid possible business disruptions. As
one of Qu’s preferred implementation and staging partners, HonorBuilt played a key role, using a
dedicated team of full-time technicians and a proven process to ensure the project stayed on time, on
budget, and met specifications.
“We knew we needed a partner who could manage the complexity of this upgrade,” said Dawn Gillis,
Chief Information Office of Golden Corral. “HonorBuilt quickly proved its value by recommending that
we address issues related to back-office cable management and replace old network wiring with the POS
rollout to build a strong, reliable technology backbone. HonorBuilt was the right partner to make this
happen.”
Dubbed “Cloud Corral,” Golden Corral’s new technology platform integrates Qu’s point-of-sale, native
online ordering, drive-thru, and kitchen solutions, streamlining sales and many operations processes
across all locations. The brand now operates on a cloud-based platform with centralized menu
management while allowing franchisees to adjust daypart pricing by location. Since implementing Qu’s
technology, Golden Corral has reduced training time on their old system from several shifts to about 30
minutes, demonstrating the system’s ease of use and adaptability.
“Partnering with Qu meant more than just acquiring new hardware and software for our front-of-house
operation — it was about embracing a holistic transition strategy,” said Dawn Gillis. “Their solutions are
intuitive and tailored to support the unique aspects of our business.”
A Proven End-to-End Solution
In 2024, Golden Corral, Qu, and HonorBuilt successfully completed the full brand rollout to Qu’s unified
platform within just seven months. HonorBuilt managed every aspect of the deployment, from procuring
and staging to configuring equipment ahead of installation to drop shipping ready to install restaurant
specific bundles.
HonorBuilt provided end-to-end support throughout the nationwide rollout, ensuring all hardware was
fully prepared from day one. The system-wide effort established a strong foundation for future growth,
backed by HonorBuilt’s expertise and commitment to quality.
