MARKHAM, Ontario — Maestro PMS, the preferred web browser-based cloud and on-premises all-in-one PMS solution for independent hotels, luxury resorts, vacation rentals, and multi-property groups, is set to unveil an upgraded Spa Module at HITEC North America in Indianapolis. Join us at Booth #2411 from June 16–19 at the Indiana Convention Center for an exclusive look at the new functionality designed to simplify day-to-day operations, reduce no-shows, boost revenue, and deliver exceptional guest satisfaction.
“We designed this upgrade with direct input from spa professionals who use the all-in-one Maestro PMS every day,” said Lisa Jane Wheaton, Maestro PMS Senior Product Strategist. “Our goal is to help properties elevate the wellness experience for guests while simplifying day-to-day operations for staff. HITEC is the perfect stage to showcase what’s next in spa and hospitality technology.”
With a growing demand for personalized wellness experiences and operational efficiency, Maestro’s enhanced Spa Module features new tools for improved payment processing, guest communication, and staff management — all designed to support spa and facilities operations with ease and flexibility.
The upgraded Spa Module introduces powerful new features, including:
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Reduced No-Shows, Increased Revenue Security
Properties can now configure rules for pre-authorizing credit cards specifically for day spa and activities guests. -
Flexible Advance Deposit Policies
Customize advance deposit rules based on treatment type, activity, stay date, or payment tier. This offers operators precise control over financial commitments and guest accountability. -
Frictionless Guest Communication
Guests can now receive their Spa or Activities folio via email at check-out, promoting a paperless experience while adding convenience. -
Smarter Staff Scheduling with Color-Coded Therapist Breaks
Therapists’ break times can now be colour-coded for better scheduling clarity, helping balance workloads and streamline appointment management. -
Enhanced Messaging with GuestXMS
Maestro’s integrated communication platform has been expanded to offer:- SMS/email confirmation, cancellation and modification notices for spa bookings
- Pre-arrival appointment reminders sent via SMS or email at customizable intervals
- Full guest itinerary via SMS when spa treatments are linked to a room reservation
“These enhancements are a result of direct feedback from our users in the spa and wellness space,” Wheaton said. “From improved control over payments and deposits to elevate guest communication and smarter staff scheduling, these upgrades make every touchpoint more efficient and enjoyable for both guests and operators alike.”
Maestro invites all HITEC Indy attendees to Booth #2411 for an exclusive look at the upgraded Spa Module and fully integrated PMS suite. Experience live demonstrations showcasing how Maestro empowers properties to elevate guest experiences while simplifying daily operations.
To schedule a demo in advance or learn more, visit www.maestropms.com or email [email protected]. Click here to book a meeting to speak with our team at HITEC.
About Maestro PMS
Maestro is the preferred Web Browser based cloud and on-premises all-in-one PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro’s embedded payments system offers a PCI-compliant and EMV-ready enterprise system with 20+ integrated modules on a single database. This includes mobile and contact-free apps designed to enhance profitability, encourage direct bookings, centralize operations, and empower operators to engage guests in a personalized and secure manner. Maestro’s Support Service further enhances the experience, providing unmatched 24/7 North American-based live support and education services.
