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#hoteltech #operationalefficiency #guestexperience #directbookings… | Pedro Colaco | 10 comments

  • Pedro Colaco
  • 5 June 2025
  • 1 minute read
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This article was written by a Hotel Marketing Flipboard. Click here to read the original article

image

🧑🍳🧹 Short on staff? You’re not alone.
So why are hotels still forcing guests to take services they don’t want?

Hotels everywhere are struggling to fill roles, and it’s pushing operations to the limit.

🧼💸 Let your tech take some pressure off the team. What if guests could skip housekeeping — and get $10 back?

Other industries do this effortlessly:
🚗 Pick up instead of delivery? Save fees.
🛍️ Bring your own bag? Discount.
🍴 Skip cutlery? Get rewarded.

💡 Smart brands reward less, not just more.
Most booking tech assumes every guest wants daily cleaning. (They don’t.)

When booking tech works for you, you get:
→ Fewer rooms to clean
→ Lower operating costs
→ Happier, greener guests

So what’s standing in the way?
❌ Booking flows that push upgrades, but cannot handle “no thanks”
❌ Legacy tech that sees housekeeping as mandatory
❌ Loyalty that rarely rewards guests who do less.

Personalization isn’t just more stuff.
🧠 It’s about smarter choices, including the power to say no.

Modern hotel tech stacks are already turning “no thanks” into stronger margins and happier guests.

If your tech can’t offer less… can it really help you do more?

Price Skimming: Are Hotels Leaving Too Much Money on the Table?
Trending
Price Skimming: Are Hotels Leaving Too Much Money on the Table?

#HotelTech #OperationalEfficiency #GuestExperience #DirectBookings #SustainableTravel #Hypercommerce GuestCentric

Please click here to access the full original article.

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