INDIANAPOLIS – AVaStar andElectro-Media Design arrive at HITEC Indianapolis today with a bold message for hoteliers: It’s time to stop treating AV as a cost center. In Booth #908 at the Indiana Convention Center, June 17 to 19, the audiovisual partners will show that with the right operational structure and support, in-house AV programs can deliver measurable ROI while strengthening guest loyalty.
Every hotelier is talking about ROI and loyalty in 2025 — and rightly so. But what’s often missed is how much of that hinges on audiovisual operations. When AV systems are down or underutilized, it’s not just an operational failure — it’s a revenue and reputation risk. Jeff Loether, Founder of EMD
AVaStar is changing that conversation. Designed specifically for hotels and event venues, AVaStar is the first AV operations platform that empowers existing staff to take ownership of audiovisual systems, increase efficiency, and capture previously overlooked revenue opportunities.
Here’s What ROI Looks Like With AVaStar:
- Improved efficiency from trained, empowered staff translates to faster response times, fewer tech failures, enhanced productivity, and better event outcomes.
- Pop-up and add-on rentals are captured and tracked, increasing ancillary revenue without adding headcount.
- Properly maintained systems stay in service longer, reducing downtime, guest complaints, and capital replacement costs.
- One projector rental per month can cover the monthly AVaStar subscription fee — turning the platform into a self-funding asset.
For many hotels, AV services is like the wild west — understaffed, undertrained, and under-documente. Our platform gives them a playbook. That structure is what generates ROI and loyalty. Meeting planners return to venues that make them look good. Eric Bracht, Managing Director of AVaStar
At HITEC, attendees will see firsthand how a centralized AV operations system can drive revenue and build guest satisfaction across departments — from meeting and event rooms to public areas, food & beverage outlets, and other guest amenity spaces.
AVaStar is also offering a complimentary three-month trial of the program (a $2,285 value) to HITEC attendees who visit Booth #908 or schedule a meeting by July 31, 2025. The trial includes full platform access, onboarding, and live expert support.
Schedule a meeting: https://calendly.com/ebrachtavs/introduction-to-avastar-operational-support.
About AVaStar and Electro-Media Design, Ltd.
AVaStar, together with parent company Electro-Media Design (EMD), provides a one-stop shop for all venue-related audiovisual consulting needs. From AV system design to evaluating current systems, developing technology master plans, overseeing system refurbishments, developing strong operational support programs, training and supporting on-site staff, finding a reliable AV provider or simply solving a recurring challenge our services cover the lifecycle of your venue’s technology systems and operation. As independent consultants that do not sell or install equipment our customers have the peace of mind knowing we have their best interests at heart. And with over 35 years and more than 1,300 global projects of experience behind us we can design solutions that meet or exceed customer expectations as well as your goals and budget.
The EMD team created AVaStar to serve the needs of venue management and operations in existing venues, while EMD continues to provide design consulting in audiovisual and acoustics for new construction and CapEx refurbishment projects. In addition to the consulting services listed above, AVaStar works with venue operators to create and support a strong and efficient AV service program, guided by industry experts and utilizing industry best-practices. We take the burden off your staff by providing “Know-How: When and Where You Need It.”
Barb Worcester
+1 440 930 5770
