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No Wi-Fi? No Worries. Guests Won’t Even Notice

  • Automatic
  • 23 June 2025
  • 2 minute read
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This article was written by Hospitality Technology. Click here to read the original article

image

Optimize Infrastructure Without Compromising Security

Reliability is worthless if it weakens compliance. That is why modern SD-WAN and secure-access service-edge (SASE) platforms encrypt every tunnel, enforce zero-trust segmentation, and feed one set of logs to security operations, regardless of whether packets move over fiber, cable, LTE, or 5G. Payment data, IoT sensor readings, and public Wi-Fi each travel in isolated policy lanes even as the controller reroutes packets to the healthiest link.

The operational upside is clarity: audits shorten, hardware closets shrink, and incident response improves because every flow is visible in a single console. The strategic upside is freedom. When the network enforces consistent policy everywhere, hospitality brands can roll out new guest apps, smart-room features, or cashless tables without debating whether a fresh circuit or firewall blade will fit the rack.

The Strategic Pay-Off

Guests have zero patience for downtime. Whether a traveler is unlocking a room with their phone, a diner tapping a digital menu, or a casino patron reloading a wallet, they expect instant success. Wireless failover, powered by 5G-ready SD-WAN, meets that expectation by design. It turns a potential five-thousand-dollar-a-minute disaster into a seamless, uninterrupted experience for the guest.

For technology leaders, the strategy is straightforward. First, map the digital journey: list every crucial online moment defining a guest’s stay, a meal, or a play session. Next, calculate the risk: figure out what a 30-minute outage truly costs when reservations, orders, or wagers are actively flowing. Then, eliminate single-media weak points: combine at least two wired internet providers with an independent 5G link, letting smart software manage the switch. Finally, build in security from day one: pick platforms that inherently encrypt, segment, and report data without needing extra bolt-on gear.

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The technology is proven, and the competitive gap is widening between brands that are always on and those still hoping nothing breaks. A storm or an unexpected surge in mobile orders will test every network sooner than expected. Properties that embed wireless diversity before that test will keep revenue and guest satisfaction intact, while their peers draft apology statements.

About the Author

Greg Davis is  CEO of Bigleaf Networks.

Please click here to access the full original article.

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